Emergency maintenance: uscentral303.accountservergroup.com

Posted: 6:36 pm EDT 05/14/19

Updated: 2:53 am EDT 05/15/19

Maintenance Start Time: 6:34 pm EDT 05/14/19

Estimated duration: 2 hours

Status: Resolved

Hello,

We are performing an emergency hardware maintenance on uscentral303.accountservergroup.com. The services will be unavailable during the maintenance, as the servers will go down for some time until the completion.

This has been complete and the services are backup.

Scheduled maintenance | uscentral303.accountservergroup.com

Posted: 2:04 am EDT 05/14/19

Updated: 2:53 am EDT 05/15/19

Maintenance Start Time: 2:00 am EDT 05/15/19

Estimated duration: 2 hours

Status: Resolved

Hi,

We will be performing scheduled FSCK on this server on 15 May 2019 at 2:00 AM EDT, as we are taking this server down to do FSCK, customers will not get any services from the server.

Sorry for the inconvenient cause to you. we will update the status here as soon as it's completed.

Thank you.

Scheduled maintenance | uscentral303.accountservergroup.com

Posted: 10:34 am EDT 05/08/19

Updated: 1:45 am EDT 05/14/19

Maintenance Start Time: 1:30 am EDT 05/13/19

Estimated duration: 4 hours

Status: Resolved

Hello,

We are performing an emergency maintenance on uscentral303.accountservergroup.com . The services will be unavailable during the maintenance, as the servers will go down for some time until the completion.

Scheduled InnoDB recovery: shared63.accountservergroup.com

Posted: 6:53 pm EDT 05/07/19

Updated: 6:53 pm EDT 05/07/19

Maintenance Start Time: 10:00 pm EDT 05/09/19

Estimated duration: 4 hours

Status: Pending

Greetings,

We will be performing MySQL InnoDB recovery on shared63.accountservergroup.com on Thursday starts at 22:00 EDT. During this time MySQL service will not be available. The expected downtime of MySQL will be 4 hours.

We will keep update the status of the process. Thank you for your patience and cooperation.

Scheduled InnoDB recovery: shared9.accountservergroup.com

Posted: 6:48 pm EDT 05/07/19

Updated: 6:48 pm EDT 05/07/19

Maintenance Start Time: 10:00 pm EDT 05/08/19

Estimated duration: 4 hours

Status: Pending

Greetings,

We will be performing MySQL InnoDB recovery on shared9.accountservergroup.com tomorrow starts at 22:00 EDT. During this time MySQL service will not be available. The expected downtime of MySQL will be 4 hours.

We will keep update the status of the process. Thank you for your patience and cooperation.

Emergency maintenance : r2-atlanta.webserversystems.com and s2-atlanta.accountservergroup.com

Posted: 9:04 am EDT 04/28/19

Updated: 9:04 am EDT 04/28/19

Maintenance Start Time: 9:00 am EDT 04/28/19

Estimated duration: 2 hours

Status: In Progress

Hello,

We are performing an emergency hardware maintenance on one of the host nodes and the servers r2-atlanta.webserversystems.com and s2-atlanta.accountservergroup.com will be down. The services will be unavailable during the maintenance, as the servers will go down for some time until the completion.

s11-amsterdam.accountservergroup.com

Posted: 8:45 pm EDT 04/19/19

Updated: 8:45 pm EDT 04/19/19

Maintenance Start Time: 8:43 pm EDT 04/19/19

Estimated duration: 6 hours

Status: In Progress

s11-amsterdam.accountservergroup.com

We are currently experiencing a DDOS attack targeting to IP address 46.16.186.66, which has been put under ddos protection. You may experience slowness in the service. All domains 'except those which is pointed to 46.16.186.66', will be working fine.

We are keeping this alert open and continue monitoring the server to ensure stability.??Thank you for your patience and cooperation.

soluscn54xen-wa-nyc.accountservergroup.com : Scheduled Drive Swap

Posted: 8:34 am EDT 04/17/19

Updated: 8:34 am EDT 04/17/19

Maintenance Start Time: 3:30 am EDT 04/19/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down soluscn54xen on Friday 19th @03:30 AM EDT for a drive swap(02.30 AM CST 19th April 2019 ).

Following guest VM will be down during maintenance period

'finkelstein.accountservergroup.com' 'dsbushar.accountservergroup.com' 's1-nyc.accountservergroup.com' 'innate-design.webserversystems.com' 'sjgas.webserversystems.com' 'idea180.accountservergroup.com' 'firebugg.webserversystems.com' 'bitforms.accountservergroup.com'

This will not take long, but could be performed at any time during the maintenance window given.

Emergency reboot : s3-seattle.accountservergroup.com

Posted: 1:18 am EDT 04/15/19

Updated: 6:07 am EDT 04/15/19

Maintenance Start Time: 5:00 am EDT 04/15/19

Estimated duration: 30 minutes

Status: Resolved

Hi,

We will be rebooting this server at 5:00AM EDT.

During this period all the servers on this server will not be available.

soluscn55xen-wa-amst.accountservergroup.com Scheduled Hardware maintenance

Posted: 8:26 am EDT 04/14/19

Updated: 8:26 am EDT 04/14/19

Maintenance Start Time: 1:00 am EDT 04/17/19

Estimated duration: 2 hours

Status: Pending

Hello everyone,

We will be bringing down soluscn55xen on Wednesday 17th @02:00 AM EDT for a drive swap(01.00 AM CST 17th April 2019 ).

Following guest VM will be down during maintenance period

mra-nl.accountservergroup.com s1-amsterdam.accountservergroup.com r1-amsterdam.webserversystems.com dentalspaces.accountservergroup.com xboxlivesklep.accountservergroup.com

This will not take long, but could be performed at any time during the maintenance window given.

s1-nyc.accountservergroup.com Offline Maint

Posted: 5:43 pm EDT 04/12/19

Updated: 5:51 pm EDT 04/12/19

Maintenance Start Time: 10:45 am EDT 04/12/19

Estimated duration: 2 hours

Status: Pending

Reason for maintenance: Offline raid maintenance This involves disruption of services. Will update once the services are back again

Scheduled Server Moves

Posted: 10:29 am EDT 04/12/19

Updated: 2:42 pm EDT 04/16/19

Maintenance Start Time: 1:00 am EDT 04/16/19

Estimated duration: 1 hour

Status: Pending

The following nodes will be coming down for brief hardware maintenance. The DC simply needs to move the server's physical location:

SOLUSCN273XEN r1-nyc.webserversystems.com + customer VPS's

SOLUSCN186XEN s5-nyc.accountservergroup.com + customer VPS's

SOLUSCN54XEN s1-nyc.accountservergroup.com + customer VPS's

SOLUSCN263XEN-WA-NY s7-nyc.accountservergroup.com + customer VPS's

SOLUS308XEN-WA-NYC r4-nyc.webserversystems.com + customer VPS's

It should take no longer than 10 minutes per server.

shared6/shared5 :: Scheduled maintenance

Posted: 12:06 am EDT 04/11/19

Updated: 12:06 am EDT 04/11/19

Maintenance Start Time: 11:00 pm EDT 04/12/19

Estimated duration: 1 hour

Status: Pending

Greetings,

The server's shared6.accountservergroup.com and shared5.accountservergroup.com will be down for scheduled hardware maintenance @ 12/Apr/19 11:00 PM . The expected downtime is 1 hour .. While these servers are being powered Off , sites or any other service will not be accessible during the time.

