bs20-dallas.accountservergroup.com

Posted: 1:32 am EST 01/16/17

Updated: 3:05 am EST 01/16/17

Disruption Start Time: 1:35 am EST 01/16/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

bs3-amsterdam.accountservergroup.com

Posted: 6:45 am EST 01/15/17

Updated: 7:14 am EST 01/15/17

Maintenance Start Time: 6:45 am EST 01/15/17

Estimated duration:

Status: Resolved

Server is back online and all the services are up.

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

jovensdabanda.accountservergroup.com box down

Posted: 12:40 am EST 01/15/17

Updated: 12:40 am EST 01/15/17

Disruption Start Time: 12:00 am EST 01/15/17

Estimated duration:

Status: In Progress

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Thank you

bs15-dallas.accountservergroup.com

Posted: 7:36 am EST 01/13/17

Updated: 10:03 am EST 01/13/17

Maintenance Start Time: 12:00 am EST 01/13/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

r4-amsterdam.webserversystems.com

Posted: 5:56 am EST 01/13/17

Updated: 8:17 am EST 01/13/17

Maintenance Start Time: 12:00 am EST 01/13/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

bs9-dallas.accountservergroup.com | Emergency Maintenance

Posted: 1:09 am EST 01/13/17

Updated: 1:16 am EST 01/13/17

Maintenance Start Time: 1:09 am EST 01/13/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Thank you

Update : server is back online

s7-dc

Posted: 11:26 am EST 01/12/17

Updated: 11:16 am EST 01/13/17

Issue Start Time: 12:00 am EST 01/12/17

Estimated duration:

Status: Resolved

Update: The server is now back online.

Update : The server is undergoing a File System Check now.

=======================================================

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH

Services NOT affected: NONE

This server has become unresponsive. During this outage, all connections to this server will not be able to be completed.

We are currently investigating this issue .

bs15-dallas.accountservergroup.com

Posted: 7:13 am EST 01/12/17

Updated: 9:44 am EST 01/12/17

Maintenance Start Time: 12:00 am EST 01/12/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

bs3-amsterdam.accountservergroup.com

Posted: 4:04 am EST 01/12/17

Updated: 4:40 am EST 01/12/17

Maintenance Start Time: 4:03 am EST 01/12/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

lindsaysdiet.accountservergroup.com

Posted: 1:30 am EST 01/12/17

Updated: 3:39 am EST 01/12/17

Disruption Start Time: 12:00 am EST 01/12/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologise for this inconvenience and we will continue providing updates as soon as possible. UPDATE : server is back onlin

startcompeting.webserversystems.com

Posted: 10:30 am EST 01/11/17

Updated: 11:02 am EST 01/11/17

Maintenance Start Time: 12:00 am EST 01/11/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

bs15-dallas

Posted: 6:53 am EST 01/11/17

Updated: 10:32 am EST 01/11/17

Issue Start Time: 12:00 am EST 01/11/17

Estimated duration:

Status: Resolved

Update : The server is back online now.

Update : The server is undergoing a File System Check now.

=======================================================

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH

Services NOT affected: NONE

This server has become unresponsive. During this outage, all connections to this server will not be able to be completed.

We are currently investigating this issue .

bs3-amsterdam.accountservergroup.com

Posted: 6:45 am EST 01/11/17

Updated: 7:05 am EST 01/11/17

Maintenance Start Time: 12:00 am EST 01/11/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

s7-dc.accountservergroup.com |Read only Filesystem

Posted: 3:06 am EST 01/11/17

Updated: 3:26 am EST 01/11/17

Maintenance Start Time: 3:07 am EST 01/11/17

Estimated duration: 1 hour

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologise for this inconvenience and we will continue providing updates as soon as possible. UPDATE : server is back online

s5-amsterdam.accountservergroup.com

Posted: 7:41 pm EST 01/10/17

Updated: 10:07 pm EST 01/10/17

Disruption Start Time: 12:00 am EST 01/10/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

