Scheduled Maintenance - Kernel upgrade

Posted: 6:44 pm EDT 04/09/21

Updated: 6:44 pm EDT 04/09/21

Maintenance Start Time: 2:00 am EDT 04/12/21

Estimated duration: 30 minutes

Status: Pending

Hi,

We will be taking down below servers to update to a newer kernel.

reseller12.webserversystems.com reseller13.webserversystems.com reseller14.webserversystems.com reseller15.webserversystems.com reseller16.webserversystems.com reseller17.webserversystems.com reseller18.webserversystems.com reseller19.webserversystems.com reseller20.webserversystems.com reseller21.webserversystems.com reseller22.webserversystems.com reseller300.webserversystems.com reseller301.webserversystems.com reseller401.webserversystems.com reseller402.webserversystems.com petyrbaelish.asoshared.com shared123.accountservergroup.com shared124.accountservergroup.com shared300.accountservergroup.com shared89.accountservergroup.com uscentral402.accountservergroup.com

During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

reboot : soluscn168xen-sl-amsterdam.accountservergroup.com

Posted: 10:25 pm EDT 04/06/21

Updated: 10:33 pm EDT 04/06/21

Maintenance Start Time: 11:00 pm EDT 04/07/21

Estimated duration: 1 hour

Status: Pending

As we are noticing disk issues with the server and will take down the server for maintenance on 07th April (11:00 pm EDT to 8th April 00:00 AM EDT) for one hour. The services will be affected during this time-frame.

VMs gonna affect:

dynamicsite4.webserversystems.com r5-amsterdam.webserversystems.com myvps.acnteamid.co.uk

We apologize for the inconvenience caused.

reboot : soluscn105xen.accountservergroup.com

Posted: 9:52 pm EDT 04/05/21

Updated: 10:20 pm EDT 04/06/21

Maintenance Start Time: 8:00 pm EDT 04/06/21

Estimated duration: 1 hour

Status: Resolved

As we are noticing disk issues with the server and will take down the server for maintenance on 07 th April (8:00 pm EDT to 8:30 PM EDT) for 30 minutes. The services will be affected during this time-frame.

VMs gonna affect:

a2t.accountservergroup.com kalimat.accountservergroup.com

We apologize for the inconvenience caused.

FSCK : bs2-singapore.accountservergroup.com

Posted: 9:24 pm EDT 04/05/21

Updated: 9:24 pm EDT 04/05/21

Maintenance Start Time: 1:30 pm EDT 04/07/21

Estimated duration: 3 hours

Status: Pending

Hello,

We will be running FSCK on this server's (bs2-singapore.accountservergroup.com) /var partition at 01:30 PM EDT on 7th April,2021. Mysql service will down during the period. We will update here as soon as it's completed.

Sorry for the inconvenience.

Scheduled Maintenance - Kernel upgrade

Posted: 8:51 pm EDT 04/02/21

Updated: 8:51 pm EDT 04/02/21

Maintenance Start Time: 11:00 pm EDT 04/07/21

Estimated duration: 30 minutes

Status: Pending

Hi,

We will be taking down below servers to update to a newer kernel. 

```
boomer.asoshared.com
bronco.asoshared.com
burrito.asoshared.com
caique.arvixe.com
caprica.seoboxes.com
carter.asoshared.com
chocobo.asoshared.com
cid.seoboxes.com
cl4p-tp.asoshared.com
cm100.asoshared.com
cm101.asoshared.com
cm102.asoshared.com
conure.arvixe.com
crozier.seoboxes.com
crystal.asoshared.com
cylon.seoboxes.com
dallastc1.arvixeshared.com
danhalen.seoboxes.com
daryl.asoshared.com
draenor.asoshared.com
drrockso.seoboxes.com
ea3to4.asoshared.com
earlycuyler.seoboxes.com
franklin.asoshared.com
giraffe.arvixe.com
groot.asoshared.com
gusfring.seoboxes.com
hammond.asoshared.com
helvetios.asoshared.com
hendrix.asoshared.com
```

During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

Scheduled Maintenance - Kernel upgrade

Posted: 8:50 pm EDT 04/02/21

Updated: 8:50 pm EDT 04/02/21

Maintenance Start Time: 11:00 pm EDT 04/06/21

Estimated duration: 30 minutes

Status: Pending

Hi,

We will be taking down below servers to update to a newer kernel. 

```
aardvark.arvixe.com
abigail.seoboxes.com
abyssinian.arvixe.com
adama.asoshared.com
adria.seoboxes.com
aeris.myserverhosts.com
andrea.asoshared.com
apophis.asoshared.com
armadillo.arvixe.com
athena.asoshared.com
ayeaye.arvixe.com
bacon2.asoshared.com
badwolf.seoboxes.com
baltar.asoshared.com
barret.arvixe.com
bart.asoshared.com
binder.mysitehosted.com
bizcloud20.asoshared.com
bizcloud21.asoshared.com
bizcloud22.asoshared.com
bizcloud23.asoshared.com
bizcloud24.asoshared.com
bizcloud25.asoshared.com
bizcloud26.asoshared.com
bizcloud27.asoshared.com
bizcloud28.asoshared.com
bizcloud29.asoshared.com
bizcloud30.asoshared.com
bizcloud600.asoshared.com

```

During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

Scheduled Maintenance - Kernel upgrade

Posted: 8:48 pm EDT 04/02/21

Updated: 8:48 pm EDT 04/02/21

Maintenance Start Time: 11:00 pm EDT 04/05/21

Estimated duration: 30 minutes

Status: Pending

Hi,

We will be taking down below servers to update to a newer kernel. 

```
rcentral500.webserversystems.com
rcentral501.webserversystems.com
rcentral502.webserversystems.com
rcentral503.webserversystems.com
rcentral504.webserversystems.com
rcentral505.webserversystems.com
rcentral506.webserversystems.com
rcentral507.webserversystems.com
rcentral508.webserversystems.com
rcentral509.webserversystems.com
rcentral510.webserversystems.com
rcentral511.webserversystems.com
rcentral512.webserversystems.com
rcentral513.webserversystems.com
rcentral514.webserversystems.com
rcentral515.webserversystems.com
rcentral516.webserversystems.com
rcentral517.webserversystems.com
rcentral518.webserversystems.com
rcentral519.webserversystems.com
rcentral520.webserversystems.com
rcentral521.webserversystems.com
rcentral522.webserversystems.com
rcentral523.webserversystems.com
rcentral524.webserversystems.com
rcentral525.webserversystems.com
rcentral526.webserversystems.com
rcentral527.webserversystems.com
```

During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

Scheduled Maintenance - Kernel upgrade

Posted: 8:46 pm EDT 04/02/21

Updated: 8:46 pm EDT 04/02/21

Maintenance Start Time: 11:00 pm EDT 04/04/21

Estimated duration: 30 minutes

Status: Pending

Hi,

We will be taking down below servers to update to a newer kernel.


crcentral101.webserversystems.com crcentral102.webserversystems.com crcentral103.webserversystems.com crcentral104.webserversystems.com crcentral105.webserversystems.com crcentral106.webserversystems.com cscentral100.accountservergroup.com cscentral101.accountservergroup.com cscentral102.accountservergroup.com cscentral103.accountservergroup.com cscentral104.accountservergroup.com cscentral105.accountservergroup.com cscentral106.accountservergroup.com cscentral107.accountservergroup.com cscentral108.accountservergroup.com cscentral109.accountservergroup.com cscentral110.accountservergroup.com cscentral111.accountservergroup.com


