Posted: 8:31 am EST 02/01/17

Updated: 9:37 am EST 02/01/17

Issue Start Time: 12:00 am EST 02/01/17

Estimated duration:

Status: Resolved

Update: Servers are responding fine now.

The Bucharest servers are currently experiencing packets loss. The data center is currently investigating this issue.

s7-dc.accountservergroup.com | Emergency Maintenance

Posted: 8:08 am EST 02/01/17

Updated: 8:25 am EST 02/01/17

Maintenance Start Time: 8:07 am EST 02/01/17

Estimated duration: 11 minutes

Status: Resolved


We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible. Server back online.

Thank you

bs3-amsterdam.accountservergroup.com | emergency maintainance

Posted: 6:26 am EST 02/01/17

Updated: 6:56 am EST 02/01/17

Maintenance Start Time: 6:26 am EST 02/01/17

Estimated duration:

Status: Resolved

Services affected: HTTP (web), email, MySQL (databases), FTP, SSH Services NOT affected: NONE This server has become unresponsive. During this outage, all connections to this server will not be able to be completed. We are currently investigating this issue on this.

Scheduled Reboot : maroon

Posted: 5:04 pm EST 01/31/17

Updated: 5:04 pm EST 01/31/17

Maintenance Start Time: 9:00 pm EST 02/01/17

Estimated duration:

Status: Pending


On Wednesday, February 1, 2017 at 21:00 EST we will be bringing the server maroon down for a scheduled reboot. During this time the server will not be accessible.