s1-toronto

Posted: 12:10 pm EST 01/10/17

Updated: 11:01 am EST 01/11/17

Issue Start Time: 12:00 am EST 01/10/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

s8-nyc.accountservergroup.com

Posted: 6:17 am EST 01/10/17

Updated: 6:58 am EST 01/10/17

Maintenance Start Time: 12:00 am EST 01/10/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

bs3-amsterdam.accountservergroup.com

Posted: 5:27 am EST 01/10/17

Updated: 5:52 am EST 01/10/17

Issue Start Time: 12:00 am EST 01/10/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

s7-dc.accountservergroup.com |Emergency Maintenance

Posted: 12:59 am EST 01/09/17

Updated: 1:15 am EST 01/09/17

Maintenance Start Time: 12:55 am EST 01/09/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible. Server is back online.

Thank you

UPDATE : server is back online

bs3-amsterdam.accountservergroup.com | Emergency Maintenance

Posted: 2:12 am EST 01/08/17

Updated: 2:36 am EST 01/08/17

Maintenance Start Time: 2:12 am EST 01/08/17

Estimated duration: 1 hour

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible. The server is back online with all services running fine

soluscn182xen-sl-singapore.accountservergroup.com | Emergency Maintainance

Posted: 6:13 pm EST 01/07/17

Updated: 3:25 pm EST 01/08/17

Maintenance Start Time: 12:00 am EST 01/07/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

bs3-amsterdam.accountservergroup.com | FSCK

Posted: 3:31 am EST 01/07/17

Updated: 3:44 am EST 01/07/17

Maintenance Start Time: 3:30 am EST 01/07/17

Estimated duration:

Status: Resolved

Resolved. All services are back online.

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible. Server back online.

Thank you

bs15-dallas

Posted: 7:26 am EST 01/06/17

Updated: 11:25 am EST 01/06/17

Issue Start Time: 12:00 am EST 01/06/17

Estimated duration:

Status: Resolved

Update: The server is back online.

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH

Services NOT affected: NONE

This server has become unresponsive. During this outage, all connections to this server will not be able to be completed. We are currently investigating this issue .

s7-dc.accountservergroup.com |Emergency Maintenance

Posted: 2:32 am EST 01/06/17

Updated: 2:55 am EST 01/06/17

Maintenance Start Time: 2:32 am EST 01/06/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible. Server is back online.

Thank you

update : server is back online

bs3-amsterdam.accountservergroup.com | FSCK

Posted: 1:32 am EST 01/06/17

Updated: 2:01 am EST 01/06/17

Maintenance Start Time: 1:31 am EST 01/06/17

Estimated duration: 20 minutes

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible. Server back online.

Thank you

s8-nyc.accountservergroup.com | Maintenance update

Posted: 4:19 am EST 01/05/17

Updated: 9:12 am EST 01/10/17

Maintenance Start Time: 12:00 am EST 01/05/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

bs15-dallas.accountservergroup.com | Emergency Maintenance

Posted: 5:36 pm EST 01/04/17

Updated: 2:03 pm EST 01/07/17

Maintenance Start Time: 9:36 am EST 01/07/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update : Server is back online.

s1-toronto.accountservergroup.com network interruption

Posted: 4:11 pm EST 01/04/17

Updated: 7:36 am EST 01/06/17

Disruption Start Time: 4:00 am EST 01/04/17

Estimated duration: 4 hours

Status: Resolved

Greetings.
Issue has been fixed. 

We are at present working to resolve an issue affecting networking on s1-toronto. All services may be down or intermittent while we work on this.

s1-brazil

Posted: 12:58 pm EST 01/04/17

Updated: 11:05 am EST 01/05/17

Issue Start Time: 12:00 am EST 01/04/17

Estimated duration:

Status: Resolved

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH Services NOT affected: NONE

This server has become unresponsive. During this outage, all connections to this server will not be able to be completed.