Reboot lakers.webserversystems.com

Posted: 5:16 am EDT 04/08/19

Updated: 5:16 am EDT 04/08/19

Maintenance Start Time: 5:00 am EDT 04/09/19

Estimated duration: 1 hour

Status: Pending

Greetings,

We will be taking the server offline for a scheduled maintenance on 2019-04-09 at 05:00 AM EDT.

Thanks for your understanding.

Reboot texas

Posted: 1:02 am EDT 04/06/19

Updated: 1:16 am EDT 04/06/19

Maintenance Start Time: 1:01 am EDT 04/06/19

Estimated duration: 1 hour

Status: Resolved

Hello, 

At this time we are taking texas offline for scheduled maintenance. 
While this is offline sites on this server will be inaccessible.

s1-nyc.accountservergroup.com | RAID Hardware Maintenance

Posted: 6:30 pm EDT 04/05/19

Updated: 6:30 pm EDT 04/05/19

Maintenance Start Time: 10:00 pm EDT 04/05/19

Estimated duration: 1 hour

Status: Pending

Hello,

We are performing a scheduled maintenance on s1-nyc.accountservergroup.com . The services will be unavailable during the maintenance, as the server will go down for some time until the completion.

Reboot Multiple Amsterdam Servers

Posted: 3:06 pm EDT 04/05/19

Updated: 10:09 am EDT 04/07/19

Maintenance Start Time: 3:00 pm EDT 04/06/19

Estimated duration: 2 hours

Status: Resolved

Hello, 

We will be shutting the following servers down to perform a scheduled reboot. 

bs1-amsterdam
bs2-amsterdam
r8-amsterdam
s11-amsterdam

While these servers are being rebooted sites on them will not be accessible.

Reboot Multiple London Servers

Posted: 1:28 pm EDT 04/05/19

Updated: 10:09 am EDT 04/07/19

Maintenance Start Time: 5:00 pm EDT 04/06/19

Estimated duration: 5 hours

Status: Resolved

Hello, 

We will be shutting the following servers down to perform a scheduled reboot. 

s7-london
s8-london
s9-london
s11-london
s10-london
r8-london
r9-london
r6-london
r7-london

While these servers are being rebooted sites on them will not be accessible.

Reboot Multiple Servers

Posted: 1:23 pm EDT 04/05/19

Updated: 10:23 am EDT 04/08/19

Maintenance Start Time: 3:00 am EDT 04/09/19

Estimated duration: 2 hours

Status: Pending

Hello, 

We will be taking the following servers offline to perform reboots. 

s3-seattle
s9-toronto

While these servers are being rebooted sites on them will not be accessible.

texas.bluefur.com : emergency maint

Posted: 3:07 am EDT 04/05/19

Updated: 4:10 am EDT 04/05/19

Maintenance Start Time: 2:00 am EDT 04/05/19

Estimated duration:

Status: Resolved

Services will be down for a short time. We will update you once it it gets resolved.

Scheduled reboot : s9-singapore and s2-hongkong

Posted: 8:25 pm EDT 04/04/19

Updated: 10:00 am EDT 04/05/19

Issue Start Time: 9:00 am EDT 04/05/19

Estimated duration: 1 hour

Status: Resolved

Hi,

We will be taking down below two server to update newly installed kernel.

s9-singapore s2-hongkong

During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

File-System Maintenance :: bs1-singapore

Posted: 1:46 pm EDT 04/04/19

Updated: 12:36 pm EDT 04/05/19

Maintenance Start Time: 9:00 am EDT 04/05/19

Estimated duration:

Status: Resolved

Hello,

We will be bring /home partitions offline one at a time for scheduled FSCK's. While a /home partition is offline customers hosted on it will not be able to access their sites.

Emergency Filesystem Maintenance

Posted: 11:52 am EDT 04/04/19

Updated: 1:37 pm EDT 04/04/19

Maintenance Start Time: 11:51 am EDT 04/04/19

Estimated duration: 4 hours

Status: Resolved

Hello, 

At this time we are having to bring services on bs1-singapore offline for emergency filesystem maintenance. 
During this maintenance some users may not be able to access their sites.

Reboot bs1-singapore

Posted: 2:07 pm EDT 04/03/19

Updated: 11:50 am EDT 04/04/19

Maintenance Start Time: 9:00 am EDT 04/04/19

Estimated duration: 2 hours

Status: Resolved

Hello, 

Tomorrow at approximately 09:00 EDT we will be bringing the server bs1-singapore offline for a scheduled reboot. 
During this time sites on this server will be inaccessible.

Multiple Shared Serve Reboots

Posted: 9:03 am EDT 04/02/19

Updated: 12:56 pm EDT 04/03/19

Maintenance Start Time: 1:00 am EDT 04/04/19

Estimated duration: 5 hours

Status: Pending

Hello, 

We will be taking the following servers offline tonight for scheduled reboots. When each server is rebooted sites hosted on it will not be accessible. 

texas
r4-toronto
r7-vancouver
s2-nyc
s2-paris
s2-phoenix
s2-seattle
s3-atlanta
s3-lax
s3-miami
s3-montreal
s3-nyc
s4-lax
s4-miami
s4-montreal
s4-nyc
s4-vancouver
s5-lax
s5-miami
s5-montreal
s5-nyc
s5-sydney
s5-vancouver
s6-lax
s6-montreal
s6-nyc
s6-sydney
s6-vancouver
s7-nyc
s7-sydney
s7-vancouver
s8-vancouver
s9-vancouver
seahawk
supersonic

