Scheduled maintenance : s1-nyc

Posted: 10:58 pm EDT 03/20/19

Updated: 11:07 pm EDT 03/20/19

Maintenance Start Time: 10:00 pm EDT 03/22/19

Estimated duration: 3 hours

Status: Pending

Greetings,

The server s1-nyc.accountservergroup.com will be down for a scheduled maintenance on Friday March 22nd Time: 9PM CDT. Though the maintenance window is 3 hours, the actual expected down time is 30 minutes to 45 minutes .

Thanks for your understanding.

Emergency maintenance on shared112.accountservergroup.com

Posted: 6:37 am EDT 03/14/19

Updated: 6:37 am EDT 03/14/19

Maintenance Start Time: 6:36 am EDT 03/14/19

Estimated duration: 1 hour

Status: Pending

Greetings,

We are doing an emergency file system check on shared112.accountservergroup.com. The services are expected to be restored in 1 hour.

Thanks for your understanding.

Billing Maintenance

Posted: 3:54 pm EST 03/07/19

Updated: 3:54 pm EST 03/07/19

Maintenance Start Time: 4:00 pm EST 03/07/19

Estimated duration: 2 hours

Status: In Progress

We will be conducting routine maintenance of our billing system. During this maintenance window, the billing area may be unavailable. If you have any questions or concerns, do not hesitate to reach out to our Live Support team.

Thank you for your patience while we improve your billing experience!

Scheduled Maintenance on s1-nyc.accountservergroup.com

Posted: 9:56 pm EST 03/06/19

Updated: 10:05 pm EST 03/06/19

Maintenance Start Time: 10:45 pm EST 03/07/19

Estimated duration: 2 hours

Status: Pending

Hello everyone,

We will be bringing down s1-nyc.accountservergroup.com on March 7th @09:45 PM CST (10:45 PM EST) for a scheduled maintenance . The services will be unavailable during the maintenance, as the server will go down for some time until the completion. We apologies for any inconvenience.

service disruption:: s1-lax.accountservergroup.com

Posted: 2:54 am EST 03/06/19

Updated: 4:44 am EST 03/06/19

Maintenance Start Time: 12:00 am EST 03/06/19

Estimated duration:

Status: Resolved

Hello,

We are performing emergency maintenance on s1-lax.accountservergroup.com . The service will be unavailable during the maintenance .

We apologize for any inconvenience. Thank you for your patience!

service disruption:: soluscn75xen-sb-lax.accountservergroup.com/ lakers.webserversystems.com

Posted: 1:11 pm EST 03/01/19

Updated: 10:15 pm EST 03/07/19

Disruption Start Time: 12:52 pm EST 03/01/19

Estimated duration: 1 day

Status: Resolved

Hello,

We are performing emergency maintenance on  soluscn75xen-sb-lax.accountservergroup.com. The service will be unavailable during the maintenance .

lakers.webserversystems.com is shared server inside this node

We apologize for any inconvenience. Thank you for your patience!

Scheduled Maintenance on soluscn54xen-wa-nyc.accountservergroup.com

Posted: 9:56 pm EST 02/27/19

Updated: 9:56 pm EST 02/27/19

Maintenance Start Time: 11:00 pm EST 02/28/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down soluscn54xen-wa-nyc.accountservergroup.com on Feb 28th @10 PM CST (11 PM EST) for Drive Swap. The services will be unavailable during the maintenance, as the server will go down for few minutes. We apologies for any inconvenience.

Guests machines under it :

finkelstein.accountservergroup.com

dsbushar.accountservergroup.com

s1-nyc.accountservergroup.com

innate-design.webserversystems.com

sjgas.webserversystems.com

idea180.accountservergroup.com

firebugg.webserversystems.com

bitforms.accountservergroup.com

Sorry for the inconvenience caused.

Scheduled Maintenance on casaloma.accountservergroup.com

Posted: 2:29 am EST 02/20/19

Updated: 2:29 am EST 02/20/19

Maintenance Start Time: 2:30 am EST 02/21/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down casaloma.accountservergroup.com on Feb 21st @01:30 AM CST (02:30 AM EST) for RAM Upgrade. The services will be unavailable during the maintenance, as the server will go down for few minutes. We apologies for any inconvenience.

Scheduled Maintenance on soluscn94xen-wa-amsterdam.accountservergroup.com

Posted: 2:26 am EST 02/20/19

Updated: 1:32 am EST 02/21/19

Maintenance Start Time: 3:00 am EST 02/21/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down soluscn94xen-wa-amsterdam.accountservergroup.com on Feb 21st @02:00 AM CDT (03:00 AM EST) for Drive Swap. The services will be unavailable during the maintenance, as the server will go down for few minutes. We apologies for any inconvenience.

Guests machines under it :

'bripixvault2.webserversystems.com'

'greatwinecapitals.accountservergroup.com'

'wkd1conz.webserversystems.com'

'bansheeworx.accountservergroup.com'

's9-amsterdam.weblimitsiz.com'

'favthemes.accountservergroup.com'

Sorry for the inconvenience caused.

??

r5-vancouver / s6-vancouver

Posted: 10:16 pm EST 02/18/19

Updated: 11:13 pm EST 02/18/19

Maintenance Start Time: 10:13 pm EST 02/18/19

Estimated duration: 1 hour

Status: Resolved

Hello,

We are performing an emergency maintenance on the main node. The services will be unavailable during this time for the following servers

s6-vancouver.accountservergroup.com r5-vancouver.accountservergroup.com

We apologize for any inconvenience and will keep you posted

Scheduled Maintenance on soluscn54xen-wa-nyc.accountservergroup.com

Posted: 2:43 am EST 02/17/19

Updated: 11:44 pm EST 02/17/19

Maintenance Start Time: 1:30 am EST 02/20/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down soluscn54xen-wa-nyc.accountservergroup.com on Feb 20th @12:30 AM CST (01:30 AM EST) for Drive Swap. The services will be unavailable during the maintenance, as the server will go down for few minutes. We apologies for any inconvenience.

Guests machines under it :

finkelstein.accountservergroup.com

dsbushar.accountservergroup.com

s1-nyc.accountservergroup.com

innate-design.webserversystems.com

sjgas.webserversystems.com

idea180.accountservergroup.com

firebugg.webserversystems.com

bitforms.accountservergroup.com

Sorry for the inconvenience caused.