We are currently investigating this issue .

encantado12.webserserversystems.com

Posted: 4:05 am EST 01/04/17

Updated: 6:45 am EST 01/04/17

Issue Start Time: 12:00 am EST 01/04/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

s7-dc.accountservergroup.com |Emergency Maintenance

Posted: 2:50 am EST 01/04/17

Updated: 3:14 am EST 01/04/17

Maintenance Start Time: 2:48 am EST 01/04/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible. Server is back online.

Update : Server is back online Thank you

s7-dc.accountservergroup.com |Emergency Maintenance

Posted: 1:38 am EST 01/03/17

Updated: 1:59 am EST 01/03/17

Maintenance Start Time: 1:37 am EST 01/03/17

Estimated duration: 3 hours

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible. Server is back online. The server is back online with clean FS

bs3-amsterdam.accountservergroup.com | Emergency Maintenance

Posted: 2:46 am EST 01/02/17

Updated: 3:27 am EST 01/02/17

Maintenance Start Time: 2:47 am EST 01/02/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible. Server is back online.

Update : Server is back online Thank you

s7-dc.accountservergroup.com | Emergency Maintenance

Posted: 2:38 am EST 01/02/17

Updated: 3:27 am EST 01/02/17

Maintenance Start Time: 2:35 am EST 01/02/17

Estimated duration: 2 hours

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible. Server is back online.

Update : Server is back online Thank you

bs15-dallas.accountservergroup.com | Emegency Maintenance

Posted: 10:21 am EST 01/01/17

Updated: 10:43 am EST 01/01/17

Maintenance Start Time: 12:00 am EST 01/01/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Thank you

Server is back on-line and serving fine. All Looks good. You must now have access to all services too. We do appreciate your patience in meantime.

bs3-amsterdam.accountservergroup.com |Emergency Maintenance

Posted: 1:59 am EST 01/01/17

Updated: 2:21 am EST 01/01/17

Maintenance Start Time: 1:58 am EST 01/01/17

Estimated duration: 1 hour

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

The server is back online

s7-dc.accountservergroup.com | Emergency Maintenance

Posted: 1:44 am EST 01/01/17

Updated: 2:07 am EST 01/01/17

Maintenance Start Time: 1:43 am EST 01/01/17

Estimated duration: 10 minutes

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible. Server is back online.

Thank you

bs15-dallas.accountservergroup.com | Emergency Maintenance

Posted: 12:12 pm EST 12/31/16

Updated: 4:09 pm EST 12/31/16

Maintenance Start Time: 12:00 am EST 12/31/16

Estimated duration:

Status: Resolved

Server back to online.

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Thank you

bs3-amsterdam.accountservergroup.com | Emergency Maintenance

Posted: 2:10 am EST 12/31/16

Updated: 2:58 am EST 12/31/16

Maintenance Start Time: 2:10 am EST 12/31/16

Estimated duration: 2 hours

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

The server is back online

s7-dc.accountservergroup.com | Emergency Maintanance

Posted: 1:54 am EST 12/31/16

Updated: 2:29 am EST 12/31/16

Maintenance Start Time: 1:50 am EST 12/31/16

Estimated duration: 2 hours

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update : Server is back up and issue is resolved.

s8-nyc.accountservergroup.com | Emergency Maintanance

Posted: 1:45 am EST 12/31/16

Updated: 5:29 am EST 01/02/17

Maintenance Start Time: 1:45 am EST 12/31/16

Estimated duration: 2 hours

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

bs3-amsterdam.accountservergroup.com : Emergency Maintanance

Posted: 3:06 am EST 12/30/16

Updated: 5:29 am EST 01/02/17

Maintenance Start Time: 3:00 am EST 12/30/16

Estimated duration: 2 hours

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update : Server is back up. Resolved