Multiple Shared Serve Reboots

Posted: 9:02 am EDT 04/02/19

Updated: 9:02 am EDT 04/02/19

Maintenance Start Time: 1:00 am EDT 04/03/19

Estimated duration: 5 hours

Status: Pending

Hello, 

We will be taking the following servers offline tonight for scheduled reboots. When each server is rebooted sites hosted on it will not be accessible. 
cn
cs1-amsterdam
r1-paris
r1-phoenix
r2-atlanta
r2-lax
r2-miami
r2-montreal
r2-nyc
r2-phoenix
r3-miami
r3-montreal
r3-nyc
r4-montreal
r4-nyc
r4-vancouver
r5-vancouver
r6-sydney
r6-vancouver
r7-sydney
r8-sydney
s10-sydney
s1-atlanta
s1-lax
s1-miami
s1-montreal
s1-nyc
s1-paris
s1-phoenix
s2-atlanta
s2-lax
s2-miami
s2-montreal

Emergency maintenance :: uscentral444 // rcentral509 // crcentral100

Posted: 2:40 am EDT 04/02/19

Updated: 4:18 am EDT 04/02/19

Maintenance Start Time: 2:39 am EDT 04/02/19

Estimated duration: 1 hour

Status: Resolved

Hello,

We are performing an emergency file system maintenance on following servers . The services will be unavailable during the maintenance, as the server will go down for some time until the completion.

uscentral444.accountservergroup.com // rcentral509.webserversystems.com // crcentral100.webserversystems.com

We apologies for any inconvenience.

uscentral303

Posted: 11:53 pm EDT 04/01/19

Updated: 4:18 am EDT 04/02/19

Maintenance Start Time: 11:52 pm EDT 04/01/19

Estimated duration: 2 hours

Status: Resolved

Hello,

We are performing an emergency file system maintenance on uscentral303.accountservergroup.com. The services will be unavailable during the maintenance, as the server will go down for some time until the completion.

We apologies for any inconvenience.

Multiple Shared Serve Reboots

Posted: 2:24 pm EDT 04/01/19

Updated: 9:01 am EDT 04/02/19

Maintenance Start Time: 1:00 am EDT 04/02/19

Estimated duration: 5 hours

Status: Resolved

Hello, 

We will be taking the following servers offline tonight for scheduled reboots. When each server is rebooted sites hosted on it will not be accessible. 

casaloma
clippers
lakers
r10-sydney
r11-sydney
r1-atlanta
r1-lax
r1-miami
r1-montreal
r1-nyc

Emergency Maintenance dal1.hvm207.asmallorange.com

Posted: 12:18 pm EDT 03/27/19

Updated: 12:18 pm EDT 03/27/19

Maintenance Start Time: 12:17 pm EDT 03/27/19

Estimated duration: 6 hours

Status: In Progress

Greetings,

We are performing an emergency maintenance on dal1.hvm207.asmallorange.com server.. VMs under this node are down atm.

We will inform here once all the VMs back online. So, Please follow this post for any further updates.

Thanks for your understanding.

dal1.hvm207.asmallorange.com

Posted: 10:32 am EDT 03/24/19

Updated: 12:15 pm EDT 03/24/19

Maintenance Start Time: 10:31 am EDT 03/24/19

Estimated duration: 4 hours

Status: Resolved

Greetings,

We are performing an emergency maintenance on dal1.hvm207.asmallorange.com server.. VMs under this node are down atm.

We will inform here once all the VMs back online. So, Please follow this post for any further updates.

Thanks for your understanding.

Scheduled maintenance : s1-nyc

Posted: 10:58 pm EDT 03/20/19

Updated: 11:07 pm EDT 03/20/19

Maintenance Start Time: 10:00 pm EDT 03/22/19

Estimated duration: 3 hours

Status: Pending

Greetings,

The server s1-nyc.accountservergroup.com will be down for a scheduled maintenance on Friday March 22nd Time: 9PM CDT. Though the maintenance window is 3 hours, the actual expected down time is 30 minutes to 45 minutes .

Thanks for your understanding.

Emergency maintenance on shared112.accountservergroup.com

Posted: 6:37 am EDT 03/14/19

Updated: 6:37 am EDT 03/14/19

Maintenance Start Time: 6:36 am EDT 03/14/19

Estimated duration: 1 hour

Status: Pending

Greetings,

We are doing an emergency file system check on shared112.accountservergroup.com. The services are expected to be restored in 1 hour.

Thanks for your understanding.

Billing Maintenance

Posted: 3:54 pm EST 03/07/19

Updated: 3:54 pm EST 03/07/19

Maintenance Start Time: 4:00 pm EST 03/07/19

Estimated duration: 2 hours

Status: In Progress

We will be conducting routine maintenance of our billing system. During this maintenance window, the billing area may be unavailable. If you have any questions or concerns, do not hesitate to reach out to our Live Support team.

Thank you for your patience while we improve your billing experience!

Scheduled Maintenance on s1-nyc.accountservergroup.com

Posted: 9:56 pm EST 03/06/19

Updated: 10:05 pm EST 03/06/19

Maintenance Start Time: 10:45 pm EST 03/07/19

Estimated duration: 2 hours

Status: Pending

Hello everyone,

We will be bringing down s1-nyc.accountservergroup.com on March 7th @09:45 PM CST (10:45 PM EST) for a scheduled maintenance . The services will be unavailable during the maintenance, as the server will go down for some time until the completion. We apologies for any inconvenience.

service disruption:: s1-lax.accountservergroup.com

Posted: 2:54 am EST 03/06/19

Updated: 4:44 am EST 03/06/19

Maintenance Start Time: 12:00 am EST 03/06/19

Estimated duration:

Status: Resolved

Hello,

We are performing emergency maintenance on s1-lax.accountservergroup.com . The service will be unavailable during the maintenance .

We apologize for any inconvenience. Thank you for your patience!

service disruption:: soluscn75xen-sb-lax.accountservergroup.com/ lakers.webserversystems.com

Posted: 1:11 pm EST 03/01/19

Updated: 10:15 pm EST 03/07/19

Disruption Start Time: 12:52 pm EST 03/01/19

Estimated duration: 1 day

Status: Resolved

Hello,

We are performing emergency maintenance on  soluscn75xen-sb-lax.accountservergroup.com. The service will be unavailable during the maintenance .

lakers.webserversystems.com is shared server inside this node

We apologize for any inconvenience. Thank you for your patience!