During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

Scheduled Maintenance - kernel upgrade

Posted: 10:27 pm EDT 03/17/21

Updated: 10:27 pm EDT 03/17/21

Maintenance Start Time: 1:00 am EDT 03/20/21

Estimated duration: 1 hour

Status: Pending

Hi,

We will be taking down below servers to update to a newer kernel. uscentral447.accountservergroup.com uscentral448.accountservergroup.com uscentral449.accountservergroup.com uscentral45.myserverhosts.com uscentral450.accountservergroup.com uscentral451.accountservergroup.com uscentral452.accountservergroup.com uscentral453.accountservergroup.com uscentral454.accountservergroup.com uscentral455.accountservergroup.com uscentral456.accountservergroup.com uscentral46.myserverhosts.com uscentral47.myserverhosts.com uscentral48.myserverhosts.com uscentral49.myserverhosts.com uscentral5.myserverhosts.com uscentral50.myserverhosts.com uscentral52.myserverhosts.com uscentral53.myserverhosts.com During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

Scheduled Maintenance - kernel upgrade

Posted: 10:22 pm EDT 03/17/21

Updated: 10:27 pm EDT 03/17/21

Maintenance Start Time: 11:00 pm EDT 03/19/21

Estimated duration: 1 hour

Status: Pending

Hi,

We will be taking down below servers to update to a newer kernel.

uscentral43.myserverhosts.com uscentral430.accountservergroup.com uscentral431.accountservergroup.com uscentral432.accountservergroup.com uscentral433.accountservergroup.com uscentral434.accountservergroup.com uscentral435.accountservergroup.com uscentral436.accountservergroup.com uscentral437.accountservergroup.com uscentral438.accountservergroup.com uscentral439.accountservergroup.com uscentral44.myserverhosts.com uscentral440.accountservergroup.com uscentral441.accountservergroup.com uscentral442.accountservergroup.com uscentral443.accountservergroup.com uscentral444.accountservergroup.com uscentral445.accountservergroup.com uscentral446.accountservergroup.com

During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

Scheduled Maintenance - kernel upgrade

Posted: 11:11 pm EST 03/13/21

Updated: 11:46 pm EDT 03/15/21

Maintenance Start Time: 11:00 pm EDT 03/15/21

Estimated duration: 2 hours

Status: Resolved

Hi,

We will be taking down below servers to update to a newer kernel.

uscentral409.accountservergroup.com uscentral41.myserverhosts.com uscentral410.accountservergroup.com uscentral411.accountservergroup.com uscentral412.accountservergroup.com uscentral413.accountservergroup.com uscentral414.accountservergroup.com uscentral416.accountservergroup.com uscentral417.accountservergroup.com uscentral418.accountservergroup.com uscentral419.accountservergroup.com uscentral42.myserverhosts.com uscentral420.accountservergroup.com uscentral421.accountservergroup.com uscentral422.accountservergroup.com uscentral423.accountservergroup.com uscentral424.accountservergroup.com uscentral425.accountservergroup.com uscentral426.accountservergroup.com uscentral427.accountservergroup.com uscentral428.accountservergroup.com

During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

Scheduled Maintenance - kernel upgrade

Posted: 12:05 am EST 03/13/21

Updated: 11:45 pm EDT 03/15/21

Maintenance Start Time: 3:00 am EDT 03/15/21

Estimated duration: 2 hours

Status: Resolved

Hi,

We will be taking down below servers to update to a newer kernel.

uscentral302.accountservergroup.com uscentral303.accountservergroup.com uscentral31.myserverhosts.com uscentral32.myserverhosts.com uscentral33.myserverhosts.com uscentral34.myserverhosts.com uscentral35.myserverhosts.com uscentral36.myserverhosts.com uscentral37.myserverhosts.com uscentral38.myserverhosts.com uscentral39.myserverhosts.com uscentral4.myserverhosts.com uscentral40.myserverhosts.com uscentral400.accountservergroup.com uscentral401.accountservergroup.com uscentral403.accountservergroup.com uscentral404.accountservergroup.com uscentral405.accountservergroup.com uscentral406.accountservergroup.com uscentral407.accountservergroup.com uscentral408.accountservergroup.com

During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

Scheduled Maintenance - HostNine and Site5 servers

Posted: 5:15 pm EST 03/10/21

Updated: 5:15 pm EST 03/10/21

Maintenance Start Time: 6:00 am EST 03/11/21

Estimated duration: 6 hours

Status: Pending

Hi,

We will be taking down below servers to update to a newer kernel.

uscentral1.myserverhosts.com uscentral10.myserverhosts.com uscentral11.myserverhosts.com uscentral12.myserverhosts.com uscentral13.myserverhosts.com uscentral14.myserverhosts.com uscentral15.myserverhosts.com uscentral16.myserverhosts.com uscentral17.myserverhosts.com uscentral18.myserverhosts.com uscentral19.myserverhosts.com uscentral2.myserverhosts.com uscentral20.myserverhosts.com uscentral21.myserverhosts.com uscentral22.myserverhosts.com uscentral23.myserverhosts.com uscentral24.myserverhosts.com uscentral25.myserverhosts.com uscentral26.myserverhosts.com uscentral27.myserverhosts.com uscentral28.myserverhosts.com uscentral29.myserverhosts.com uscentral3.myserverhosts.com uscentral30.myserverhosts.com uscentral300.accountservergroup.com uscentral301.accountservergroup.com useast1.myserverhosts.com useast13.myserverhosts.com useast15.myserverhosts.com useast16.myserverhosts.com useast17.myserverhosts.com useast18.myserverhosts.com useast2.myserverhosts.com useast20.myserverhosts.com useast21.myserverhosts.com useast22.myserverhosts.com useast24.myserverhosts.com useast25.myserverhosts.com useast26.myserverhosts.com useast27.myserverhosts.com useast28.myserverhosts.com useast3.myserverhosts.com useast30.myserverhosts.com useast31.myserverhosts.com useast32.myserverhosts.com useast33.myserverhosts.com useast34.myserverhosts.com useast35.myserverhosts.com useast36.myserverhosts.com useast37.myserverhosts.com useast38.myserverhosts.com useast4.myserverhosts.com useast5.myserverhosts.com useast6.myserverhosts.com useast7.myserverhosts.com useast8.myserverhosts.com useast9.myserverhosts.com ams10.myserverhosts.com ams100.arvixeshared.com ams101.arvixeshared.com ams11.myserverhosts.com ams12.myserverhosts.com ams3.myserverhosts.com ams4.myserverhosts.com ams5.myserverhosts.com ams6.myserverhosts.com ams7.myserverhosts.com ams8.myserverhosts.com ams9.myserverhosts.com uk1.myserverhosts.com uk14.myserverhosts.com uk15.myserverhosts.com uk16.myserverhosts.com uk17.myserverhosts.com uk18.myserverhosts.com uk19.myserverhosts.com uk20.myserverhosts.com uk21.myserverhosts.com uk22.myserverhosts.com uk23.myserverhosts.com uk24.myserverhosts.com uk25.myserverhosts.com uk26.myserverhosts.com uk27.myserverhosts.com uk28.myserverhosts.com uk29.myserverhosts.com uk30.myserverhosts.com uk31.myserverhosts.com uk32.myserverhosts.com uk33.myserverhosts.com uk34.myserverhosts.com uk35.myserverhosts.com uk36.myserverhosts.com uk37.myserverhosts.com

During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

Scheduled Maintenance soluscn160xen.accountservergroup.com

Posted: 9:22 pm EST 03/02/21

Updated: 9:26 pm EST 03/02/21

Maintenance Start Time: 1:30 am EST 03/04/21

Estimated duration: 4 hours

Status: Pending

As we are noticing disk issues with the server and will take down the server for maintenance on 2021-03-04 01:30 EST to 2021-03-04 05:30 EST for 4 hours. The services will be affected during this time-frame.