Scheduled Maintenance on soluscn94xen-wa-amsterdam.accountservergroup.com

Posted: 3:59 am EST 02/13/19

Updated: 3:59 am EST 02/13/19

Maintenance Start Time: 2:00 am EST 02/14/19

Estimated duration: 1 hour

Status: Pending

Hello,

Hello everyone, We will be bringing down soluscn94xen-wa-amsterdam.accountservergroup.com on Feb 14th @01:00 AM CST for Drive Swap. The services will be unavailable during the maintenance, as the server will go down for few minutes. We apologies for any inconvenience.

Guests machines under it :

bripixvault2.webserversystems.com' greatwinecapitals.accountservergroup.com' wkd1conz.webserversystems.com' bansheeworx.accountservergroup.com' s9-amsterdam.weblimitsiz.com' favthemes.accountservergroup.com'

Maintanence on soluscn149xen-wa-nyc.accountservergroup.com

Posted: 8:43 am EST 02/09/19

Updated: 8:43 am EST 02/09/19

Maintenance Start Time: 11:59 pm EST 02/10/19

Estimated duration: 1 hour

Status: Pending

Hello,

Hello everyone, We will be bringing down soluscn149xen-wa-nyc.accountservergroup.com on Feb 10th @11:00 PM CST for Drive Swap. The services will be unavailable during the maintenance, as the server will go down for few minutes. We apologies for any inconvenience.

Server's under it is

sei.webserversystems.com' yenkrom.accountservergroup.com' tranceengineering.accountservergroup.com' s4-nyc.accountservergroup.com' hologiced.accountservergroup.com' mainstreet.accountservergroup.com' 'petprotect.webserversystems.com' b29.accountservergroup.com' r3-nyc.webserversystems.com' emaniocr.webserversystems.com' fuzehubserver.webserversystems.com' emt036.accountservergroup.com'

Maintanence on soluscn94xen-wa-amsterdam.accountservergroup.com

Posted: 8:36 am EST 02/09/19

Updated: 8:36 am EST 02/09/19

Maintenance Start Time: 2:00 am EST 02/11/19

Estimated duration: 1 hour

Status: Pending

Hello,

Hello everyone, We will be bringing down soluscn94xen-wa-amsterdam.accountservergroup.com on Feb 11th @01:00 AM CST for Drive Swap. The services will be unavailable during the maintenance, as the server will go down for few minutes. We apologies for any inconvenience.

Server's inside it is

bripixvault2.webserversystems.com' greatwinecapitals.accountservergroup.com' wkd1conz.webserversystems.com' bansheeworx.accountservergroup.com' s9-amsterdam.weblimitsiz.com' favthemes.accountservergroup.com'

Scheduled Maintenance on soluscn332xen-sb-lax.accountservergroup.com

Posted: 7:27 am EST 02/08/19

Updated: 7:27 am EST 02/08/19

Maintenance Start Time: 6:00 am EST 02/11/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down soluscn332xen-sb-lax.accountservergroup.com on Feb 11th @05:00 AM CST (06:00 AM EST) for Drive Swap. The services will be unavailable during the maintenance, as the server will go down for few minutes.

We apologies for any inconvenience.

Maintenance on soluscn336xen-sb-lax.accountservergroup.com

Posted: 7:04 am EST 02/08/19

Updated: 7:04 am EST 02/08/19

Maintenance Start Time: 5:00 am EST 02/11/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down soluscn336xen-sb-lax.accountservergroup.com on Feb 11th @04:00 AM CST (05:00 AM EST) for Drive Swap. The services will be unavailable during the maintenance, as the server will go down for few minutes.

We apologies for any inconvenience.

s6-nyc.accountservergroup.com || Network service disruption

Posted: 3:55 pm EST 02/07/19

Updated: 3:36 pm EST 02/08/19

Issue Start Time: 3:35 pm EST 02/08/19

Estimated duration: 4 hours

Status: In Progress

Hello there,

We are currently experiencing an issue with the network service on this server and are currently working on this/

We will continue to provide updates as they become available. Thank you for your patience.

Maintenance on soluscn80xen-sb-miami Jan 30th 11 PM CST

Posted: 2:30 pm EST 01/29/19

Updated: 2:30 pm EST 01/29/19

Maintenance Start Time: 11:59 pm EST 01/30/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down soluscn80xen on January 30th @11:00PM CST for a drive swap.

This will not take long, but could be performed at any time during the maintenance window given.

Mail-Gateway routing issues - Shared

Posted: 2:44 pm EST 01/22/19

Updated: 4:07 pm EST 01/22/19

Issue Start Time: 2:43 pm EST 01/22/19

Estimated duration:

Status: Resolved

We have identified relay and routing issues in the mail gateways and are actively engaged to resolve the situation.

We appreciate your patience and will be updating this as soon as more information is available

Ticket Helpdesk Scheduled Maintenance

Posted: 8:10 pm EST 01/21/19

Updated: 9:10 pm EST 01/21/19

Maintenance Start Time: 8:00 pm EST 01/21/19

Estimated duration: 2 hours

Status: Resolved

We are conducting maintenance on our ticket helpdesk to improve your support experience. This maintenance may cause a temporary delay in ticket replies. We sincerely appreciate your patience during this time!

If you have any questions or concerns, our Live Chat support team is happy to assist you.

Update: Maintenance has been completed. Thanks for your patience!

s9-singapore.accountservergroup.com Emergency Maintenance ....!!!

Posted: 4:15 pm EST 01/02/19

Updated: 4:32 pm EST 01/02/19

Maintenance Start Time: 4:14 pm EST 01/02/19

Estimated duration: 4 hours

Status: Resolved

Hello,

We are performing emergency maintenance on s9-singapore.accountservergroup.com. The server will be unavailable during the maintenance .

We apologize for any inconvenience. Thank you for your patience!

Emergency Maintenance : ns1/ns2.site5.com

Posted: 6:55 pm EST 12/24/18

Updated: 2:46 pm EST 01/22/19

Issue Start Time: 9:53 am EST 12/27/18

Estimated duration:

Status: Resolved

Hello,

We have become aware of the DNS issues affecting customers utilizing the nameservers of ns1.site5.com and ns2.site5.com. These issues have resulted in a number of domains failing to resolve DNS.