s7-dc.accountservergroup.com : Emergency Maintanance

Posted: 2:50 am EST 12/30/16

Updated: 5:27 am EST 01/02/17

Maintenance Start Time: 2:45 am EST 12/30/16

Estimated duration: 2 hours

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

All Looks good now. Server is in good standing

s7-dc.accountservergroup.com

Posted: 9:31 am EST 12/29/16

Updated: 9:49 am EST 12/29/16

Maintenance Start Time: 12:00 am EST 12/29/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

bs3-amsterdam.accountservergroup.com | Emergency Maintenance

Posted: 3:14 am EST 12/29/16

Updated: 3:39 am EST 12/29/16

Maintenance Start Time: 3:14 am EST 12/29/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible. Server is back online.

Update : Server is back up. Resolved

Thank you

bs3-amsterdam.accountservergroup.com | Emergency Maintenance

Posted: 2:39 am EST 12/28/16

Updated: 3:01 am EST 12/28/16

Maintenance Start Time: 2:38 am EST 12/28/16

Estimated duration: 15 minutes

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible. Server is back online. Thank you

soluscn261xen-hd-brazil.accountservergroup.com, soluscn152xen-hd-brazil.accountservergroup.com and soluscn111xen-hd-brazil.accountservergroup.com servers are down

Posted: 11:44 pm EST 12/27/16

Updated: 2:16 am EST 12/28/16

Maintenance Start Time: 11:43 pm EST 12/27/16

Estimated duration:

Status: Resolved

Hello,

Hello,

We are currently facing issues with the following servers which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

update : server is back online Thank you

bs15-dallas.accountservergroup.com : Emergency Maintenance

Posted: 7:51 pm EST 12/27/16

Updated: 12:29 am EST 12/28/16

Maintenance Start Time: 7:51 pm EST 12/27/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

update: Server is back online

Thank you

bs3-amsterdam.accountservergroup.com : Emergency maintenance

Posted: 3:24 pm EST 12/27/16

Updated: 7:59 pm EST 12/27/16

Maintenance Start Time: 12:00 am EST 12/27/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update : The server is back online Thank you

s1-toronto.accountservergroup.com

Posted: 1:46 pm EST 12/27/16

Updated: 1:46 pm EST 12/27/16

Disruption Start Time: 1:45 pm EST 12/27/16

Estimated duration:

Status: In Progress

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Thank you

s8-nyc

Posted: 5:31 am EST 12/27/16

Updated: 6:22 am EST 12/27/16

Issue Start Time: 12:00 am EST 12/27/16

Estimated duration:

Status: In Progress

Update: the server is back online now.

Update: The server was facing file system errors and was taken down to run File System ChecK(FSCK) to ensure file system integrity of the server. The process is still going on.

=======================================================

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH

Services NOT affected: NONE

This server has become unresponsive. During this outage, all connections to this server will not be able to be completed. We are currently investigating this issue .

bs6-dallas.accountservergroup.com and s9-london.accountservergroup.com : Emergency Maintenance

Posted: 3:23 am EST 12/27/16

Updated: 10:58 am EST 12/27/16

Maintenance Start Time: 3:23 am EST 12/27/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

All the servers are back online and serving fine. Thank you for your patience.

s1-toronto.accountservergroup.com | FSCK

Posted: 5:27 pm EST 12/26/16

Updated: 3:33 am EST 12/27/16

Maintenance Start Time: 12:00 am EST 12/26/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Thank you

bs9-dallas.accountservergroup.com : Scheduled Maintenance

Posted: 2:51 am EST 12/22/16

Updated: 6:40 am EST 12/22/16

Maintenance Start Time: 2:49 am EST 12/22/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Thank you,

At present time, server is responding with full network connectivity

We are currently facing issues with the following servers: shared0001.apthost.com shared0002.apthost.com shared0003.apthost.com shared0004.apthost.com shared0005.apthost.com r7-dallas.gteinterlink.com texas.bluefur.com.