We apologize for the inconvenience caused.

Emergency : issue with cooling system

Posted: 8:18 am EST 12/07/20

Updated: 5:49 am EST 12/13/20

Issue Start Time: 8:18 am EST 12/07/20

Estimated duration: 4 hours

Status: Resolved

There is an issue with cooling system at DC, DC team is working on that currently.. The below mentioned servers are affected due to the issue. currently we don't have an exact ETA.

reseller2.webserversystems.com reseller3.webserversystems.com shared22.accountservergroup.com shared23.accountservergroup.com

Sorry for the inconvenience caused to you. We will update the status here once the servers are back to online

Thank you

r3-singapore.webserversystems.com

Posted: 11:06 am EST 11/28/20

Updated: 11:06 am EST 11/28/20

Maintenance Start Time: 12:05 am EST 11/29/20

Estimated duration: 4 hours

Status: Pending

Hello,

We are scheduling emergency maintenance activity on r3-singapore.webserversystems.com on 2020-11-29 00:05 EST . Its expected to complete within 4 hours time. The server will be offline during the maintenance. Services affected include HTTP and Webmail access, MySQL, POP/IMAP, SQL, and FTP.

Our apologies for this inconvenience.

Thanks

Maintenance : soluscn79xen.accountservergroup.com

Posted: 1:16 am EST 11/11/20

Updated: 7:40 am EST 11/12/20

Maintenance Start Time: 2:00 am EST 11/12/20

Estimated duration: 4 hours

Status: Resolved

Greetings,

The soluscn79xen.accountservergroup.com server will be going down 1hour(in between 2am to 6am EDT) for scheduled maintenance tomorrow at 2AM EDT. All services will be down for a moving the racks at our data center. We appreciate your patience in this matter.

Servers affected in meantime: 'million.webserversystems.com' 'ivantage2015.accountservergroup.com' 'falunnews.accountservergroup.com' 'cbccreat.webserversystems.com' 'trialga.webserversystems.com' 'ipotalamo.webserversystems.com' 'milgift2.webserversystems.com' 'poorg.webserversystems.com' 'brchawaii.accountservergroup.com' 'redhawkus.accountservergroup.com' 'pharmexcil.accountservergroup.com' 'hacerdinero.accountservergroup.com' 'greatnorthwestwine.accountservergroup.com' 'deepdowninc.accountservergroup.com'

It's complated

FSCK : s1-paris.accountservergroup.com

Posted: 10:57 pm EST 11/02/20

Updated: 10:57 pm EST 11/02/20

Issue Start Time: 4:00 pm EST 11/02/20

Estimated duration: 10 hours

Status: In Progress

The server had gone to read-only mode, so we are running FSCK on the server's / partition at this moment.

Currently, all services are down. We will update here as soon as it's completed.

Sorry for the inconvenience caused to you.

Billing Maintenance

Posted: 10:13 pm EDT 10/30/20

Updated: 9:05 am EST 11/02/20

Maintenance Start Time: 9:00 pm EDT 10/30/20

Estimated duration: 12 hours

Status: Resolved

We are updating our system to improve your billing experience! If you have any time sensitive questions or concerns, please reach out to our Live Support team. Otherwise, please return after the maintenance window to access and manage your account.

We apologize for any inconvenience and sincerely appreciate your patience during this maintenance!

DNS issue : s2-hongkong.accountservergroup.com

Posted: 4:51 am EDT 10/28/20

Updated: 8:11 am EDT 10/28/20

Maintenance Start Time: 4:42 am EDT 10/28/20

Estimated duration: 3 hours

Status: Resolved

We are experiencing some dns connectivity issues, we are aware and our techs are working on the issue.

Sorry for the inconvenience!.

soluscn300xen-sl-singapore.accountservergroup.com :: Scheduled maintenance

Posted: 6:50 am EDT 08/25/20

Updated: 7:11 am EDT 08/26/20

Maintenance Start Time: 1:30 am EDT 08/26/20

Estimated duration: 2 hours

Status: Resolved

soluscn300xen-sl-singapore.accountservergroup.com will be rebooted for scheduled maintenance.

Following guest VM will be down during maintenance period.

r6-singapore.webserversystems.com r4-singapore.webserversystems.com sdi-holdings.webserversystems.com

This will not take long, but could be performed at any time during the maintenance window given.

Scheduled Maintenance on (s0001-s0005).site5-shared.houston1.unifiedlayer.com & s41.site5-shared.provo1.unifiedlayer.com

Posted: 6:41 pm EDT 06/08/20

Updated: 11:51 pm EDT 06/11/20

Maintenance Start Time: 10:00 pm EDT 06/11/20

Estimated duration:

Status: Resolved

As we are noticing NIC issue we are upgrading the firmware with the servers and will take down the server for maintenance on 11 th June (9:00 pm CDT to 11:pm CDT) for 2 hours. The services will be affected during this time-frame.

We apologize for the inconvenience caused.

Scheduled Maintenance soluscn155xen.accountservergroup.com

Posted: 6:18 pm EDT 06/08/20

Updated: 6:18 pm EDT 06/08/20

Maintenance Start Time: 10:30 pm EDT 06/09/20

Estimated duration:

Status: Pending

As we are noticing disk issues with the server and will take down the server for maintenance on 09 th June (9:30 pm CDT to 10:30 am CDT) for 1 hours. The services will be affected during this time-frame.

We apologize for the inconvenience caused.

Hardware Maintenance on r8-amsterdam.webserversystems.com

Posted: 4:51 pm EDT 05/26/20

Updated: 4:51 pm EDT 05/26/20

Maintenance Start Time: 7:00 pm EDT 05/27/20

Estimated duration: 4 hours

Status: Pending

As we are noticing heating issues with the CPU, we are taking down the server for maintenance for 4 hours. The services will be affected during this time-frame.

We apologize for the inconvenience caused.

Scheduled Migration :: casaloma.accountservergroup.com

Posted: 6:12 am EDT 04/28/20

Updated: 2:03 am EDT 05/04/20

Maintenance Start Time: 6:09 am EDT 04/28/20

Estimated duration: 8 hours

Status: Resolved

Greetings,

We are performing emergency maintenance on the soluscn33xen-sb-toronto.accountservergroup.com virtualization node. The following host will be moved to another machine which will allow better performance among all the guests that are hosted.

casaloma.accountservergroup.com

We appreciate everyone's patience and understanding while we upgrade the servers to better hardware.

BBU Swap :: r7-dallas.gteinterlink.com

Posted: 11:17 am EDT 04/03/20

Updated: 6:14 am EDT 04/28/20

Maintenance Start Time: 3:00 am EDT 04/04/20

Estimated duration: 2 hours

Status: Resolved

We are scheduling emergency maintenance activity on r7-dallas.gteinterlink.com, initiate on April 04, 2020, at 3:00 AM CST. The services will be unavailable during the maintenance.

We apologies for this inconvenience.

FSCK : shared61.accountservergroup.com

Posted: 2:29 am EDT 04/03/20

Updated: 6:14 am EDT 04/28/20

Maintenance Start Time: 2:00 am EDT 04/04/20

Estimated duration: 2 hours

Status: Resolved

Hello,

We are running FSCK on /home1 partition of this server at 02:00 AM EST (04/04/2020) . All services will be down for the users who are on /home1 during the period. We will update here as soon as it's completed.