Scheduled Maintenance on soluscn54xen-wa-nyc.accountservergroup.com

Posted: 9:56 pm EST 02/27/19

Updated: 9:56 pm EST 02/27/19

Maintenance Start Time: 11:00 pm EST 02/28/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down soluscn54xen-wa-nyc.accountservergroup.com on Feb 28th @10 PM CST (11 PM EST) for Drive Swap. The services will be unavailable during the maintenance, as the server will go down for few minutes. We apologies for any inconvenience.

Guests machines under it :

finkelstein.accountservergroup.com

dsbushar.accountservergroup.com

s1-nyc.accountservergroup.com

innate-design.webserversystems.com

sjgas.webserversystems.com

idea180.accountservergroup.com

firebugg.webserversystems.com

bitforms.accountservergroup.com

Sorry for the inconvenience caused.

Scheduled Maintenance on casaloma.accountservergroup.com

Posted: 2:29 am EST 02/20/19

Updated: 2:29 am EST 02/20/19

Maintenance Start Time: 2:30 am EST 02/21/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down casaloma.accountservergroup.com on Feb 21st @01:30 AM CST (02:30 AM EST) for RAM Upgrade. The services will be unavailable during the maintenance, as the server will go down for few minutes. We apologies for any inconvenience.

Scheduled Maintenance on soluscn94xen-wa-amsterdam.accountservergroup.com

Posted: 2:26 am EST 02/20/19

Updated: 1:32 am EST 02/21/19

Maintenance Start Time: 3:00 am EST 02/21/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down soluscn94xen-wa-amsterdam.accountservergroup.com on Feb 21st @02:00 AM CDT (03:00 AM EST) for Drive Swap. The services will be unavailable during the maintenance, as the server will go down for few minutes. We apologies for any inconvenience.

Guests machines under it :

'bripixvault2.webserversystems.com'

'greatwinecapitals.accountservergroup.com'

'wkd1conz.webserversystems.com'

'bansheeworx.accountservergroup.com'

's9-amsterdam.weblimitsiz.com'

'favthemes.accountservergroup.com'

Sorry for the inconvenience caused.

??

r5-vancouver / s6-vancouver

Posted: 10:16 pm EST 02/18/19

Updated: 11:13 pm EST 02/18/19

Maintenance Start Time: 10:13 pm EST 02/18/19

Estimated duration: 1 hour

Status: Resolved

Hello,

We are performing an emergency maintenance on the main node. The services will be unavailable during this time for the following servers

s6-vancouver.accountservergroup.com r5-vancouver.accountservergroup.com

We apologize for any inconvenience and will keep you posted

Scheduled Maintenance on soluscn54xen-wa-nyc.accountservergroup.com

Posted: 2:43 am EST 02/17/19

Updated: 11:44 pm EST 02/17/19

Maintenance Start Time: 1:30 am EST 02/20/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down soluscn54xen-wa-nyc.accountservergroup.com on Feb 20th @12:30 AM CST (01:30 AM EST) for Drive Swap. The services will be unavailable during the maintenance, as the server will go down for few minutes. We apologies for any inconvenience.

Guests machines under it :

finkelstein.accountservergroup.com

dsbushar.accountservergroup.com

s1-nyc.accountservergroup.com

innate-design.webserversystems.com

sjgas.webserversystems.com

idea180.accountservergroup.com

firebugg.webserversystems.com

bitforms.accountservergroup.com

Sorry for the inconvenience caused.

Scheduled Maintenance on soluscn94xen-wa-amsterdam.accountservergroup.com

Posted: 3:59 am EST 02/13/19

Updated: 3:59 am EST 02/13/19

Maintenance Start Time: 2:00 am EST 02/14/19

Estimated duration: 1 hour

Status: Pending

Hello,

Hello everyone, We will be bringing down soluscn94xen-wa-amsterdam.accountservergroup.com on Feb 14th @01:00 AM CST for Drive Swap. The services will be unavailable during the maintenance, as the server will go down for few minutes. We apologies for any inconvenience.

Guests machines under it :

bripixvault2.webserversystems.com' greatwinecapitals.accountservergroup.com' wkd1conz.webserversystems.com' bansheeworx.accountservergroup.com' s9-amsterdam.weblimitsiz.com' favthemes.accountservergroup.com'

Maintanence on soluscn149xen-wa-nyc.accountservergroup.com

Posted: 8:43 am EST 02/09/19

Updated: 8:43 am EST 02/09/19

Maintenance Start Time: 11:59 pm EST 02/10/19

Estimated duration: 1 hour

Status: Pending

Hello,

Hello everyone, We will be bringing down soluscn149xen-wa-nyc.accountservergroup.com on Feb 10th @11:00 PM CST for Drive Swap. The services will be unavailable during the maintenance, as the server will go down for few minutes. We apologies for any inconvenience.

Server's under it is

sei.webserversystems.com' yenkrom.accountservergroup.com' tranceengineering.accountservergroup.com' s4-nyc.accountservergroup.com' hologiced.accountservergroup.com' mainstreet.accountservergroup.com' 'petprotect.webserversystems.com' b29.accountservergroup.com' r3-nyc.webserversystems.com' emaniocr.webserversystems.com' fuzehubserver.webserversystems.com' emt036.accountservergroup.com'

Maintanence on soluscn94xen-wa-amsterdam.accountservergroup.com

Posted: 8:36 am EST 02/09/19

Updated: 8:36 am EST 02/09/19

Maintenance Start Time: 2:00 am EST 02/11/19

Estimated duration: 1 hour

Status: Pending

Hello,

Hello everyone, We will be bringing down soluscn94xen-wa-amsterdam.accountservergroup.com on Feb 11th @01:00 AM CST for Drive Swap. The services will be unavailable during the maintenance, as the server will go down for few minutes. We apologies for any inconvenience.

Server's inside it is

bripixvault2.webserversystems.com' greatwinecapitals.accountservergroup.com' wkd1conz.webserversystems.com' bansheeworx.accountservergroup.com' s9-amsterdam.weblimitsiz.com' favthemes.accountservergroup.com'

Scheduled Maintenance on soluscn332xen-sb-lax.accountservergroup.com

Posted: 7:27 am EST 02/08/19

Updated: 7:27 am EST 02/08/19

Maintenance Start Time: 6:00 am EST 02/11/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down soluscn332xen-sb-lax.accountservergroup.com on Feb 11th @05:00 AM CST (06:00 AM EST) for Drive Swap. The services will be unavailable during the maintenance, as the server will go down for few minutes.

We apologies for any inconvenience.

Maintenance on soluscn336xen-sb-lax.accountservergroup.com

Posted: 7:04 am EST 02/08/19

Updated: 7:04 am EST 02/08/19

Maintenance Start Time: 5:00 am EST 02/11/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down soluscn336xen-sb-lax.accountservergroup.com on Feb 11th @04:00 AM CST (05:00 AM EST) for Drive Swap. The services will be unavailable during the maintenance, as the server will go down for few minutes.