We understand how serious this issue and are still working on the complete remedy. Our System Operations teams have identified the issue with DNS cluster and working to implement a patch that will resolve this issue.

We apologize for any inconvenience. Thank you for your patience!

packet loss from few locations

Posted: 10:57 pm EST 12/19/18

Updated: 11:39 pm EST 12/19/18

Disruption Start Time: 10:57 pm EST 12/19/18

Estimated duration: 2 hours

Status: Resolved

Hi,

We are getting packet-loss on some servers from few locations ..

Network team is already working on this. This issue will be sorted soon.

Sorry for the inconvenience caused to you. We will keep update the status here.

Thank you.

uswest60 : Scheduled RAM Swap

Posted: 9:25 pm EST 12/05/18

Updated: 9:25 pm EST 12/05/18

Maintenance Start Time: 4:00 am EST 12/07/18

Estimated duration: 3 hours

Status: Pending

Greetings,

We must take uswest60 temporarily offline for a scheduled RAM swap. All sites and services will be down while work is in progress.

Scheduled Maintenance : xi3-dallas.accountsupportgroup.com : Reboot

Posted: 6:07 am EST 12/03/18

Updated: 11:56 pm EST 12/03/18

Maintenance Start Time: 2:00 am EST 12/04/18

Estimated duration: 1 hour

Status: Canceled

Hi,

We are going to reboot this server tomorrow by 2:00AM EDT. During the maintenance you will face issues in editing DNS.

We apologize for any inconvenience. Thank you for your patience!

Network Packetloss : Site5

Posted: 3:53 pm EST 12/01/18

Updated: 6:06 am EST 12/03/18

Issue Start Time: 3:51 pm EST 12/01/18

Estimated duration: 2 hours

Status: Resolved

Hi,

We are getting high packetloss on below servers.

shared22.accountservergroup.com

shared23.accountservergroup.com

reseller2.webserversystems.com

reseller3.webserversystems.com

Network team is already working on this. This issue will be sorted soon.

Sorry for the inconvenience caused to you. We will keep update the status here.

Thank you.

Scheduled maintenance : s2-hongkong.accountservergroup.com : FSCK

Posted: 1:03 am EST 11/26/18

Updated: 2:31 am EST 11/27/18

Maintenance Start Time: 3:00 am EST 11/28/18

Estimated duration: 2 hours

Status: Pending

We are going to perform FSCK on one of the partitions on the server. During the time, there will not be much effect for few customers.

Sorry for the inconvenience caused to you and thanks for co-operating with us.

Emergency maintenance : s2-hongkong.accountservergroup.com : FSCK

Posted: 11:22 pm EST 11/25/18

Updated: 12:49 am EST 11/26/18

Issue Start Time: 11:20 pm EST 11/25/18

Estimated duration: 2 hours

Status: Resolved

FSCK is on going at this moment. During this period server is down, so none of the services will work.

Sorry for the inconvenience caused to you. We will update the status here.

Emergency maint on shared5.accountservergroup.com

Posted: 3:39 am EST 11/23/18

Updated: 3:41 am EST 11/23/18

Maintenance Start Time: 3:37 am EST 11/23/18

Estimated duration: 2 hours

Status: Pending

Emergency maint on shared5.accountservergroup.com

We are performing an emergency maint on the box. During the maint, services will be down. Sorry for any trouble caused. We will inform once the services will be back. Please follow this post for any further updates.

Emergency maintenance on multiple server

Posted: 9:29 pm EST 11/15/18

Updated: 11:23 pm EST 11/15/18

Maintenance Start Time: 9:27 pm EST 11/15/18

Estimated duration: 3 hours

Status: Resolved

Hello,

We are performing emergency hardware maintenance on this server. The service will be unavailable during the maintenance .

We apologize for any inconvenience. Thank you for your patience!

Host nodes/Servers under maintenance :: s6-sydney.accountservergroup.com s5-sydney.accountservergroup.com s8-sydney.accountservergroup.com r8-sydney.webserversystems.com r7-sydney.webserversystems.com r9-sydney.webserversystems.com s7-sydney.accountservergroup.com s9-sydney.accountservergroup.com r10-sydney.webserversystems.com

Scheduled Maintenance : s5-nyc.accountservergroup.com

Posted: 2:46 am EST 11/14/18

Updated: 3:00 am EST 11/14/18

Maintenance Start Time: 1:30 am EST 11/15/18

Estimated duration: 30 minutes

Status: Canceled

Hello ,,

We will be performing a scheduled reboot on s5-nyc.accountservergroup.com at 15/Nov/18 01:30 AM as part of RAM upgrade. It will not take no longer than 30 minutes time ..

Emergency Maintenance:: Multiple Servers

Posted: 3:01 am EST 11/06/18

Updated: 5:53 am EST 11/06/18

Maintenance Start Time: 3:00 am EST 11/06/18

Estimated duration: 4 hours

Status: Resolved

Hello,

We will be rebooting the following servers to perform system updates. While the servers are offline they will be inaccessible and sites will not load

Maintenance start time: 2AM CDT 11/06/2018 Maintenance end time: 6AM CDT 11/06/2018

cr1-amsterdam.webserversystems.com cr2-amsterdam.webserversystems.com r1-amsterdam.webserversystems.com r2-amsterdam.webserversystems.com r3-amsterdam.webserversystems.com r4-amsterdam.webserversystems.com r5-amsterdam.webserversystems.com r7-amsterdam.webserversystems.com s10-amsterdam.weblimitsiz.com s1-amsterdam.accountservergroup.com s2-amsterdam.accountservergroup.com s3-amsterdam.accountservergroup.com s4-amsterdam.accountservergroup.com s5-amsterdam.accountservergroup.com s6-amsterdam.weblimitsiz.com s7-amsterdam.accountservergroup.com s8-amsterdam.weblimitsiz.com s9-amsterdam.weblimitsiz.com

r1-singapore.webserversystems.com r2-singapore.webserversystems.com r3-singapore.webserversystems.com r4-singapore.webserversystems.com r5-singapore.webserversystems.com r6-singapore.webserversystems.com r7-singapore.webserversystems.com s1-singapore.accountservergroup.com s2-singapore.accountservergroup.com s3-singapore.accountservergroup.com s4-singapore.accountservergroup.com s5-singapore.accountservergroup.com s6-singapore.accountservergroup.com

*.bucharest.accountservergroup.com servers

Posted: 2:54 am EST 11/04/18

Updated: 11:41 pm EST 11/05/18

Maintenance Start Time: 2:54 am EST 11/04/18

Estimated duration: 1 hour

Status: Resolved

We are performing an emergency maintenance on following servers..

r1-bucharest.webserversystems.com // s2-bucharest.accountservergroup.com // s1-bucharest.accountservergroup.com // s3-bucharest.accountservergroup.com

During which the services will be down , sorry for any trouble. We will inform here once back online. So, Please follow this post for any further updates.