Sorry for the inconvenience caused to you.

Disruption of service on :: shared22/shared23.accountservergroup.com

Posted: 3:24 pm EDT 03/17/20

Updated: 3:26 pm EDT 03/17/20

Issue Start Time: 3:17 pm EDT 03/17/20

Estimated duration: 5 hours

Status: In Progress

We are currently facing issues with one of the IP ranges in the servers, due to which the sites hosted on the IPs alone having the issues. We are actively investigating the issue, and will update the status here once the issue got resolved.

Services affected include HTTP and Webmail access, MySQL, POP/IMAP, SQL and FTP.(only sites hosted on those IPs)

We apologize for this inconvenience and we will continue providing updates as soon as possible

Emergency maintenance- shared42.accountservergroup.com

Posted: 12:46 am EST 02/21/20

Updated: 11:45 pm EST 02/26/20

Maintenance Start Time: 11:30 pm EST 02/20/20

Estimated duration: 12 hours

Status: Resolved

Hello,

While investigating an issue with the InnoDB table engine on the server "shared42.accountservergroup.com", we found that several databases were not able to be recovered in the process. We were however able to restore the database from a backup we retrieved from our automated backups. This database may be dated and may be missing some data since the time the backup was made.

We apologize for the inconvenience that this may cause. Please note that the backup services provided are a courtesy to our customers and are not guaranteed. If you have a backup of this database that you would like us to restore, please upload it to your account and provide us the location. We will be happy to restore the backup for you at that time.

If you have any questions, concerns, or comments regarding this matter please let us know. We will be more than happy to assist you further.

Emergency maintenance- shared42.accountservergroup.com

Posted: 12:46 am EST 02/21/20

Updated: 11:45 pm EST 02/26/20

Maintenance Start Time: 11:30 pm EST 02/20/20

Estimated duration: 12 hours

Status: Resolved

Hello,

While investigating an issue with the InnoDB table engine on the server "shared42.accountservergroup.com", we found that several databases were not able to be recovered in the process. We were however able to restore the database from a backup we retrieved from our automated backups. This database may be dated and may be missing some data since the time the backup was made.

We apologize for the inconvenience that this may cause. Please note that the backup services provided are a courtesy to our customers and are not guaranteed. If you have a backup of this database that you would like us to restore, please upload it to your account and provide us the location. We will be happy to restore the backup for you at that time.

If you have any questions, concerns, or comments regarding this matter please let us know. We will be more than happy to assist you further.

Emergency maintenance || uscentral402.accountservergroup.com

Posted: 2:33 am EST 02/20/20

Updated: 11:41 pm EST 02/26/20

Maintenance Start Time: 2:30 am EST 02/20/20

Estimated duration: 2 days

Status: Resolved

Hello,

We are performing emergency maintenance activity on uscentral402.accountservergroup.com . We've identified some issues with the drives which caused data loss and are currently working on getting the data restored.

The service will be unavailable during the maintenance. We apologize for this inconvenience.

Currently, we are restoring the domains. Hopefully, it will get complete in next few hours.

Scheduled maintenance : cn.webserversystems.com (soluscn62xen) , casaloma.accountservergroup.com(soluscn33xen)

Posted: 12:26 am EST 02/17/20

Updated: 12:26 am EST 02/17/20

Maintenance Start Time: 11:00 pm EST 02/18/20

Estimated duration: 3 hours

Status: Pending

Greetings,

We will bring the servers cn.webserversystems.com (soluscn62xen) , casaloma.accountservergroup.com(soluscn33xen) down for a scheduled maintenance on 2020-02-18 at 23:00 EST and all the services will be down during this period.

We will update you once the maintenance is over.

Disruption of service on :: s7-london.accountservergroup.com

Posted: 5:18 am EST 02/12/20

Updated: 11:45 pm EST 02/26/20

Disruption Start Time: 5:00 am EST 02/12/20

Estimated duration: 3 hours

Status: Resolved

Hello,

We are currently facing issues with the server which are making the services in the server down. We have identified the issue and are currently working on it. Services affected include websites and emails.

We apologize for this inconvenience and we will continue providing updates as soon as possible.

FSCK : shared62.accountservergroup.com

Posted: 7:03 am EST 01/31/20

Updated: 3:50 am EST 02/02/20

Maintenance Start Time: 3:30 am EST 02/02/20

Estimated duration: 2 hours

Status: Resolved

Hello,

We are running FSCK on /home1 partition of this server at 03:30 AM EST (02/02/2020) . All services will be down for the users who are on /home1 during the period. We will update here as soon as it's completed.

Sorry for the inconvenience caused to you.

Emergency maintenance :: reseller301.webserversystems.com

Posted: 2:07 am EST 01/29/20

Updated: 2:07 am EST 01/29/20

Maintenance Start Time: 12:00 am EST 01/29/20

Estimated duration:

Status: In Progress

Hello,

We are performing emergency maintenance activity on reseller301.webserversystems.com .The service will be unavailable during the maintenance. We apologize for this inconvenience.

Scheduled maintenance r1-sanjose.webserversystems.com

Posted: 1:48 am EST 01/13/20

Updated: 5:36 am EST 01/14/20

Maintenance Start Time: 11:00 pm EST 01/13/20

Estimated duration: 6 hours

Status: Pending

Greetings,

We will bring the server r1-sanjose.webserversystems.com down for a scheduled maintenance on 2020-01-13 at 22:00 EST and all the services will be down during this period.

We will update you once the maintenance is over.

Emergency maintenance || uscentral424.accountservergroup.com

Posted: 11:40 am EST 01/12/20

Updated: 11:41 am EST 01/12/20

Maintenance Start Time: 11:39 am EST 01/12/20

Estimated duration: 4 hours

Status: In Progress

Hello,

We are performing emergency maintenance activity on uscentral424.accountservergroup.com mysql The service will be unavailable during the maintenance. We apologize for this inconvenience.

Scheduled reboot r1-sanjose.webserversystems.com

Posted: 5:48 am EST 01/10/20

Updated: 5:48 am EST 01/10/20

Maintenance Start Time: 10:00 pm EST 01/11/20

Estimated duration: 2 months 3 weeks

Status: Pending

Greetings,

We will bring the server r1-sanjose.webserversystems.com down for a scheduled maintenance on 2020-01-11 at 22:00 EST and all the services will be down during this period.

We will update you once the maintenance is over.

r9-london.webserversystems.com ||DDOS

Posted: 6:20 am EST 12/20/19

Updated: 9:43 am EST 12/20/19

Disruption Start Time: 6:19 am EST 12/20/19

Estimated duration: 12 hours

Status: Resolved

Due to the large amount of traffic targeted to the server ip , The ip is disabled. we are working with data-center to get the issue resolved. All the services will be down during the period. We will keep you posted.

FSCK : shared50.accountservergroup.com

Posted: 3:47 am EST 11/27/19

Updated: 3:45 am EST 12/06/19

Maintenance Start Time: 3:00 am EST 12/06/19

Estimated duration: 2 hours

Status: Resolved

Hello,

We are running FSCK on this server at 03:00 AM EST tomorrow(06/12/2019) . Mysql service will down during the period. We will update here as soon as it's completed.

Sorry for the inconvenience caused to you.

reseller[8-9].webserversystems.com

Posted: 5:04 am EST 11/25/19

Updated: 4:48 am EST 12/06/19

Maintenance Start Time: 5:45 am EST 12/09/19

Estimated duration: 2 hours

Status: Pending

Hi,

We are having schedule maintenance in the above mentioned servers. All the services will be down during the period. We will keep you posted.