We apologies for any inconvenience.

s6-nyc.accountservergroup.com || Network service disruption

Posted: 3:55 pm EST 02/07/19

Updated: 3:36 pm EST 02/08/19

Issue Start Time: 3:35 pm EST 02/08/19

Estimated duration: 4 hours

Status: In Progress

Hello there,

We are currently experiencing an issue with the network service on this server and are currently working on this/

We will continue to provide updates as they become available. Thank you for your patience.

Maintenance on soluscn80xen-sb-miami Jan 30th 11 PM CST

Posted: 2:30 pm EST 01/29/19

Updated: 2:30 pm EST 01/29/19

Maintenance Start Time: 11:59 pm EST 01/30/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down soluscn80xen on January 30th @11:00PM CST for a drive swap.

This will not take long, but could be performed at any time during the maintenance window given.

Mail-Gateway routing issues - Shared

Posted: 2:44 pm EST 01/22/19

Updated: 4:07 pm EST 01/22/19

Issue Start Time: 2:43 pm EST 01/22/19

Estimated duration:

Status: Resolved

We have identified relay and routing issues in the mail gateways and are actively engaged to resolve the situation.

We appreciate your patience and will be updating this as soon as more information is available

Ticket Helpdesk Scheduled Maintenance

Posted: 8:10 pm EST 01/21/19

Updated: 9:10 pm EST 01/21/19

Maintenance Start Time: 8:00 pm EST 01/21/19

Estimated duration: 2 hours

Status: Resolved

We are conducting maintenance on our ticket helpdesk to improve your support experience. This maintenance may cause a temporary delay in ticket replies. We sincerely appreciate your patience during this time!

If you have any questions or concerns, our Live Chat support team is happy to assist you.

Update: Maintenance has been completed. Thanks for your patience!

s9-singapore.accountservergroup.com Emergency Maintenance ....!!!

Posted: 4:15 pm EST 01/02/19

Updated: 4:32 pm EST 01/02/19

Maintenance Start Time: 4:14 pm EST 01/02/19

Estimated duration: 4 hours

Status: Resolved

Hello,

We are performing emergency maintenance on s9-singapore.accountservergroup.com. The server will be unavailable during the maintenance .

We apologize for any inconvenience. Thank you for your patience!

Emergency Maintenance : ns1/ns2.site5.com

Posted: 6:55 pm EST 12/24/18

Updated: 2:46 pm EST 01/22/19

Issue Start Time: 9:53 am EST 12/27/18

Estimated duration:

Status: Resolved

Hello,

We have become aware of the DNS issues affecting customers utilizing the nameservers of ns1.site5.com and ns2.site5.com. These issues have resulted in a number of domains failing to resolve DNS.

We understand how serious this issue and are still working on the complete remedy. Our System Operations teams have identified the issue with DNS cluster and working to implement a patch that will resolve this issue.

We apologize for any inconvenience. Thank you for your patience!

packet loss from few locations

Posted: 10:57 pm EST 12/19/18

Updated: 11:39 pm EST 12/19/18

Disruption Start Time: 10:57 pm EST 12/19/18

Estimated duration: 2 hours

Status: Resolved

Hi,

We are getting packet-loss on some servers from few locations ..

Network team is already working on this. This issue will be sorted soon.

Sorry for the inconvenience caused to you. We will keep update the status here.

Thank you.

uswest60 : Scheduled RAM Swap

Posted: 9:25 pm EST 12/05/18

Updated: 9:25 pm EST 12/05/18

Maintenance Start Time: 4:00 am EST 12/07/18

Estimated duration: 3 hours

Status: Pending

Greetings,

We must take uswest60 temporarily offline for a scheduled RAM swap. All sites and services will be down while work is in progress.

Scheduled Maintenance : xi3-dallas.accountsupportgroup.com : Reboot

Posted: 6:07 am EST 12/03/18

Updated: 11:56 pm EST 12/03/18

Maintenance Start Time: 2:00 am EST 12/04/18

Estimated duration: 1 hour

Status: Canceled

Hi,

We are going to reboot this server tomorrow by 2:00AM EDT. During the maintenance you will face issues in editing DNS.

We apologize for any inconvenience. Thank you for your patience!

Network Packetloss : Site5

Posted: 3:53 pm EST 12/01/18

Updated: 6:06 am EST 12/03/18

Issue Start Time: 3:51 pm EST 12/01/18

Estimated duration: 2 hours

Status: Resolved

Hi,

We are getting high packetloss on below servers.

shared22.accountservergroup.com

shared23.accountservergroup.com

reseller2.webserversystems.com

reseller3.webserversystems.com

Network team is already working on this. This issue will be sorted soon.

Sorry for the inconvenience caused to you. We will keep update the status here.

Thank you.

Scheduled maintenance : s2-hongkong.accountservergroup.com : FSCK

Posted: 1:03 am EST 11/26/18

Updated: 2:31 am EST 11/27/18

Maintenance Start Time: 3:00 am EST 11/28/18

Estimated duration: 2 hours

Status: Pending

We are going to perform FSCK on one of the partitions on the server. During the time, there will not be much effect for few customers.

Sorry for the inconvenience caused to you and thanks for co-operating with us.

Emergency maintenance : s2-hongkong.accountservergroup.com : FSCK

Posted: 11:22 pm EST 11/25/18

Updated: 12:49 am EST 11/26/18

Issue Start Time: 11:20 pm EST 11/25/18

Estimated duration: 2 hours

Status: Resolved

FSCK is on going at this moment. During this period server is down, so none of the services will work.

Sorry for the inconvenience caused to you. We will update the status here.

Emergency maint on shared5.accountservergroup.com

Posted: 3:39 am EST 11/23/18

Updated: 3:41 am EST 11/23/18

Maintenance Start Time: 3:37 am EST 11/23/18

Estimated duration: 2 hours

Status: Pending

Emergency maint on shared5.accountservergroup.com

We are performing an emergency maint on the box. During the maint, services will be down. Sorry for any trouble caused. We will inform once the services will be back. Please follow this post for any further updates.

Emergency maintenance on multiple server

Posted: 9:29 pm EST 11/15/18

Updated: 11:23 pm EST 11/15/18

Maintenance Start Time: 9:27 pm EST 11/15/18

Estimated duration: 3 hours

Status: Resolved

Hello,

We are performing emergency hardware maintenance on this server. The service will be unavailable during the maintenance .