Thanks for your understanding.

Emergency Maintenance :s1-atlanta.accountservergroup.com

Posted: 1:04 am EDT 11/04/18

Updated: 3:56 am EST 11/04/18

Maintenance Start Time: 12:00 am EDT 11/04/18

Estimated duration:

Status: Resolved

Greetings,

We are performing an emergency maintenance on this server, during which the services will be down , sorry for any trouble. We will inform here once back online. So, Please follow this post for any further updates.

Thanks for your understanding.

Scheduled Reboots :: Multiple Servers

Posted: 6:25 pm EDT 10/31/18

Updated: 6:25 pm EDT 10/31/18

Maintenance Start Time: 7:00 am EDT 11/01/18

Estimated duration: 2 hours

Status: Pending

Hello,

We will be rebooting the following servers to perform system updates. While the servers are offline they will be inaccessible and sites will not load.

Maintenance start time: 6AM CDT 11/01/2018 Maintenance end time: 8AM CDT 11/01//2018

r1-sanjose r2-sanjose s1-sanjose s2-sanjose s3-sanjose s2-seattle s3-seattle r1-seattle r2-seattle s1-seattle

Scheduled Reboots :: Multiple Servers

Posted: 6:25 pm EDT 10/31/18

Updated: 6:25 pm EDT 10/31/18

Maintenance Start Time: 7:00 am EDT 11/01/18

Estimated duration: 2 hours

Status: Pending

Hello,

We will be rebooting the following servers to perform system updates. While the servers are offline they will be inaccessible and sites will not load.

Maintenance start time: 6AM CDT 11/01/2018 Maintenance end time: 8AM CDT 11/01//2018

s2-seattle s3-seattle

Scheduled Reboots :: Multiple Servers

Posted: 3:22 am EDT 10/31/18

Updated: 3:22 am EDT 10/31/18

Maintenance Start Time: 2:00 am EDT 11/02/18

Estimated duration: 1 hour

Status: Pending

Hello,

We will be rebooting the following servers to perform system updates. While the servers are offline they will be inaccessible and sites will not load

Maintenance start time: 2AM EDT11/02/2018 Maintenance end time: 3AM EDT 11/02/2018

r2-dc s5-sydney s6-vancouver

Scheduled Reboots :: Multiple Servers

Posted: 6:10 pm EDT 10/30/18

Updated: 12:57 pm EST 11/04/18

Maintenance Start Time: 7:00 am EDT 10/31/18

Estimated duration: 2 hours

Status: Resolved

Hello,

We will be rebooting the following servers to perform system updates. While the servers are offline they will be inaccessible and sites will not load

Maintenance start time: 6AM CDT10/31/2018 Maintenance end time: 8AM CDT 10/31/2018

r2-toronto s9-toronto

Scheduled Reboots :: Multiple Servers

Posted: 6:08 pm EDT 10/30/18

Updated: 6:08 pm EDT 10/30/18

Maintenance Start Time: 7:00 am EDT 10/31/18

Estimated duration: 2 hours

Status: Pending

Hello,

We will be rebooting the following servers to perform system updates. While the servers are offline they will be inaccessible and sites will not load

Maintenance start time: 6AM CDT 10/31/2018 Maintenance end time: 8AM CDT 10/31/2018

r1-toronto r3-toronto r4-toronto r5-toronto s1-toronto s2-toronto s3-toronto s4-toronto s5-toronto s6-toronto s7-toronto s8-toronto

Scheduled Reboots :: Multiple Servers

Posted: 7:39 am EDT 10/30/18

Updated: 8:22 am EDT 10/30/18

Maintenance Start Time: 8:00 am EDT 10/30/18

Estimated duration:

Status: Resolved

Hello, 

We will be rebooting the following servers at 08:00AM EDT. 
While the servers are offline they will be inaccessible and sites will not load. 

r2-dc
r3-dc
r4-dc
s1-dc
s3-dc
s4-dc
s5-dc
s6-dc

dal1.hvm258.asmallorange.com

Posted: 3:11 pm EDT 10/29/18

Updated: 3:26 pm EDT 10/29/18

Maintenance Start Time: 3:10 pm EDT 10/29/18

Estimated duration: 30 minutes

Status: Resolved

Greetings,

We are performing an emergency maintenance on this server.. VMs under this node are down atm.

We will inform here once all the VMs back online. So, Please follow this post for any further updates.

Thanks for your understanding.

Scheduled Reboot :: s7-singapore

Posted: 8:31 am EDT 10/29/18

Updated: 8:53 am EDT 10/29/18

Maintenance Start Time: 8:45 am EDT 10/29/18

Estimated duration:

Status: Resolved

Hello, 

We will be rebooting the server s7-singapore at 08:45am EDT . 
During this time sites on this server will be inaccessible. 
Once this is completed we will update this post accordingly.

s2-bucharest.accountservergroup.com

Posted: 10:28 am EDT 10/22/18

Updated: 10:40 am EDT 10/22/18

Maintenance Start Time: 10:22 am EDT 10/22/18

Estimated duration: 4 hours

Status: In Progress

We are currently facing issues with cPanel/WHM license, we are currently working on it. There are no other service impact.