Emergency Maintenance: s1-sanjose.accountservergroup.com

Posted: 12:10 pm EDT 10/17/19

Updated: 12:10 pm EDT 10/17/19

Maintenance Start Time: 11:30 pm EDT 10/17/19

Estimated duration: 2 hours

Status: Pending

Hello,

We are running FSCK on this server at this moment. All services are down currently. We will update here as soon as it's completed.

Sorry for the inconvenience caused to you.

rcentral507.webserversystems.com

Posted: 4:43 am EDT 10/17/19

Updated: 4:47 am EDT 10/17/19

Maintenance Start Time: 3:00 am EDT 10/18/19

Estimated duration: 1 hour

Status: Pending

Hello,

We will be rebooting rcentral507.webserversystems.com on 18th October 2019. The server will be down around 1 hour. All services will be affected during this maintenance.

shared35.accountservergroup.com

Posted: 12:36 am EDT 10/09/19

Updated: 12:36 am EDT 10/09/19

Maintenance Start Time: 1:30 am EDT 10/10/19

Estimated duration: 1 hour

Status: Pending

Hello,

We will be performing maintenance on the server "shared35.accountservergroup.com". Services may get interrupted during this time.

Thank you.

shared2.accountservergroup.com fsck

Posted: 7:02 pm EDT 10/01/19

Updated: 7:25 pm EDT 10/01/19

Maintenance Start Time: 1:00 am EDT 10/02/19

Estimated duration: 4 hours

Status: Pending

home 1 requires fsck. all users under home1 will have services disrupted during the maintenance hour.

shared35.accountservergroup.com

Posted: 2:08 am EDT 09/09/19

Updated: 3:25 am EDT 09/10/19

Maintenance Start Time: 2:00 am EDT 09/10/19

Estimated duration: 1 hour

Status: Resolved

Hello,

We will be performing maintenance on the server "shared35.accountservergroup.com". Services may get interrupted during this time.

Thank you.

Emergency Maintenance on rcentral507.webserversystems.com

Posted: 7:48 am EDT 09/03/19

Updated: 3:39 am EDT 09/07/19

Maintenance Start Time: 12:00 am EDT 09/03/19

Estimated duration:

Status: Resolved

Hello All,

We are running emergency maintenance on rcentral507.webserversystems.com server at this moment. All services are down currently. We will update here as soon as it's completed.

Sorry for the inconvenience caused to you.

===========================================================================================================================================

Wed Sep 4 07:09:11 CDT 2019 Our engineers are still working on it. We appreciate your patience and will be updating this as soon as more information is available.

===========================================================================================================================================

Sat Sep 7 03:37:08 EDT 2019

We are happy to inform that the issue is fixed. Sorry for the inconvenience caused to you.

Emergency maintenance : r7-amsterdam.webserversystems.com

Posted: 6:40 am EDT 08/28/19

Updated: 9:17 am EDT 08/28/19

Maintenance Start Time: 5:30 am EDT 08/28/19

Estimated duration: 2 hours

Status: Resolved

We are running FSCK on this server at this moment. All services are down currently. We will update here as soon as it's completed.

Sorry for the inconvenience caused to you.

uswest66.myserverhosts.com | Maintanence

Posted: 9:41 pm EDT 08/23/19

Updated: 9:39 pm EDT 08/28/19

Maintenance Start Time: 2:30 am EDT 08/24/19

Estimated duration: 4 hours

Status: Resolved

HI.

We will be performing emergency maintenance on uswest66.myserverhosts.com Services may get interrupted during this time.

shared99

Posted: 1:43 am EDT 07/24/19

Updated: 1:44 am EDT 07/25/19

Maintenance Start Time: 1:30 am EDT 07/25/19

Estimated duration: 2 hours

Status: Resolved

Hi,

We will be performing scheduled file-system maintenance on shared99.accountservergroup.com at the specified time interval ( 2019-07-25 01:30 AM EDT ) Services may get interrupted for few minutes and few customers may face down time for few Hours . We will update the thread with any further updates.Appreciated your patience and thanks for understanding

Emergency Maintenance : rcentral527.webserversystems.com

Posted: 6:10 pm EDT 07/16/19

Updated: 6:10 pm EDT 07/16/19

Maintenance Start Time: 6:06 pm EDT 07/16/19

Estimated duration: 4 hours

Status: In Progress

The server had some issues with mysql databases. We are currently working on restoring the affected databases. The maintenance may take 2-4 hours and during this period mysql services in the server will be affected.

Emergency maintenance : r1-sanjose.webserversystems.com : FSCK

Posted: 4:48 pm EDT 07/11/19

Updated: 5:06 pm EDT 07/11/19

Maintenance Start Time: 4:46 pm EDT 07/11/19

Estimated duration: 2 hours

Status: Resolved

We are running FSCK on this server at this moment. All services are down currently. We will update here as soon as it's completed.

Sorry for the inconvenience caused to you.

s9-london.accountservergroup.com- FSCK

Posted: 10:30 pm EDT 07/08/19

Updated: 1:43 am EDT 07/10/19

Maintenance Start Time: 1:30 am EDT 07/10/19

Estimated duration: 4 hours

Status: In Progress

Accounts under the home partition will face disruption of services during the maintenance time frame. Please bear with us. We will update you as soon as it is completed.

s7-london.accountservergroup.com fsck

Posted: 10:08 pm EDT 07/08/19

Updated: 1:43 am EDT 07/10/19

Maintenance Start Time: 1:30 am EDT 07/10/19

Estimated duration: 4 hours

Status: In Progress

Accounts under the home partition will face disruption of services during the maint time frame. Please bear with us. We will update you as soon as possible.

s9-london.accountservergroup.com fsck

Posted: 11:54 am EDT 06/29/19

Updated: 11:54 am EDT 06/29/19

Maintenance Start Time: 4:00 am EDT 06/30/19

Estimated duration: 3 hours

Status: Pending

All accounts under the home partition home3 and home4 may have their services disrupted.

s7-london.accountservergroup.com fsck

Posted: 11:53 am EDT 06/29/19

Updated: 11:53 am EDT 06/29/19

Maintenance Start Time: 3:30 am EDT 06/30/19

Estimated duration: 3 hours

Status: Pending

All accounts under the home partition home3 and home4 may have their services disrupted.

s2-hongkong.accountservergroup.com fsck

Posted: 12:09 pm EDT 06/28/19

Updated: 11:49 am EDT 06/29/19

Maintenance Start Time: 3:30 am EDT 06/29/19

Estimated duration: 3 hours

Status: Resolved

All of the accounts under those partitions will have their services disrupted. Sorry for the inconvenience caused.

s3-seattle.accountservergroup.com file system maintenance

Posted: 4:54 am EDT 06/27/19

Updated: 4:54 am EDT 06/27/19

Maintenance Start Time: 2:30 am EDT 06/29/19

Estimated duration: 2 hours

Status: Pending

Hi,

We will be performing scheduled file-system maintenance on s3-seattle.accountservergroup.com at the specified time interval. Services may get interrupted for few minutes and few customers may face down time for few Hours . We will update the thread with any further updates.Appreciated your patience and thanks for understanding

FileSystem maintenance on s8-london

Posted: 12:15 am EDT 06/27/19

Updated: 2:41 am EDT 06/29/19

Maintenance Start Time: 12:00 am EDT 06/29/19

Estimated duration: 3 hours

Status: Resolved

Hi,

We will be performing scheduled file-system maintenance on the following box at the specified time interval. Services may get interrupted for few minutes and few customers may face down time for an Hour . We will update the thread with any further updates.Appreciated your patience and thanks for understanding

s8-london.accountservergroup.com --> Maintenance Start Time: 12:00 am EDT 06/29/19 ( June 29) : Estimated duration: 3 hour