We apologize for any inconvenience. Thank you for your patience!

Host nodes/Servers under maintenance :: s6-sydney.accountservergroup.com s5-sydney.accountservergroup.com s8-sydney.accountservergroup.com r8-sydney.webserversystems.com r7-sydney.webserversystems.com r9-sydney.webserversystems.com s7-sydney.accountservergroup.com s9-sydney.accountservergroup.com r10-sydney.webserversystems.com

Scheduled Maintenance : s5-nyc.accountservergroup.com

Posted: 2:46 am EST 11/14/18

Updated: 3:00 am EST 11/14/18

Maintenance Start Time: 1:30 am EST 11/15/18

Estimated duration: 30 minutes

Status: Canceled

Hello ,,

We will be performing a scheduled reboot on s5-nyc.accountservergroup.com at 15/Nov/18 01:30 AM as part of RAM upgrade. It will not take no longer than 30 minutes time ..

Emergency Maintenance:: Multiple Servers

Posted: 3:01 am EST 11/06/18

Updated: 5:53 am EST 11/06/18

Maintenance Start Time: 3:00 am EST 11/06/18

Estimated duration: 4 hours

Status: Resolved

Hello,

We will be rebooting the following servers to perform system updates. While the servers are offline they will be inaccessible and sites will not load

Maintenance start time: 2AM CDT 11/06/2018 Maintenance end time: 6AM CDT 11/06/2018

cr1-amsterdam.webserversystems.com cr2-amsterdam.webserversystems.com r1-amsterdam.webserversystems.com r2-amsterdam.webserversystems.com r3-amsterdam.webserversystems.com r4-amsterdam.webserversystems.com r5-amsterdam.webserversystems.com r7-amsterdam.webserversystems.com s10-amsterdam.weblimitsiz.com s1-amsterdam.accountservergroup.com s2-amsterdam.accountservergroup.com s3-amsterdam.accountservergroup.com s4-amsterdam.accountservergroup.com s5-amsterdam.accountservergroup.com s6-amsterdam.weblimitsiz.com s7-amsterdam.accountservergroup.com s8-amsterdam.weblimitsiz.com s9-amsterdam.weblimitsiz.com

r1-singapore.webserversystems.com r2-singapore.webserversystems.com r3-singapore.webserversystems.com r4-singapore.webserversystems.com r5-singapore.webserversystems.com r6-singapore.webserversystems.com r7-singapore.webserversystems.com s1-singapore.accountservergroup.com s2-singapore.accountservergroup.com s3-singapore.accountservergroup.com s4-singapore.accountservergroup.com s5-singapore.accountservergroup.com s6-singapore.accountservergroup.com

*.bucharest.accountservergroup.com servers

Posted: 2:54 am EST 11/04/18

Updated: 11:41 pm EST 11/05/18

Maintenance Start Time: 2:54 am EST 11/04/18

Estimated duration: 1 hour

Status: Resolved

We are performing an emergency maintenance on following servers..

r1-bucharest.webserversystems.com // s2-bucharest.accountservergroup.com // s1-bucharest.accountservergroup.com // s3-bucharest.accountservergroup.com

During which the services will be down , sorry for any trouble. We will inform here once back online. So, Please follow this post for any further updates.

Thanks for your understanding.

Emergency Maintenance :s1-atlanta.accountservergroup.com

Posted: 1:04 am EDT 11/04/18

Updated: 3:56 am EST 11/04/18

Maintenance Start Time: 12:00 am EDT 11/04/18

Estimated duration:

Status: Resolved

Greetings,

We are performing an emergency maintenance on this server, during which the services will be down , sorry for any trouble. We will inform here once back online. So, Please follow this post for any further updates.

Thanks for your understanding.

Scheduled Reboots :: Multiple Servers

Posted: 6:25 pm EDT 10/31/18

Updated: 6:25 pm EDT 10/31/18

Maintenance Start Time: 7:00 am EDT 11/01/18

Estimated duration: 2 hours

Status: Pending

Hello,

We will be rebooting the following servers to perform system updates. While the servers are offline they will be inaccessible and sites will not load.

Maintenance start time: 6AM CDT 11/01/2018 Maintenance end time: 8AM CDT 11/01//2018

r1-sanjose r2-sanjose s1-sanjose s2-sanjose s3-sanjose s2-seattle s3-seattle r1-seattle r2-seattle s1-seattle

Scheduled Reboots :: Multiple Servers

Posted: 6:25 pm EDT 10/31/18

Updated: 6:25 pm EDT 10/31/18

Maintenance Start Time: 7:00 am EDT 11/01/18

Estimated duration: 2 hours

Status: Pending

Hello,

We will be rebooting the following servers to perform system updates. While the servers are offline they will be inaccessible and sites will not load.

Maintenance start time: 6AM CDT 11/01/2018 Maintenance end time: 8AM CDT 11/01//2018

s2-seattle s3-seattle

Scheduled Reboots :: Multiple Servers

Posted: 3:22 am EDT 10/31/18

Updated: 3:22 am EDT 10/31/18

Maintenance Start Time: 2:00 am EDT 11/02/18

Estimated duration: 1 hour

Status: Pending

Hello,

We will be rebooting the following servers to perform system updates. While the servers are offline they will be inaccessible and sites will not load

Maintenance start time: 2AM EDT11/02/2018 Maintenance end time: 3AM EDT 11/02/2018

r2-dc s5-sydney s6-vancouver

Scheduled Reboots :: Multiple Servers

Posted: 6:10 pm EDT 10/30/18

Updated: 12:57 pm EST 11/04/18

Maintenance Start Time: 7:00 am EDT 10/31/18

Estimated duration: 2 hours

Status: Resolved

Hello,

We will be rebooting the following servers to perform system updates. While the servers are offline they will be inaccessible and sites will not load

Maintenance start time: 6AM CDT10/31/2018 Maintenance end time: 8AM CDT 10/31/2018

r2-toronto s9-toronto

Scheduled Reboots :: Multiple Servers

Posted: 6:08 pm EDT 10/30/18

Updated: 6:08 pm EDT 10/30/18

Maintenance Start Time: 7:00 am EDT 10/31/18

Estimated duration: 2 hours

Status: Pending

Hello,

We will be rebooting the following servers to perform system updates. While the servers are offline they will be inaccessible and sites will not load

Maintenance start time: 6AM CDT 10/31/2018 Maintenance end time: 8AM CDT 10/31/2018

r1-toronto r3-toronto r4-toronto r5-toronto s1-toronto s2-toronto s3-toronto s4-toronto s5-toronto s6-toronto s7-toronto s8-toronto

Scheduled Reboots :: Multiple Servers

Posted: 7:39 am EDT 10/30/18

Updated: 8:22 am EDT 10/30/18

Maintenance Start Time: 8:00 am EDT 10/30/18

Estimated duration:

Status: Resolved

Hello, 

We will be rebooting the following servers at 08:00AM EDT. 
While the servers are offline they will be inaccessible and sites will not load. 

r2-dc
r3-dc
r4-dc
s1-dc
s3-dc
s4-dc
s5-dc
s6-dc

dal1.hvm258.asmallorange.com

Posted: 3:11 pm EDT 10/29/18

Updated: 3:26 pm EDT 10/29/18

Maintenance Start Time: 3:10 pm EDT 10/29/18

Estimated duration: 30 minutes

Status: Resolved

Greetings,

We are performing an emergency maintenance on this server.. VMs under this node are down atm.