Also we are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Thank you

update : Maintenance is completed and all the server is back online.

r9-sydney

Posted: 10:31 am EST 12/20/16

Updated: 3:05 pm EST 12/20/16

Issue Start Time: 12:00 am EST 12/20/16

Estimated duration:

Status: Resolved

Server back to online.

============================================

Update : The server is undergoing a File System Check now.

=======================================================

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH

Services NOT affected: NONE

This server has become unresponsive. During this outage, all connections to this server will not be able to be completed.

We are currently investigating this issue .

bs15-dallas.accountservergroup.com

Posted: 7:22 am EST 12/20/16

Updated: 10:35 am EST 12/20/16

Issue Start Time: 12:00 am EST 12/20/16

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

s7-dc.accountservergroup.com : Emergency Maintanance

Posted: 2:34 am EST 12/20/16

Updated: 3:09 am EST 12/20/16

Maintenance Start Time: 2:34 am EST 12/20/16

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update: The server is now back online.

bs15-dallas

Posted: 7:07 am EST 12/19/16

Updated: 11:19 am EST 12/19/16

Issue Start Time: 12:00 am EST 12/19/16

Estimated duration:

Status: Resolved

Update: the server is now back online.

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH

Services NOT affected: NONE

This server has become unresponsive. During this outage, all connections to this server will not be able to be completed. We are currently investigating this issue .

bs7-dallas.accountservergroup.com : Emergency Maintanance

Posted: 2:28 am EST 12/19/16

Updated: 6:21 am EST 12/19/16

Maintenance Start Time: 2:30 am EST 12/19/16

Estimated duration: 2 hours

Status: Resolved

Update: The server is now back online.

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

bs3-amsterdam.accountservergroup.com : Emergency maintenance

Posted: 2:10 am EST 12/19/16

Updated: 2:35 am EST 12/19/16

Maintenance Start Time: 2:09 am EST 12/19/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update : Server is back online . Maintenance is done

s2-miami.accountservergroup.com : Emergency Maintenance

Posted: 12:34 am EST 12/19/16

Updated: 5:28 am EST 12/19/16

Maintenance Start Time: 12:30 am EST 12/19/16

Estimated duration: 1 hour

Status: Resolved

Update: The server is now back online.

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

i223.accountservergroup.com

Posted: 7:39 am EST 12/18/16

Updated: 7:54 am EST 12/18/16

Issue Start Time: 12:00 am EST 12/18/16

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

bs15-dallas.accountservergroup.com

Posted: 7:30 am EST 12/18/16

Updated: 7:30 am EST 12/18/16

Issue Start Time: 12:00 am EST 12/18/16

Estimated duration:

Status: In Progress

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

bs3-amsterdam.accountservergroup.com : Emergency maintenance

Posted: 3:28 am EST 12/18/16

Updated: 5:49 am EST 12/18/16

Maintenance Start Time: 3:30 am EST 12/18/16

Estimated duration: 1 hour

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update : Server is back online . Maintenance is done

Thank you

bs6-dallas.accountservergroup.com | Emergency Maintenance

Posted: 2:28 am EST 12/18/16

Updated: 5:48 am EST 12/18/16

Maintenance Start Time: 2:28 am EST 12/18/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update : Server is back up. Maintenance is done.

Thank you

bs15-dallas.accountservergroup.com | Emergency Maintenance

Posted: 3:54 pm EST 12/17/16

Updated: 3:54 pm EST 12/17/16

Maintenance Start Time: 12:00 am EST 12/17/16

Estimated duration:

Status: In Progress

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Thank you

s8-nyc.accountservergroup.com

Posted: 7:26 am EST 12/17/16

Updated: 7:26 am EST 12/17/16

Issue Start Time: 12:00 am EST 12/17/16

Estimated duration:

Status: In Progress

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

bs15-dallas.accountservergroup.com

Posted: 7:25 am EST 12/17/16

Updated: 7:04 pm EST 12/17/16

Issue Start Time: 12:00 am EST 12/17/16

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

bs3-amsterdam.accountservergroup.com

Posted: 5:13 am EST 12/17/16

Updated: 6:00 am EST 12/17/16

Issue Start Time: 12:00 am EST 12/17/16

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

tailfish3.accountservergroup.com

Posted: 4:54 am EST 12/17/16

Updated: 5:12 am EST 12/17/16

Issue Start Time: 12:00 am EST 12/17/16

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Scheduled Hardware Replacement | bs9-dallas

Posted: 1:39 pm EST 12/16/16

Updated: 1:39 pm EST 12/16/16

Maintenance Start Time: 2:00 am EST 12/18/16

Estimated duration: 1 hour

Status: Pending

Hello,

We will be bringing down bs9-dallas for a quick RAID controller battery swap at 02:00AM EST on the morning of December 18th.

Thank you for your patience.

Temporary Phone Support Disruption

Posted: 12:15 pm EST 12/16/16

Updated: 12:45 pm EST 12/16/16

Disruption Start Time: 12:00 pm EST 12/16/16

Estimated duration:

Status: Resolved

As of 11:00 AM CST we began experiencing an interruption affecting out phone support channels. Until this has been resolved, phone support may be unavailable, or have connectivity issues.

We understand how important support accessibility is to our services, and our network team is working hard to resolve this issue.

In the interim, contact our support via Live Chat or ticket.

UPDATE: As of 11:45 AM CST, this issue has been resolved. If you continue to experience connection issues via the phone line, please reach out to our Live Chat team for assistance.

Thank you for your patience and understanding as we worked to resolve this.

bs15-dallas

Posted: 8:48 am EST 12/16/16

Updated: 9:47 am EST 01/05/17

Issue Start Time: 12:00 am EST 12/16/16

Estimated duration:

Status: Resolved

Update: the server is back online now.

Update : The server is undergoing a File System Check now.

=======================================================

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH

Services NOT affected: NONE

This server has become unresponsive. During this outage, all connections to this server will not be able to be completed.

We are currently investigating this issue .

bs7-dallas.accountservergroup.com : Emergency Maintenance

Posted: 4:26 pm EST 12/15/16

Updated: 8:30 pm EST 12/15/16

Maintenance Start Time: 4:22 pm EST 12/15/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Server is back online.

Thank You.

Network issue in Amsterdam location

Posted: 5:59 am EST 12/15/16

Updated: 7:02 am EST 12/15/16

Disruption Start Time: 12:00 am EST 12/15/16

Estimated duration:

Status: Resolved

Servers are in Amsterdam are back to service. Thank you for your patience

Data center in Amsterdam is having some network issue . Their Network Engineers are working now to identify the cause and restore access to the network. We will keep you posted on the matter and update you once we have any new information. Thank you for your patience

bs3-amsterdam.accountservergroup.com : Emergency Maintanance

Posted: 3:59 am EST 12/15/16

Updated: 4:52 am EST 12/15/16

Maintenance Start Time: 4:00 am EST 12/15/16

Estimated duration: 4 hours

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Thank You.

Update : Maintenance is done and server is back up.

Service Disruption : bs2-dallas

Posted: 12:39 am EST 12/15/16

Updated: 9:14 am EST 12/15/16

Disruption Start Time: 12:00 am EST 12/15/16

Estimated duration:

Status: Resolved

Update: We are still working with this server.

=======================================================

Update: The server failed to come back online in a proper way. We have contacted the datacenter to check the server. They are now looking into this issue.

=======================================================

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH

Services NOT affected: NONE

This server has become unresponsive. During this outage, all connections to this server will not be able to be completed.

We are currently investigating this issue .

Scheduled Hardware Replacement | bs9-dallas

Posted: 4:53 pm EST 12/14/16

Updated: 4:53 pm EST 12/14/16

Maintenance Start Time: 2:00 am EST 12/16/16

Estimated duration: 1 hour

Status: Pending

Hello,

We will be bringing down bs9-dallas.accountservergroup.com for a scheduled hardware replacement on the morning of December 16th, at 02:00AM EST.