FileSystem Maintenance on s11-amsterdam.accountservergroup.com

Posted: 6:04 am EDT 06/26/19

Updated: 4:17 am EDT 06/28/19

Maintenance Start Time: 2:30 am EDT 06/28/19

Estimated duration: 2 hours

Status: Resolved

Hi,

We will be performing scheduled file-system maintenance on s11-amsterdam.accountservergroup.com at the specified time interval. Services may get interrupted for few minutes and few customers may face down time for few Hours . We will update the thread with any further updates.Appreciated your patience and thanks for understanding

Filesystem Maintenance on shared35.accountservergroup.com

Posted: 11:55 pm EDT 06/24/19

Updated: 1:21 am EDT 06/26/19

Maintenance Start Time: 1:00 am EDT 06/26/19

Estimated duration: 2 hours

Status: Resolved

Hi,

We will be performing scheduled file-system maintenance on shared35.accountservergroup.com at 1 AM EDT tomorrow(6/26/2019). Services may get interrupted for few minutes and few customers may face down time for an Hour . We will update the thread with any further updates.Appreciated your patience and thanks for understanding

FileSystem Maintenance :: r7-london.webserversystems.com

Posted: 12:18 pm EDT 06/24/19

Updated: 4:53 am EDT 06/27/19

Maintenance Start Time: 3:30 am EDT 06/27/19

Estimated duration: 1 hour

Status: Resolved

Hi,

We will be performing scheduled file-system maintenance on r7-london.webserversystems.com at the specified time interval. Services may get interrupted for few minutes and few customers may face down time for few Hours . We will update the thread with any further updates.Appreciated your patience and thanks for understanding

FileSystem maintenance on s3-seattle.accountservergroup.com

Posted: 12:03 pm EDT 06/24/19

Updated: 4:53 am EDT 06/27/19

Maintenance Start Time: 2:30 am EDT 06/27/19

Estimated duration: 2 hours

Status: Resolved

Hi,

We will be performing scheduled file-system maintenance on s3-seattle.accountservergroup.com at the specified time interval. Services may get interrupted for few minutes and few customers may face down time for few Hours . We will update the thread with any further updates.Appreciated your patience and thanks for understanding

s7-london.accountservergroup.com fsck

Posted: 1:27 am EDT 06/24/19

Updated: 1:27 am EDT 06/24/19

Maintenance Start Time: 2:00 am EDT 06/24/19

Estimated duration:

Status: Pending

Services will be disrupted for the accounts under the home partition.

s9-london.accountservergroup.com fsck

Posted: 1:27 am EDT 06/24/19

Updated: 1:27 am EDT 06/24/19

Maintenance Start Time: 4:00 am EDT 06/24/19

Estimated duration:

Status: Pending

Services will be disrupted for the accounts under the home partition.

s2-hongkong.accountservergroup.com fsck

Posted: 1:27 am EDT 06/24/19

Updated: 1:27 am EDT 06/24/19

Maintenance Start Time: 3:00 am EDT 06/24/19

Estimated duration:

Status: Pending

Services will be disrupted for the accounts under the home partition.

s7-london.accountservergroup.com fsck

Posted: 11:12 am EDT 06/23/19

Updated: 11:12 am EDT 06/23/19

Maintenance Start Time: 2:00 am EDT 06/24/19

Estimated duration:

Status: Pending

All services will be disrupted for the accounts under the home

s7-london.accountservergroup.com fsck on home

Posted: 2:53 am EDT 06/23/19

Updated: 2:53 am EDT 06/23/19

Maintenance Start Time: 2:53 am EDT 06/23/19

Estimated duration: 1 hour

Status: In Progress

services for the accounts under home will be disrupted.

FileSystem maintenance on s8-london: s9-toronto : s11-london

Posted: 10:52 pm EDT 06/22/19

Updated: 9:59 pm EDT 06/25/19

Maintenance Start Time: 12:00 am EDT 06/25/19

Estimated duration: 3 hours

Status: Resolved

Hi,

We will be performing scheduled file-system maintenance on the following boxes at the specified time interval. Services may get interrupted for few minutes and few customers may face down time for an Hour . We will update the thread with any further updates.Appreciated your patience and thanks for understanding

s8-london.accountservergroup.com --> Maintenance Start Time: 12:00 am EDT 06/25/19 ( June 25) : Estimated duration: 5 hour s9-toronto.accountservergroup.com --> Maintenance Start Time: 12:30 am EDT 06/25/19 ( June 25) : Estimated duration: 5 hour s11-london.accountservergroup.com --> Maintenance Start Time: 01:00 am EST 06/25/19 ( June 25) : Estimated duration: 3 hour

FileSystem Maintenance on s11-amsterdam.accountservergroup.com

Posted: 2:15 am EDT 06/21/19

Updated: 5:59 am EDT 06/26/19

Maintenance Start Time: 3:00 am EDT 06/26/19

Estimated duration: 2 hours

Status: Resolved

Hi,

We will be performing scheduled file-system maintenance on s11-amsterdam.accountservergroup.com at the specified time interval. Services may get interrupted for few minutes and few customers may face down time for few Hours . We will update the thread with any further updates.Appreciated your patience and thanks for understanding

FileSystem Maintenance :: r7-london.webserversystems.com

Posted: 1:54 am EDT 06/21/19

Updated: 1:54 am EDT 06/21/19

Maintenance Start Time: 3:00 am EDT 06/23/19

Estimated duration: 2 hours

Status: Pending

Hi,

We will be performing scheduled file-system maintenance on r7-london.webserversystems.com at the specified time interval. Services may get interrupted for few minutes and few customers may face down time for few Hours . We will update the thread with any further updates.Appreciated your patience and thanks for understanding

FileSystem maintenance on s8-london: s9-toronto : s11-london

Posted: 1:40 am EDT 06/19/19

Updated: 10:50 pm EDT 06/22/19

Maintenance Start Time: 12:00 am EDT 06/20/19

Estimated duration: 2 hours

Status: Resolved

Hi,

We will be performing scheduled file-system maintenance on the following boxes at the specified time interval. Services may get interrupted for few minutes and few customers may face down time for an Hour . We will update the thread with any further updates.Appreciated your patience and thanks for understanding

s8-london.accountservergroup.com --> Maintenance Start Time: 12:00 am EDT 06/20/19 ( June 20) : Estimated duration: 3 hour s9-toronto.accountservergroup.com --> Maintenance Start Time: 12:30 am EDT 06/20/19 ( June 20) : Estimated duration: 2 hour s11-london.accountservergroup.com --> Maintenance Start Time: 01:00 am EST 06/20/19 ( June 20) : Estimated duration: 2 hour

bs2-singapore.accountservergroup.com : services affected.

Posted: 7:47 pm EDT 06/17/19

Updated: 6:17 am EDT 06/18/19

Disruption Start Time: 12:10 am EDT 06/17/19

Estimated duration:

Status: In Progress

Techs are working on it. Sites may load slow.

We are still seeing intermittent issues with the server and being worked on it.