Scheduled reboot: Ram upgrade

Posted: 2:58 am EDT 10/18/18

Updated: 5:34 am EDT 10/22/18

Maintenance Start Time: 2:00 am EDT 10/22/18

Estimated duration: 1 hour

Status: Resolved

We are performing scheduled RAM upgrade on below servers on Monday starts at 2:00 AM EDT.

s2-miami.accountservergroup.com r6-sydney.webserversystems.com r11-sydney.webserversystems.com s1-toronto.accountservergroup.com s1-nyc.accountservergroup.com s2-amsterdam.accountservergroup.com r2-nyc.webserversystems.com s1-lax.accountservergroup.com s7-toronto.accountservergroup.com s3-bucharest.accountservergroup.com casaloma.accountservergroup.com s6-nyc.accountservergroup.com r3-dc.webserversystems.com s5-montreal.accountservergroup.com s3-bucharest.accountservergroup.com r1-bucharest.webserversystems.com

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Emergency Network Maintenance: Dallas Datacenter

Posted: 10:05 pm EDT 10/11/18

Updated: 10:21 pm EDT 10/11/18

Maintenance Start Time: 9:30 pm EDT 10/11/18

Estimated duration: 1 hour

Status: In Progress

Greetings.

Emergency maintenance on the network in our Dallas datacenter is now complete.

Emergency Maintenance:r1-lax.webserversystems.com

Posted: 1:23 am EDT 10/09/18

Updated: 2:06 am EDT 10/09/18

Maintenance Start Time: 1:22 am EDT 10/09/18

Estimated duration:

Status: Resolved

We are performing emergency maintenance on this server. The service will be unavailable during the maintenance time.

r1-sanjose.webserversystems.com : Emergence maintenance

Posted: 5:13 am EDT 09/28/18

Updated: 5:13 am EDT 09/28/18

Issue Start Time: 5:11 am EDT 09/28/18

Estimated duration:

Status: In Progress

Hello,

We are performing emergency maintenance on this server. The service will be unavailable during the maintenance time.

Maintenance Start Time: 04:30 AM EDT 09/26/18

Posted: 3:20 am EDT 09/25/18

Updated: 11:07 am EDT 09/25/18

Maintenance Start Time: 4:30 am EDT 09/26/18

Estimated duration: 1 hour

Status: Pending

Hello,

We are performing a Scheduled Maintenance on shared1.apthost.com server starting at 03:30 AM CDT [04:30 AM EDT] on 2018-09-26. All services will be offline during the maintenance period. The maximum duration is 1 hour.

Please follow this topic for further updates.

Packet loss on s10-london.accountservergroup.com

Posted: 2:22 am EDT 09/20/18

Updated: 4:47 am EDT 09/20/18

Issue Start Time: 2:19 am EDT 09/20/18

Estimated duration:

Status: Resolved

We are having huge packet loss on this server and currently the server is inaccessible completely. We are actively working on this.

We will keep you posted.

shared66.accountservergroup.com Scheduled MYSQL Maintenace

Posted: 8:17 am EDT 09/19/18

Updated: 4:07 am EDT 09/20/18

Maintenance Start Time: 3:00 am EDT 09/20/18

Estimated duration: 2 hours

Status: Pending

hello,

We are performing Scheduled Maintenance on shared66.accountservergroup.com server starting at 02:00 AM CDT [03:00 AM EDT] on Sept 20th. WEB services may experience service interruption.

maintenance completed successfully.

Emergency Maintenance: s10-london.accountservergroup.com

Posted: 11:46 am EDT 09/12/18

Updated: 11:50 am EDT 09/12/18

Issue Start Time: 11:45 am EDT 09/12/18

Estimated duration: 2 hours

Status: Pending

We are performing emergency maintenance on this server. The service will be unavailable during the maintenance time.

Emergency Maintenance:: s2-hongkong.accountservergroup.com

Posted: 6:19 am EDT 09/09/18

Updated: 9:41 pm EDT 09/09/18

Maintenance Start Time: 6:18 am EDT 09/09/18

Estimated duration: 2 hours

Status: Resolved

Hello,

We are performing emergency hardware maintenance on this server. The service will be unavailable during the maintenance and the duration is expected to be 2 hour.

s2-lax.accountservergroup.com | Emergency Maintanence

Posted: 7:48 am EDT 09/03/18

Updated: 7:48 am EDT 09/03/18

Maintenance Start Time: 7:47 am EDT 09/03/18

Estimated duration: 1 hour

Status: Pending

Hello,

We are performing emergency maintenance on s2-lax.accountservergroup.com . The services will be unavailable during the maintenance time.

Emergency Maintanence | shared12.accountservergroup.com

Posted: 2:29 am EDT 08/29/18

Updated: 3:27 am EDT 08/29/18

Maintenance Start Time: 2:26 am EDT 08/29/18

Estimated duration: 1 hour

Status: Resolved

We have a emergency maintenance for shared12.accountservergroup.com now . The services will be unavailable for this period of time. Thanks for your understanding.

Emergency maintenance : r3-amsterdam.webserversystems.com

Posted: 11:44 am EDT 08/26/18

Updated: 11:46 am EDT 08/26/18

Issue Start Time: 11:41 am EDT 08/26/18

Estimated duration: 4 hours

Status: Pending

We are performing emergency maintenance on this server, file check running on this server which will make most services on this server inaccessible either completely or sporadically. We will keep you posted.

Services affected include mysql, apache and the box in general.

We will keep you posted.

r1,s1,s2,s3-bucharest.accountservergroup.com are down

Posted: 11:24 pm EDT 08/23/18

Updated: 11:24 pm EDT 08/23/18

Issue Start Time: 11:23 pm EDT 08/23/18

Estimated duration:

Status: Pending

r1-bucharest.accountservergroup.com s1-bucharest.accountservergroup.com s2-bucharest.accountservergroup.com s3-bucharest.accountservergroup.com

We are currently facing issues with the above servers which are making all/most services on this server inaccessible completely. We are actively investigating the issue.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Live Chat Maintenance

Posted: 9:05 am EDT 08/22/18

Updated: 11:55 pm EDT 08/22/18

Maintenance Start Time: 9:00 am EDT 08/22/18

Estimated duration: 1 hour 30 minutes

Status: Resolved

We are performing Live Chat maintenance to improve your support experience! There should be no interruption of active chats, but there may be a small window where new chats may not be created. We would ask that you please try again after the maintenance window, or open a ticket to our support team under your Customer Area.

We apologize for any inconvenience. Thank you so much for your patience!