We will update this post with more information as it becomes available.

bs15-dallas.accountservergroup.com

Posted: 8:36 am EST 12/14/16

Updated: 12:30 pm EST 12/14/16

Issue Start Time: 12:00 am EST 12/14/16

Estimated duration:

Status: Resolved

As of 11:45am CST the server is running and available. All services have been restored at this time. We appreciate your patience while we worked to resolve this issue.

We are currently facing issues with the server which are making all/most services inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

We do apologize for the inconvenience that this has caused, out System Administrators are working to resolve the issue as soon as possible so the server can get back to operating normally. We thank you for your patience and cooperation.

soluscn260xen.accountservergroup.com

Posted: 7:20 am EST 12/14/16

Updated: 8:36 am EST 12/14/16

Maintenance Start Time: 12:00 am EST 12/14/16

Estimated duration:

Status: Resolved

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH

Services NOT affected: NONE

This server has become unresponsive. During this outage, all connections to this server will not be able to be completed.

We are currently investigating this issue .

Service Disruption : bs9-dallas

Posted: 12:44 am EST 12/14/16

Updated: 1:12 am EST 12/14/16

Disruption Start Time: 12:00 am EST 12/14/16

Estimated duration:

Status: Resolved

Update : Server is back up and in normal mode

=======================================================

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH

Services NOT affected: NONE

This server has become unresponsive. During this outage, all connections to this server will not be able to be completed.

We are currently investigating this issue .

bs15-dallas

Posted: 10:43 am EST 12/13/16

Updated: 2:30 pm EST 12/13/16

Issue Start Time: 12:00 am EST 12/13/16

Estimated duration:

Status: Resolved

Update : The server is now back online.

Update : The server is undergoing a File System Check now.

=======================================================

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH

Services NOT affected: NONE

This server has become unresponsive. During this outage, all connections to this server will not be able to be completed.

We are currently investigating this issue .

Service Disruption : s4-sanjose

Posted: 3:42 am EST 12/13/16

Updated: 10:43 am EST 12/13/16

Disruption Start Time: 12:00 am EST 12/13/16

Estimated duration:

Status: Resolved

Update : The server is now back online.

Update : The server is undergoing a File System Check now.

=======================================================

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH

Services NOT affected: NONE

This server has become unresponsive. During this outage, all connections to this server will not be able to be completed.

We are currently investigating this issue .

Service Disruption : s7-dc

Posted: 1:47 am EST 12/13/16

Updated: 2:04 am EST 12/13/16

Disruption Start Time: 12:00 am EST 12/13/16

Estimated duration:

Status: Resolved

Update : Server is back up and in normal mode

=======================================================

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH

Services NOT affected: NONE

This server has become unresponsive. During this outage, all connections to this server will not be able to be completed.

We are currently investigating this issue .

bs2-dallas

Posted: 9:14 am EST 12/12/16

Updated: 9:40 am EST 12/12/16

Issue Start Time: 12:00 am EST 12/12/16

Estimated duration:

Status: Resolved

The server was rebooted and it`s back online.

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH

Services NOT affected: NONE

This server has become unresponsive. During this outage, all connections to this server will not be able to be completed.

We are currently investigating this issue .

bs15-dallas.accountservergroup.com | Emergency Maintenance

Posted: 8:19 am EST 12/12/16

Updated: 2:44 pm EST 12/12/16

Maintenance Start Time: 12:00 am EST 12/12/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update : Server is back up and is in normal mode.

Thank you

bs15-dallas.accountservergroup.com | Emergency Maintenance

Posted: 8:38 am EST 12/11/16

Updated: 12:32 pm EST 12/11/16

Maintenance Start Time: 12:00 am EST 12/11/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update : Server is back up and in mormal mode. Thank you

s4-sanjose.accountservergroup.com : Emergency Maintenance

Posted: 8:23 am EST 12/11/16

Updated: 8:23 am EST 12/11/16

Disruption Start Time: 12:00 am EST 12/11/16

Estimated duration:

Status: In Progress

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH Services NOT affected: NONE This server has become unresponsive. During this outage, all connections to this server will not be able to be completed. We are currently investigating this issue .

r5-toronto.webserversystems.com down.