FileSystem maintenance on s8-london.accountservergroup.com : s9-toronto.accountservergroup.com : s11-london.accountservergroup.com

Posted: 2:08 am EDT 06/14/19

Updated: 6:27 am EDT 06/15/19

Maintenance Start Time: 12:00 am EDT 06/15/19

Estimated duration: 2 hours

Status: Resolved

Hi,

We will be performing scheduled file-system maintenance on the following boxes at the specified time interval. Services may get interrupted for few minutes and few customers may face down time for an Hour . We will update the thread with any further updates.Appreciated your patience and thanks for understanding

s8-london.accountservergroup.com --> Maintenance Start Time: 12:00 am EDT 06/15/19 ( June 15) : Estimated duration: 2 hour s9-toronto.accountservergroup.com --> Maintenance Start Time: 12:30 am EDT 06/15/19 ( June 15) : Estimated duration: 2 hour s11-london.accountservergroup.com --> Maintenance Start Time: 1:00 am EDT 06/15/19 ( June 15) : Estimated duration: 2 hour

r6-london //r9-london // s10-london : FileSystem maintenance

Posted: 4:29 am EDT 06/13/19

Updated: 3:31 am EDT 06/16/19

Maintenance Start Time: 1:30 am EDT 06/16/19

Estimated duration: 3 hours

Status: Resolved

Hi,

We will be performing scheduled file-system maintenance on the following boxes at the specified time interval. Services may get interrupted for few minutes and few customers may face down time for an Hour . We will update the thread with any further updates.Appreciated your patience and thanks for understanding


r6-london.webserversystems.com --> Maintenance Start Time: 12:30 am CST 06/16/19 ( June 16) : Estimated duration: 2 hour r9-london.webserversystems.com --> Maintenance Start Time: 01:00 am CST 06/16/19 ( June 16) : Estimated duration: 2 hour s10-london.accountservergroup.com --> Maintenance Start Time: 01:30 am CST 06/16/19 ( June 16) : Estimated duration: 2 hour

r6-london //r9-london // s10-london : FileSystem maintenance

Posted: 4:28 am EDT 06/13/19

Updated: 1:57 am EDT 06/16/19

Maintenance Start Time: 1:30 am EDT 06/15/19

Estimated duration: 2 hours

Status: Resolved

Both r6-london.webserversystems.com and s10-london.accountservergroup.com FSCK completed and we are still working on r9-london.webserversystems.com . We will keep you posted regarding the progress

Hi,

We will be performing scheduled file-system maintenance on the following boxes at the specified time interval. Services may get interrupted for few minutes and few customers may face down time for an Hour . We will update the thread with any further updates.Appreciated your patience and thanks for understanding


r6-london.webserversystems.com --> Maintenance Start Time: 12:30 am CST 06/15/19 ( June 14) : Estimated duration: 2 hour r9-london.webserversystems.com --> Maintenance Start Time: 01:00 am CST 06/15/19 ( June 15) : Estimated duration: 2 hour s10-london.accountservergroup.com --> Maintenance Start Time: 01:30 am CST 06/15/19 ( June 15) : Estimated duration: 2 hour

r6-london //r9-london // s10-london : FileSystem maintenance

Posted: 4:23 am EDT 06/13/19

Updated: 4:46 am EDT 06/14/19

Maintenance Start Time: 1:30 am EDT 06/14/19

Estimated duration: 1 hour

Status: Resolved

Hi,

We will be performing scheduled file-system maintenance on the following boxes at the specified time interval. Services may get interrupted for few minutes and few customers may face down time for an Hour . We will update the thread with any further updates.Appreciated your patience and thanks for understanding


r6-london.webserversystems.com --> Maintenance Start Time: 12:30 am CST 06/14/19 ( June 14) : Estimated duration: 1 hour r9-london.webserversystems.com --> Maintenance Start Time: 01:00 am CST 06/14/19 ( June 14) : Estimated duration: 1 hour s10-london.accountservergroup.com --> Maintenance Start Time: 01:30 am CST 06/14/19 ( June 14) : Estimated duration: 1 hour


FileSystem maintenance on r8-london.webserversystems.com

Posted: 8:45 am EDT 06/12/19

Updated: 8:45 am EDT 06/12/19

Maintenance Start Time: 3:00 am EDT 06/14/19

Estimated duration: 2 hours

Status: Pending

We will be performing scheduled filesystem maintenance on the server r8-london.webserversystems.com on 2019-06-14 03:00 EDT. The server will go down for 2 hours during this maintenance. We will update the thread with any further updates.

Filesystem Maintenance : shared42.accountservergroup.com

Posted: 1:38 pm EDT 06/11/19

Updated: 1:38 pm EDT 06/11/19

Maintenance Start Time: 2:00 am EDT 06/13/19

Estimated duration: 2 hours

Status: Pending

We will be performing scheduled filesystem maintenance on the server shared42.accountservergroup.com on June 13 02:00 AM EDT. The server will go down for 2 hours during this maintenance. We will update the thread with any further updates.

shared98.accountservergroup.com :: Emergency maintenance.

Posted: 5:53 pm EDT 06/10/19

Updated: 5:54 pm EDT 06/10/19

Maintenance Start Time: 5:53 pm EDT 06/10/19

Estimated duration: 2 hours

Status: In Progress

We are performing an emergency maintenance on shared98.accountservergroup.com .

During this time MySQL service will not be available. The expected downtime of MySQL will be 2 hour

We will keep update the status of the process. Thank you for your patience and co-operation.

FileSystem maintenance on r8-london.webserversystems.com

Posted: 8:43 am EDT 06/08/19

Updated: 8:43 am EDT 06/08/19

Maintenance Start Time: 6:00 am EDT 06/10/19

Estimated duration: 2 hours

Status: Pending

We will be performing scheduled filesystem maintenance on the server r8-london.webserversystems.com on June 10 06:00 AM EST (05 AM CST). The server will go down for 2 hours during this maintenance. We will update the thread with any further updates.

FileSystem maintenance on r8-london.webserversystems.com

Posted: 7:56 am EDT 06/07/19

Updated: 8:31 am EDT 06/08/19

Maintenance Start Time: 6:00 am EDT 06/08/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled filesystem maintenance on the server r8-london.webserversystems.com on June 8 06:00 AM EST (05 AM CST). The server will go down for 1 hours during this maintenance. We will update the thread with any further updates.

FileSystem maintenance on r7-dallas.gteinterlink.com

Posted: 8:09 am EDT 06/03/19

Updated: 8:09 am EDT 06/03/19

Maintenance Start Time: 6:00 am EDT 06/04/19

Estimated duration: 1 hour

Status: Pending

We will be performing scheduled filesystem maintenance on the server r7-dallas.gteinterlink.com on June 4 06:00 AM EST (05 AM CST). The server will go down for 1 hours during this maintenance. We will update the thread with any further updates.

??

shared110.

Posted: 6:13 pm EDT 05/28/19

Updated: 6:49 pm EDT 05/28/19

Maintenance Start Time: 6:11 pm EDT 05/28/19

Estimated duration: 1 hour

Status: Resolved

We are performing an emergency maintenance on shared110.accountservergroup.com .

During this time MySQL service will not be available. The expected downtime of MySQL will be 1 hour

We will keep update the status of the process. Thank you for your patience and co-operation.

Emergency maintenance: uscentral303.accountservergroup.com

Posted: 6:36 pm EDT 05/14/19

Updated: 2:53 am EDT 05/15/19

Maintenance Start Time: 6:34 pm EDT 05/14/19

Estimated duration: 2 hours

Status: Resolved

Hello,

We are performing an emergency hardware maintenance on uscentral303.accountservergroup.com. The services will be unavailable during the maintenance, as the servers will go down for some time until the completion.

This has been complete and the services are backup.