Scheduled maintenance

Posted: 5:00 am EDT 08/20/18

Updated: 5:01 am EDT 08/20/18

Maintenance Start Time: 3:00 am EDT 08/21/18

Estimated duration: 20 minutes

Status: Pending

Greetings,

The following servers will be rebooted as part of a scheduled maintenance on 2018-08-21 at 03:00 EDT .

michael.webserversystems.com

mixmag.webserversystems.com

surfergirl.accountservergroup.com

webify.webserversystems.com

dqg2.accountservergroup.com

Thanks for your understanding.

shared35.accountservergroup.com

Posted: 9:42 am EDT 08/10/18

Updated: 10:21 am EDT 08/10/18

Maintenance Start Time: 9:40 am EDT 08/10/18

Estimated duration: 1 hour

Status: Resolved

We are performing emergency maintenance on this server, MySQL restoration is under process. We will keep you posted.

Service affected is MySQL.

r8-amsterdam.webserversystems.com | Maintenance

Posted: 1:06 am EDT 08/09/18

Updated: 10:22 am EDT 08/10/18

Maintenance Start Time: 2:00 am EDT 08/10/18

Estimated duration: 2 hours

Status: Resolved

Hello,

We will be shutting down r8-amsterdam.webserversystems.com for scheduled hardware maintenance on Friday 02:00 AM EDT

All services may be affected, including cPanel, HTTPD, SSH and, IMAP and POP and FTP.

There is no ETA for this process, but we will update this status post with more information as it becomes available.

shared59.accountservergroup.com is going down for emergence maintenance.

Posted: 5:29 pm EDT 08/01/18

Updated: 5:29 pm EDT 08/01/18

Maintenance Start Time: 5:27 pm EDT 08/01/18

Estimated duration: 3 hours

Status: In Progress

We are currently facing issue with the above server which are making all/most services on this server inaccessible completely. We are actively investigating the issue.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

s8-toronto.accountservergroup.com is down

Posted: 12:37 am EDT 07/31/18

Updated: 6:22 am EDT 07/31/18

Issue Start Time: 12:36 am EDT 07/31/18

Estimated duration: 4 hours

Status: Resolved

We are currently facing issue with the above server which are making all/most services on this server inaccessible completely. We are actively investigating the issue.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

r4-toronto.webserversystems.com is down

Posted: 11:32 am EDT 07/30/18

Updated: 8:21 pm EDT 07/30/18

Maintenance Start Time: 11:31 am EDT 07/30/18

Estimated duration: 4 hours

Status: Resolved

We are currently facing issue with the above server which are making all/most services on this server inaccessible completely. We are actively investigating the issue.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

r5-toronto.webserversystems.com

Posted: 5:07 am EDT 07/26/18

Updated: 5:11 am EDT 07/26/18

Maintenance Start Time: 5:11 am EDT 07/26/18

Estimated duration: 3 hours

Status: Pending

We are currently doing an emergency maintenance on r5-toronto.webserversystems.com which may make all/most services on this server inaccessible either completely or sporadically.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

s2-sanjose.accountservergroup.com

Posted: 3:09 am EDT 07/26/18

Updated: 4:15 am EDT 07/26/18

Maintenance Start Time: 3:07 am EDT 07/26/18

Estimated duration: 3 hours

Status: Resolved

We are currently doing an emergency maintenance on s2-sanjose.accountservergroup.com which may make all/most services on this server inaccessible either completely or sporadically.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Scheduled Network Maintenance :: Multiple Servers in Detroit Datacenter

Posted: 2:13 pm EDT 07/25/18

Updated: 1:53 pm EDT 07/31/18

Maintenance Start Time: 9:00 pm EDT 07/31/18

Estimated duration: 4 hours

Status: Pending

Hello everyone,

We will be performing network hardware maintenance in our Detroit datacenter at 9:00PM EDT on July 31st, 2018.

This is an upgrade and will be a great benefit to our network. There may be a short interruption in network traffic while cables are swapped.

Thank you for your patience and understanding. We will update you further as more information becomes available.

Reboot soluscn133xen-sb-miami

Posted: 1:49 pm EDT 07/16/18

Updated: 1:49 pm EDT 07/16/18

Maintenance Start Time: 10:00 pm EDT 07/16/18

Estimated duration: 10 minutes

Status: Pending

https://jira.endurance.com/browse/ESOSD-20416

r1,s1,s2-bucharest.accountservergroup.com are down

Posted: 9:33 am EDT 07/12/18

Updated: 5:05 am EDT 07/13/18

Issue Start Time: 9:32 am EDT 07/12/18

Estimated duration:

Status: Resolved

r1-bucharest.accountservergroup.com s1-bucharest.accountservergroup.com s2-bucharest.accountservergroup.com

We are currently facing issues with the above servers which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Scheduled Maintenance :: soluscn85xen-sb-toronto.accountservergroup.com

Posted: 2:38 am EDT 07/10/18

Updated: 2:38 am EDT 07/10/18

Maintenance Start Time: 3:00 am EDT 07/11/18

Estimated duration: 2 hours

Status: Pending

HI,

We will be powering off the server soluscn85xen-sb-toronto.accountservergroup.com at 2018-07-11 03:00 AM EDT ( Wednesday 11 2018 03:00 AM ) in order to perform maintenance . It will be completed within 120 minutes time. During this time sites hosted on this will be inaccessible.

Emergency database maintenance :: shared9.accountservergroup.com

Posted: 4:44 am EDT 07/04/18

Updated: 7:41 am EDT 07/04/18

Maintenance Start Time: 12:00 am EDT 07/04/18

Estimated duration: 4 hours

Status: Resolved

The server is undergoing an emergency MySQL database maintenance and some of the database driven sites may not be available due to issues with MySQL.

We apologize for the inconvenience and will continue providing updates here.

Update : This has been completed and all sites should be up and running fine.