We will inform here once all the VMs back online. So, Please follow this post for any further updates.

Thanks for your understanding.

Scheduled Reboot :: s7-singapore

Posted: 8:31 am EDT 10/29/18

Updated: 8:53 am EDT 10/29/18

Maintenance Start Time: 8:45 am EDT 10/29/18

Estimated duration:

Status: Resolved

Hello, 

We will be rebooting the server s7-singapore at 08:45am EDT . 
During this time sites on this server will be inaccessible. 
Once this is completed we will update this post accordingly.

s2-bucharest.accountservergroup.com

Posted: 10:28 am EDT 10/22/18

Updated: 10:40 am EDT 10/22/18

Maintenance Start Time: 10:22 am EDT 10/22/18

Estimated duration: 4 hours

Status: In Progress

We are currently facing issues with cPanel/WHM license, we are currently working on it. There are no other service impact.

Scheduled reboot: Ram upgrade

Posted: 2:58 am EDT 10/18/18

Updated: 5:34 am EDT 10/22/18

Maintenance Start Time: 2:00 am EDT 10/22/18

Estimated duration: 1 hour

Status: Resolved

We are performing scheduled RAM upgrade on below servers on Monday starts at 2:00 AM EDT.

s2-miami.accountservergroup.com r6-sydney.webserversystems.com r11-sydney.webserversystems.com s1-toronto.accountservergroup.com s1-nyc.accountservergroup.com s2-amsterdam.accountservergroup.com r2-nyc.webserversystems.com s1-lax.accountservergroup.com s7-toronto.accountservergroup.com s3-bucharest.accountservergroup.com casaloma.accountservergroup.com s6-nyc.accountservergroup.com r3-dc.webserversystems.com s5-montreal.accountservergroup.com s3-bucharest.accountservergroup.com r1-bucharest.webserversystems.com

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Emergency Network Maintenance: Dallas Datacenter

Posted: 10:05 pm EDT 10/11/18

Updated: 10:21 pm EDT 10/11/18

Maintenance Start Time: 9:30 pm EDT 10/11/18

Estimated duration: 1 hour

Status: In Progress

Greetings.

Emergency maintenance on the network in our Dallas datacenter is now complete.

Emergency Maintenance:r1-lax.webserversystems.com

Posted: 1:23 am EDT 10/09/18

Updated: 2:06 am EDT 10/09/18

Maintenance Start Time: 1:22 am EDT 10/09/18

Estimated duration:

Status: Resolved

We are performing emergency maintenance on this server. The service will be unavailable during the maintenance time.

r1-sanjose.webserversystems.com : Emergence maintenance

Posted: 5:13 am EDT 09/28/18

Updated: 5:13 am EDT 09/28/18

Issue Start Time: 5:11 am EDT 09/28/18

Estimated duration:

Status: In Progress

Hello,

We are performing emergency maintenance on this server. The service will be unavailable during the maintenance time.

Maintenance Start Time: 04:30 AM EDT 09/26/18

Posted: 3:20 am EDT 09/25/18

Updated: 11:07 am EDT 09/25/18

Maintenance Start Time: 4:30 am EDT 09/26/18

Estimated duration: 1 hour

Status: Pending

Hello,

We are performing a Scheduled Maintenance on shared1.apthost.com server starting at 03:30 AM CDT [04:30 AM EDT] on 2018-09-26. All services will be offline during the maintenance period. The maximum duration is 1 hour.

Please follow this topic for further updates.

Packet loss on s10-london.accountservergroup.com

Posted: 2:22 am EDT 09/20/18

Updated: 4:47 am EDT 09/20/18

Issue Start Time: 2:19 am EDT 09/20/18

Estimated duration:

Status: Resolved

We are having huge packet loss on this server and currently the server is inaccessible completely. We are actively working on this.

We will keep you posted.

shared66.accountservergroup.com Scheduled MYSQL Maintenace

Posted: 8:17 am EDT 09/19/18

Updated: 4:07 am EDT 09/20/18

Maintenance Start Time: 3:00 am EDT 09/20/18

Estimated duration: 2 hours

Status: Pending

hello,

We are performing Scheduled Maintenance on shared66.accountservergroup.com server starting at 02:00 AM CDT [03:00 AM EDT] on Sept 20th. WEB services may experience service interruption.

maintenance completed successfully.

Emergency Maintenance: s10-london.accountservergroup.com

Posted: 11:46 am EDT 09/12/18

Updated: 11:50 am EDT 09/12/18

Issue Start Time: 11:45 am EDT 09/12/18

Estimated duration: 2 hours

Status: Pending

We are performing emergency maintenance on this server. The service will be unavailable during the maintenance time.

Emergency Maintenance:: s2-hongkong.accountservergroup.com

Posted: 6:19 am EDT 09/09/18

Updated: 9:41 pm EDT 09/09/18

Maintenance Start Time: 6:18 am EDT 09/09/18

Estimated duration: 2 hours

Status: Resolved

Hello,

We are performing emergency hardware maintenance on this server. The service will be unavailable during the maintenance and the duration is expected to be 2 hour.

s2-lax.accountservergroup.com | Emergency Maintanence

Posted: 7:48 am EDT 09/03/18

Updated: 7:48 am EDT 09/03/18

Maintenance Start Time: 7:47 am EDT 09/03/18

Estimated duration: 1 hour

Status: Pending

Hello,

We are performing emergency maintenance on s2-lax.accountservergroup.com . The services will be unavailable during the maintenance time.