Scheduled maintenance | uscentral303.accountservergroup.com

Posted: 2:04 am EDT 05/14/19

Updated: 2:53 am EDT 05/15/19

Maintenance Start Time: 2:00 am EDT 05/15/19

Estimated duration: 2 hours

Status: Resolved

Hi,

We will be performing scheduled FSCK on this server on 15 May 2019 at 2:00 AM EDT, as we are taking this server down to do FSCK, customers will not get any services from the server.

Sorry for the inconvenient cause to you. we will update the status here as soon as it's completed.

Thank you.

Scheduled maintenance | uscentral303.accountservergroup.com

Posted: 10:34 am EDT 05/08/19

Updated: 1:45 am EDT 05/14/19

Maintenance Start Time: 1:30 am EDT 05/13/19

Estimated duration: 4 hours

Status: Resolved

Hello,

We are performing an emergency maintenance on uscentral303.accountservergroup.com . The services will be unavailable during the maintenance, as the servers will go down for some time until the completion.

Scheduled InnoDB recovery: shared63.accountservergroup.com

Posted: 6:53 pm EDT 05/07/19

Updated: 6:53 pm EDT 05/07/19

Maintenance Start Time: 10:00 pm EDT 05/09/19

Estimated duration: 4 hours

Status: Pending

Greetings,

We will be performing MySQL InnoDB recovery on shared63.accountservergroup.com on Thursday starts at 22:00 EDT. During this time MySQL service will not be available. The expected downtime of MySQL will be 4 hours.

We will keep update the status of the process. Thank you for your patience and cooperation.

Scheduled InnoDB recovery: shared9.accountservergroup.com

Posted: 6:48 pm EDT 05/07/19

Updated: 6:48 pm EDT 05/07/19

Maintenance Start Time: 10:00 pm EDT 05/08/19

Estimated duration: 4 hours

Status: Pending

Greetings,

We will be performing MySQL InnoDB recovery on shared9.accountservergroup.com tomorrow starts at 22:00 EDT. During this time MySQL service will not be available. The expected downtime of MySQL will be 4 hours.

We will keep update the status of the process. Thank you for your patience and cooperation.

Emergency maintenance : r2-atlanta.webserversystems.com and s2-atlanta.accountservergroup.com

Posted: 9:04 am EDT 04/28/19

Updated: 9:04 am EDT 04/28/19

Maintenance Start Time: 9:00 am EDT 04/28/19

Estimated duration: 2 hours

Status: In Progress

Hello,

We are performing an emergency hardware maintenance on one of the host nodes and the servers r2-atlanta.webserversystems.com and s2-atlanta.accountservergroup.com will be down. The services will be unavailable during the maintenance, as the servers will go down for some time until the completion.

s11-amsterdam.accountservergroup.com

Posted: 8:45 pm EDT 04/19/19

Updated: 8:45 pm EDT 04/19/19

Maintenance Start Time: 8:43 pm EDT 04/19/19

Estimated duration: 6 hours

Status: In Progress

s11-amsterdam.accountservergroup.com

We are currently experiencing a DDOS attack targeting to IP address 46.16.186.66, which has been put under ddos protection. You may experience slowness in the service. All domains 'except those which is pointed to 46.16.186.66', will be working fine.

We are keeping this alert open and continue monitoring the server to ensure stability.??Thank you for your patience and cooperation.

soluscn54xen-wa-nyc.accountservergroup.com : Scheduled Drive Swap

Posted: 8:34 am EDT 04/17/19

Updated: 8:34 am EDT 04/17/19

Maintenance Start Time: 3:30 am EDT 04/19/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down soluscn54xen on Friday 19th @03:30 AM EDT for a drive swap(02.30 AM CST 19th April 2019 ).

Following guest VM will be down during maintenance period

'finkelstein.accountservergroup.com' 'dsbushar.accountservergroup.com' 's1-nyc.accountservergroup.com' 'innate-design.webserversystems.com' 'sjgas.webserversystems.com' 'idea180.accountservergroup.com' 'firebugg.webserversystems.com' 'bitforms.accountservergroup.com'

This will not take long, but could be performed at any time during the maintenance window given.

Emergency reboot : s3-seattle.accountservergroup.com

Posted: 1:18 am EDT 04/15/19

Updated: 6:07 am EDT 04/15/19

Maintenance Start Time: 5:00 am EDT 04/15/19

Estimated duration: 30 minutes

Status: Resolved

Hi,

We will be rebooting this server at 5:00AM EDT.

During this period all the servers on this server will not be available.

soluscn55xen-wa-amst.accountservergroup.com Scheduled Hardware maintenance

Posted: 8:26 am EDT 04/14/19

Updated: 8:26 am EDT 04/14/19

Maintenance Start Time: 1:00 am EDT 04/17/19

Estimated duration: 2 hours

Status: Pending

Hello everyone,

We will be bringing down soluscn55xen on Wednesday 17th @02:00 AM EDT for a drive swap(01.00 AM CST 17th April 2019 ).

Following guest VM will be down during maintenance period

mra-nl.accountservergroup.com s1-amsterdam.accountservergroup.com r1-amsterdam.webserversystems.com dentalspaces.accountservergroup.com xboxlivesklep.accountservergroup.com

This will not take long, but could be performed at any time during the maintenance window given.

s1-nyc.accountservergroup.com Offline Maint

Posted: 5:43 pm EDT 04/12/19

Updated: 5:51 pm EDT 04/12/19

Maintenance Start Time: 10:45 am EDT 04/12/19

Estimated duration: 2 hours

Status: Pending

Reason for maintenance: Offline raid maintenance This involves disruption of services. Will update once the services are back again

Scheduled Server Moves

Posted: 10:29 am EDT 04/12/19

Updated: 2:42 pm EDT 04/16/19

Maintenance Start Time: 1:00 am EDT 04/16/19

Estimated duration: 1 hour

Status: Pending

The following nodes will be coming down for brief hardware maintenance. The DC simply needs to move the server's physical location:

SOLUSCN273XEN r1-nyc.webserversystems.com + customer VPS's

SOLUSCN186XEN s5-nyc.accountservergroup.com + customer VPS's

SOLUSCN54XEN s1-nyc.accountservergroup.com + customer VPS's

SOLUSCN263XEN-WA-NY s7-nyc.accountservergroup.com + customer VPS's

SOLUS308XEN-WA-NYC r4-nyc.webserversystems.com + customer VPS's

It should take no longer than 10 minutes per server.

shared6/shared5 :: Scheduled maintenance

Posted: 12:06 am EDT 04/11/19

Updated: 12:06 am EDT 04/11/19

Maintenance Start Time: 11:00 pm EDT 04/12/19

Estimated duration: 1 hour

Status: Pending

Greetings,

The server's shared6.accountservergroup.com and shared5.accountservergroup.com will be down for scheduled hardware maintenance @ 12/Apr/19 11:00 PM . The expected downtime is 1 hour .. While these servers are being powered Off , sites or any other service will not be accessible during the time.

Reboot lakers.webserversystems.com

Posted: 5:16 am EDT 04/08/19

Updated: 5:16 am EDT 04/08/19

Maintenance Start Time: 5:00 am EDT 04/09/19

Estimated duration: 1 hour

Status: Pending

Greetings,

We will be taking the server offline for a scheduled maintenance on 2019-04-09 at 05:00 AM EDT.

Thanks for your understanding.

Reboot texas

Posted: 1:02 am EDT 04/06/19

Updated: 1:16 am EDT 04/06/19

Maintenance Start Time: 1:01 am EDT 04/06/19

Estimated duration: 1 hour

Status: Resolved

Hello, 

At this time we are taking texas offline for scheduled maintenance. 
While this is offline sites on this server will be inaccessible.