Scheduled Maintenance :: soluscn85xen-sb-toronto.accountservergroup.com

Posted: 3:17 am EDT 07/04/18

Updated: 3:24 am EDT 07/04/18

Maintenance Start Time: 3:00 am EDT 07/07/18

Estimated duration: 2 hours

Status: Pending

HI,

We will be powering off the server soluscn85xen-sb-toronto.accountservergroup.com at 2018-07-07 03:00 AM EDT ( Saturday 07 2018 03:00 AM ) in order to perform maintenance . It will be completed within 120 minutes time. During this time sites hosted on this will be inaccessible.

r1,s1,s2,s3-bucharest.accountservergroup.com are down

Posted: 7:44 am EDT 06/28/18

Updated: 11:27 pm EDT 08/23/18

Issue Start Time: 7:36 am EDT 06/28/18

Estimated duration:

Status: Pending

r1-bucharest.accountservergroup.com s1-bucharest.accountservergroup.com s2-bucharest.accountservergroup.com s3-bucharest.accountservergroup.com

We are currently facing issues with the above servers which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Scheduled Maintenance :: shared87.accountservergroup.com

Posted: 8:30 am EDT 06/26/18

Updated: 2:02 pm EDT 06/26/18

Maintenance Start Time: 1:30 am EDT 06/28/18

Estimated duration: 1 hour

Status: Resolved

Hi,

We are scheduling a maintenance activity on shared87.accountservergroup.com at 1:30 AM EDT on 2018-06-28 . The services will be unavailable during the maintenance and the duration will be 1 hour.

shared74.accountservergroup.com

Posted: 2:42 am EDT 06/25/18

Updated: 3:12 am EDT 06/25/18

Maintenance Start Time: 2:42 am EDT 06/25/18

Estimated duration: 4 hours

Status: Resolved

Hi, We are experiencing an issue with shared74.accountservergroup.com. Our engineers are currently working on it. Appreciated your patience and thanks for understanding.

soluscn152xen-hd-brazil.accountservergroup.com

Posted: 6:15 am EDT 06/19/18

Updated: 8:21 am EDT 06/19/18

Maintenance Start Time: 6:14 am EDT 06/19/18

Estimated duration: 2 hours

Status: Resolved

We are currently doing an emergency maintenance on 'soluscn152xen-hd-brazil.accountservergroup.com' which may make all/most services on this server inaccessible either completely or sporadically.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Scheduled Maintenance on multiple site5 servers

Posted: 11:44 am EDT 06/13/18

Updated: 11:44 am EDT 06/13/18

Maintenance Start Time: 1:00 am EDT 06/14/18

Estimated duration: 2 months 3 weeks

Status: Pending

We will be rebooting the following servers for scheduled RAM upgrade between 12:00 - 04:00 CST on 06/June/2018.

r2-miami s8-toronto r4-toronto s2-lax s1-lax r2-lax r9-sydney.webserversystems.com r9-sydney s1-amsterdam.accountservergroup.com r1-amsterdam.webserversystems.com s3-dc.accountservergroup.com s4-dc.accountservergroup.com s2-atlanta r2-atlanta s6-toronto.accountservergroup.com r3-singapore. s3-singapore r1-toronto.siteshostedhere.com s2-toronto.bluefur.com s4-vancouver.accountservergroup.com s1-singapore r2-singapore s7-singapore r3-dc s2-seattle r5-vancouver.webserversystems.com s6-vancouver.accountservergroup.com s7-vancouver.accountservergroup.com s8-vancouver.accountservergroup.com s3-atlanta.accountservergroup.com s5-toronto.bluefur.com r3-toronto.siteshostedhere.com s6-nyc s3-nyc.accountservergroup.com

Scheduled Maintenance :: solusbackup6-sb-lax.accountsupportgroup.com

Posted: 7:46 am EDT 06/07/18

Updated: 5:20 am EDT 06/08/18

Maintenance Start Time: 5:00 am EDT 06/08/18

Estimated duration: 1 hour

Status: Canceled

The server solusbackup6-sb-lax.accountsupportgroup.com will be undergoing raid maintenance. While this is happening all services will be offline. We will let you know once the maintenance is complete.

Scheduled Reboot : soluscn138xen.accountservergroup.com

Posted: 6:47 am EDT 06/01/18

Updated: 2:19 am EDT 06/04/18

Maintenance Start Time: 2:00 am EDT 06/05/18

Estimated duration: 20 minutes

Status: Resolved

We will be rebooting the server soluscn138xen.accountservergroup.com on tomorrow. During this time, VMs under node will go down and access to the websites,emails,files,databases in the VMs will not be accessible. We apologize for this inconvenience.

Scheduled Maintenance : r1-atlanta.webserversystems.com

Posted: 10:01 am EDT 05/24/18

Updated: 7:38 am EDT 06/07/18

Maintenance Start Time: 12:00 am EDT 06/09/18

Estimated duration: 8 hours

Status: Pending

Hello everyone,

We will need to bring down r1-atlanta.webserversystems.com for 4 to 8 hours on June 9th 00:00AM EST through June 9th 8:00 EST

This will last anywhere from 4 to 8 hours.

Thank you for your patience.

Scheduled Maintenance Multiple Servers

Posted: 9:11 am EDT 05/24/18

Updated: 10:53 am EDT 05/25/18

Maintenance Start Time: 8:00 am EDT 05/25/18

Estimated duration: 2 hours 30 minutes

Status: Resolved

The following shared servers will be coming down for scheduled hardware maintenance between 08:00AM EST and 10:00AM EST on 05/25/2018

s9-amsterdam.weblimitsiz.com s2-amsterdam.accountservergroup.com r2-amsterdam.webserversystems.com r1-amsterdam.webserversystems.com s1-amsterdam.accountservergroup.com

The estimated time of completion is between 30 minutes and an hour, but each server will be coming down at a different time.

Thank you for your patience and understanding.

Emergency Maintenance : shared113.accountservergroup.com

Posted: 5:11 pm EDT 05/22/18

Updated: 8:14 pm EDT 05/22/18

Maintenance Start Time: 5:07 pm EDT 05/22/18

Estimated duration: 4 hours

Status: Resolved

We are currently doing an emergency maintenance on shared113.accountservergroup.com which may make services like Mysql on this server inaccessible either completely or sporadically.

We apologize for this inconvenience and we will continue providing updates as soon as possible.

r7-amsterdam.webserversystems.com

Posted: 8:04 pm EDT 05/16/18

Updated: 9:11 pm EDT 05/16/18

Maintenance Start Time: 8:04 pm EDT 05/16/18

Estimated duration: 2 hours

Status: Resolved

We are currently doing an emergency maintenance on r7-amsterdam.webserversystems.com which may make all/most services on this server inaccessible either completely or sporadically.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Billing Maintenance

Posted: 3:49 pm EDT 05/15/18

Updated: 11:36 am EDT 05/21/18

Maintenance Start Time: 4:00 pm EDT 05/15/18

Estimated duration: 2 hours

Status: Resolved

We will be performing maintenance on our billing system from 3PM-5PM CDT.