Emergency Maintanence | shared12.accountservergroup.com

Posted: 2:29 am EDT 08/29/18

Updated: 3:27 am EDT 08/29/18

Maintenance Start Time: 2:26 am EDT 08/29/18

Estimated duration: 1 hour

Status: Resolved

We have a emergency maintenance for shared12.accountservergroup.com now . The services will be unavailable for this period of time. Thanks for your understanding.

Emergency maintenance : r3-amsterdam.webserversystems.com

Posted: 11:44 am EDT 08/26/18

Updated: 11:46 am EDT 08/26/18

Issue Start Time: 11:41 am EDT 08/26/18

Estimated duration: 4 hours

Status: Pending

We are performing emergency maintenance on this server, file check running on this server which will make most services on this server inaccessible either completely or sporadically. We will keep you posted.

Services affected include mysql, apache and the box in general.

We will keep you posted.

r1,s1,s2,s3-bucharest.accountservergroup.com are down

Posted: 11:24 pm EDT 08/23/18

Updated: 11:24 pm EDT 08/23/18

Issue Start Time: 11:23 pm EDT 08/23/18

Estimated duration:

Status: Pending

r1-bucharest.accountservergroup.com s1-bucharest.accountservergroup.com s2-bucharest.accountservergroup.com s3-bucharest.accountservergroup.com

We are currently facing issues with the above servers which are making all/most services on this server inaccessible completely. We are actively investigating the issue.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Live Chat Maintenance

Posted: 9:05 am EDT 08/22/18

Updated: 11:55 pm EDT 08/22/18

Maintenance Start Time: 9:00 am EDT 08/22/18

Estimated duration: 1 hour 30 minutes

Status: Resolved

We are performing Live Chat maintenance to improve your support experience! There should be no interruption of active chats, but there may be a small window where new chats may not be created. We would ask that you please try again after the maintenance window, or open a ticket to our support team under your Customer Area.

We apologize for any inconvenience. Thank you so much for your patience!

Scheduled maintenance

Posted: 5:00 am EDT 08/20/18

Updated: 5:01 am EDT 08/20/18

Maintenance Start Time: 3:00 am EDT 08/21/18

Estimated duration: 20 minutes

Status: Pending

Greetings,

The following servers will be rebooted as part of a scheduled maintenance on 2018-08-21 at 03:00 EDT .

michael.webserversystems.com

mixmag.webserversystems.com

surfergirl.accountservergroup.com

webify.webserversystems.com

dqg2.accountservergroup.com

Thanks for your understanding.

shared35.accountservergroup.com

Posted: 9:42 am EDT 08/10/18

Updated: 10:21 am EDT 08/10/18

Maintenance Start Time: 9:40 am EDT 08/10/18

Estimated duration: 1 hour

Status: Resolved

We are performing emergency maintenance on this server, MySQL restoration is under process. We will keep you posted.

Service affected is MySQL.

r8-amsterdam.webserversystems.com | Maintenance

Posted: 1:06 am EDT 08/09/18

Updated: 10:22 am EDT 08/10/18

Maintenance Start Time: 2:00 am EDT 08/10/18

Estimated duration: 2 hours

Status: Resolved

Hello,

We will be shutting down r8-amsterdam.webserversystems.com for scheduled hardware maintenance on Friday 02:00 AM EDT

All services may be affected, including cPanel, HTTPD, SSH and, IMAP and POP and FTP.

There is no ETA for this process, but we will update this status post with more information as it becomes available.

shared59.accountservergroup.com is going down for emergence maintenance.

Posted: 5:29 pm EDT 08/01/18

Updated: 5:29 pm EDT 08/01/18

Maintenance Start Time: 5:27 pm EDT 08/01/18

Estimated duration: 3 hours

Status: In Progress

We are currently facing issue with the above server which are making all/most services on this server inaccessible completely. We are actively investigating the issue.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

s8-toronto.accountservergroup.com is down

Posted: 12:37 am EDT 07/31/18

Updated: 6:22 am EDT 07/31/18

Issue Start Time: 12:36 am EDT 07/31/18

Estimated duration: 4 hours

Status: Resolved

We are currently facing issue with the above server which are making all/most services on this server inaccessible completely. We are actively investigating the issue.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

r4-toronto.webserversystems.com is down

Posted: 11:32 am EDT 07/30/18

Updated: 8:21 pm EDT 07/30/18

Maintenance Start Time: 11:31 am EDT 07/30/18

Estimated duration: 4 hours

Status: Resolved

We are currently facing issue with the above server which are making all/most services on this server inaccessible completely. We are actively investigating the issue.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

r5-toronto.webserversystems.com

Posted: 5:07 am EDT 07/26/18

Updated: 5:11 am EDT 07/26/18

Maintenance Start Time: 5:11 am EDT 07/26/18

Estimated duration: 3 hours

Status: Pending

We are currently doing an emergency maintenance on r5-toronto.webserversystems.com which may make all/most services on this server inaccessible either completely or sporadically.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

s2-sanjose.accountservergroup.com

Posted: 3:09 am EDT 07/26/18

Updated: 4:15 am EDT 07/26/18

Maintenance Start Time: 3:07 am EDT 07/26/18

Estimated duration: 3 hours

Status: Resolved

We are currently doing an emergency maintenance on s2-sanjose.accountservergroup.com which may make all/most services on this server inaccessible either completely or sporadically.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Scheduled Network Maintenance :: Multiple Servers in Detroit Datacenter

Posted: 2:13 pm EDT 07/25/18

Updated: 1:53 pm EDT 07/31/18

Maintenance Start Time: 9:00 pm EDT 07/31/18

Estimated duration: 4 hours

Status: Pending

Hello everyone,

We will be performing network hardware maintenance in our Detroit datacenter at 9:00PM EDT on July 31st, 2018.

This is an upgrade and will be a great benefit to our network. There may be a short interruption in network traffic while cables are swapped.

Thank you for your patience and understanding. We will update you further as more information becomes available.

Reboot soluscn133xen-sb-miami

Posted: 1:49 pm EDT 07/16/18

Updated: 1:49 pm EDT 07/16/18

Maintenance Start Time: 10:00 pm EDT 07/16/18

Estimated duration: 10 minutes

Status: Pending

https://jira.endurance.com/browse/ESOSD-20416

r1,s1,s2-bucharest.accountservergroup.com are down

Posted: 9:33 am EDT 07/12/18

Updated: 5:05 am EDT 07/13/18

Issue Start Time: 9:32 am EDT 07/12/18

Estimated duration:

Status: Resolved

r1-bucharest.accountservergroup.com s1-bucharest.accountservergroup.com s2-bucharest.accountservergroup.com

We are currently facing issues with the above servers which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.