Posted: 3:40 am EST 12/11/16

Updated: 6:53 am EST 12/11/16

Maintenance Start Time: 12:00 am EST 12/11/16

Estimated duration:

Status: Resolved

Server back to online.

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Thank you

bs7-dallas.accountservergroup.com

Posted: 1:46 am EST 12/11/16

Updated: 2:12 am EST 12/11/16

Issue Start Time: 12:00 am EST 12/11/16

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Thank you

soluscn212xen-an-bucharest.accountservergroup.com , soluscn234xen-an-bucharest.accountservergroup.com and soluscn335xen-an-bucharest.accountservergroup.com Down

Posted: 9:04 am EST 12/10/16

Updated: 9:48 am EST 12/10/16

Disruption Start Time: 8:20 am EST 12/10/16

Estimated duration:

Status: Resolved

All the servers back to online.

Hello,

Server Effected: s1-bucharest.accountservergroup.com r1-bucharest.webserversystems.com s2-bucharest.accountservergroup.com s3-bucharest.accountservergroup.com

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Thank you

bs2-dallas.accountservergroup.com : Emergency Maintenance

Posted: 12:27 am EST 12/10/16

Updated: 3:26 am EST 12/10/16

Maintenance Start Time: 12:00 am EST 12/10/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Thank you

Server back online

s4-sanjose.accountservergroup.com : Emergency Maintanance

Posted: 2:36 pm EST 12/09/16

Updated: 4:53 pm EST 12/09/16

Maintenance Start Time: 2:00 pm EST 12/09/16

Estimated duration: 4 hours

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Thank you

Update : Server responded to the hard reboot and are back to online.

bs3-amsterdam.accountservergroup.com | Emergency Maintenance

Posted: 6:16 am EST 12/09/16

Updated: 6:34 am EST 12/09/16

Maintenance Start Time: 12:00 am EST 12/09/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Thank you

bs15-dallas.accountservergroup.com | Emergency Maintenance

Posted: 12:19 pm EST 12/08/16

Updated: 2:49 pm EST 12/08/16

Maintenance Start Time: 11:47 pm EST 12/08/16

Estimated duration: 2 hours 30 minutes

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Thank you

Server is back online.

Service Disruption : bs2-dallas

Posted: 11:17 pm EST 12/07/16

Updated: 12:13 am EST 12/08/16

Disruption Start Time: 12:00 am EST 12/07/16

Estimated duration:

Status: Resolved

Update: Server is back online and working fine now.

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH

Services NOT affected: NONE

This server has become unresponsive. During this outage, all connections to this server will not be able to be completed.

We are currently investigating this issue .

bs15-dallas.accountservergroup.com | Emergency Maintenance

Posted: 12:39 pm EST 12/07/16

Updated: 4:02 pm EST 12/07/16

Maintenance Start Time: 12:08 am EST 12/08/16

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Thank you

The server is fine now.

Disruption of Service: bs3-amsterdam.accountservergroup.com

Posted: 12:23 pm EST 12/07/16

Updated: 1:05 pm EST 12/07/16

Maintenance Start Time: 12:22 pm EST 12/07/16

Estimated duration:

Status: Resolved

Hello, We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible. Thank you.

The server is online now.

s4-sanjose

Posted: 9:52 am EST 12/07/16

Updated: 11:56 am EST 12/08/16

Issue Start Time: 12:00 am EST 12/07/16

Estimated duration:

Status: Resolved

Update: We are performing a filesystem check on this server.

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH Services NOT affected: NONE

This server has become unresponsive. During this outage, all connections to this server will not be able to be completed.

We are currently investigating this issue .