This maintenance may render the Customer Area (including invoices, support tickets, and shopping cart) inaccessible. We sincerely apologize for any inconvenience this may cause!

Update: The maintenance is complete. Thanks for your patience!

s1-sanjose Emergency maintenance.

Posted: 1:16 am EDT 05/15/18

Updated: 1:23 am EDT 05/15/18

Maintenance Start Time: 1:15 am EDT 05/15/18

Estimated duration: 2 hours

Status: Resolved

We are currently doing an emergency maintenance on s1-sanjose.accountservergroup.com which may make all/most services on this server inaccessible either completely or sporadically.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

r1-atlanta -- Scheduled Maintenance

Posted: 12:38 pm EDT 05/03/18

Updated: 3:58 am EDT 05/06/18

Maintenance Start Time: 8:00 pm EDT 05/05/18

Estimated duration: 4 hours

Status: Resolved

Hello, 

On 05/05/2018 we will be bringing the server r1-atlanta offline for a scheduled maintenance. During this time the server will 
be inaccessible. Once we do have further updated regarding this we will update this post accordingly.

r1-atlanta.webserversystems.com

Posted: 1:52 am EDT 04/25/18

Updated: 4:57 am EDT 04/25/18

Maintenance Start Time: 1:50 am EDT 04/25/18

Estimated duration: 1 hour

Status: Resolved

We are currently doing an emergency maintenance on r1-atlanta.webserversystems.com which may make all/most services on this server inaccessible either completely or sporadically.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Scheduled Reboot : soluscn114xen.accountservergroup.com

Posted: 5:33 am EDT 04/24/18

Updated: 5:37 am EDT 04/24/18

Maintenance Start Time: 1:00 am EDT 04/25/18

Estimated duration: 20 minutes

Status: Pending

We will be rebooting the server soluscn114xen.accountservergroup.com on tomorrow. During this time, VMs under node will go down and access to the websites,emails,files,databases in the VMs will not be accessible. We apologize for this inconvenience.

emeregency maintenance :: r1-atlanta.webserversystems.com

Posted: 9:42 pm EDT 04/23/18

Updated: 10:46 am EDT 04/24/18

Maintenance Start Time: 9:40 pm EDT 04/23/18

Estimated duration: 16 hours

Status: In Progress

We are currently doing an emergency maintenance on r1-atlanta.webserversystems.com which may make all/most services on this server inaccessible either completely or sporadically.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

s7-singapore.accountservergroup.com | Reboot

Posted: 11:21 am EDT 04/19/18

Updated: 11:33 am EDT 04/19/18

Maintenance Start Time: 11:18 am EDT 04/19/18

Estimated duration: 30 minutes

Status: Resolved

s7-singapore.accountservergroup.com need a reboot as RAM is upgraded

Emergency Maintenance:: reseller2.mysitehosted.com

Posted: 3:10 pm EDT 04/12/18

Updated: 3:27 pm EDT 04/12/18

Maintenance Start Time: 3:09 pm EDT 04/12/18

Estimated duration: 4 hours

Status: Resolved

We are bringing the server reseller2.mysitehosted.com down at this time in order to perform emergency maintenance . During this time sites hosted on this will be inaccessible. Once we have further updates we will update this post accordingly.

Emergency Maintenance :: uscentral455.accountservergroup.com

Posted: 3:29 am EDT 04/10/18

Updated: 3:29 am EDT 04/10/18

Maintenance Start Time: 12:00 am EDT 04/10/18

Estimated duration:

Status: In Progress

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Scheduled Maintenance :: soluscn235xen-sb-atlanta.accountservergroup.com ::soluscn195xen.accountservergroup.com ::soluscn139xen-sb-lax.accountservergroup.com

Posted: 9:10 am EDT 04/06/18

Updated: 9:10 am EDT 04/06/18

Maintenance Start Time: 1:00 am EDT 04/07/18

Estimated duration: 2 hours

Status: Pending

We are bringing the server down at this time in order to perform memory upgrade . During this time sites hosted on this will be inaccessible. Once we have further updates we will update this post accordingly.

Emergency Maintenance ::s7-singapore.accountservergroup.com

Posted: 4:34 am EDT 04/04/18

Updated: 5:05 pm EDT 04/04/18

Maintenance Start Time: 4:34 am EDT 04/04/18

Estimated duration: 2 hours

Status: Resolved

Hello,

We are bringing the following server down at this time in order to perform emergency maintenance. During this time sites hosted on this will be inaccessible. Once we have further updates we will update this post accordingly. "s7-singapore.accountservergroup.com"

Scheduled Maintenance :: soluscn171xen.accountservergroup.com

Posted: 1:27 am EDT 03/22/18

Updated: 1:27 am EDT 03/22/18

Maintenance Start Time: 1:00 am EDT 03/23/18

Estimated duration: 1 hour

Status: Pending

We are bringing the server down at this time in order to perform raid maintenance. During this time sites hosted on this will be inaccessible. Once we have further updates we will update this post accordingly.

??

Scheduled reboot: soluscn171xen.accountservergroup.com

Posted: 9:14 am EDT 03/20/18

Updated: 3:47 am EDT 03/21/18

Maintenance Start Time: 1:00 am EDT 03/21/18

Estimated duration: 20 minutes

Status: Resolved

We will need to reboot soluscn171xen.accountservergroup.com at 1:00 EST to check the drive issue in this server. During this work, all sites and services will be unavailable.

Unable to Load Sites on shared38 and shared68

Posted: 7:13 pm EDT 03/19/18

Updated: 6:52 pm EDT 03/20/18

Maintenance Start Time: 12:00 am EDT 03/19/18

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

All services are accessible now

s7-london.accountservergroup.com

Posted: 9:52 am EDT 03/16/18

Updated: 10:02 am EDT 03/16/18

Disruption Start Time: 12:00 am EDT 03/16/18

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This has been resolved. All the services are up and running fine. Thank you for the patience and cooperation.

s9-singapore.accountservergroup.com

Posted: 1:41 pm EST 03/07/18

Updated: 1:50 pm EST 03/07/18

Maintenance Start Time: 12:00 am EST 03/07/18

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.