uscvps501.accountservergroup.com

Posted: 8:55 pm EST 03/10/17

Updated: 9:02 pm EST 03/10/17

Disruption Start Time: 7:45 pm EST 03/10/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it. Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP. During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This issue has been resolved and services have been restored to the server. If you continue to experience issues feel free to contact us at any time.

Incident uscvps501.accountservergroup.com / Emergency maintenance

Posted: 8:52 pm EST 03/10/17

Updated: 8:55 pm EST 03/10/17

Disruption Start Time: 8:49 pm EST 03/10/17

Estimated duration:

Status: Pending

||Host||Check||Status||Started at (CDT)||Description||Source System|| |uscvps501.accountservergroup.com|SSL-Port|Critical|Fri Mar 10 2017 6:28 PM|Connection refused|nagios.asonagios| |uscvps501.accountservergroup.com|Mail Queue|Critical|Fri Mar 10 2017 6:29 PM|Connection refused by host|nagios.asonagios| |uscvps501.accountservergroup.com|MySQL Server|Critical|Fri Mar 10 2017 6:29 PM|Connection refused by host|nagios.asonagios| |uscvps501.accountservergroup.com|Users|Critical|Fri Mar 10 2017 6:29 PM|Connection refused by host|nagios.asonagios| |uscvps501.accountservergroup.com|WebMail|Critical|Fri Mar 10 2017 6:30 PM|Connection refused|nagios.asonagios| |uscvps501.accountservergroup.com|cPanel-Checker|Critical|Fri Mar 10 2017 6:31 PM|Connection refused|nagios.asonagios| |uscvps501.accountservergroup.com|Pop3|Critical|Fri Mar 10 2017 6:31 PM|Connection refused|nagios.asonagios| |uscvps501.accountservergroup.com|Memory|Critical|Fri Mar 10 2017 6:31 PM|Connection refused by host|nagios.asonagios| |uscvps501.accountservergroup.com|FTP|Critical|Fri Mar 10 2017 6:32 PM|Connection refused|nagios.asonagios| |uscvps501.accountservergroup.com|IMAP|Critical|Fri Mar 10 2017 6:32 PM|Connection refused|nagios.asonagios| |uscvps501.accountservergroup.com|SMTP|Critical|Fri Mar 10 2017 6:32 PM|Connection refused|nagios.asonagios| |uscvps501.accountservergroup.com|SSH|Critical|Fri Mar 10 2017 6:33 PM|Connection refused|nagios.asonagios|

  • Go to the [Incident Preview Page|http://bigp.io/18e7a1be]
  • Investigate in the [BigPanda console|https://a.bigpanda.io/#/app/overview/all/search/incidents/58c33727a14474105401c7a5?bp_source=jira]
  • See the [Incident Timeline|https://a.bigpanda.io/#/app/overview/all/search/incidents/58c33727a14474105401c7a5/timeline?bp_source=jira]

dallas149.arvixeshared.com

Posted: 7:35 pm EST 03/10/17

Updated: 8:56 pm EST 03/10/17

Maintenance Start Time: 12:00 am EST 03/10/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

The issue has been resolved and all the services are running fine. If you still face any issues please get in touch with our support team. Thank you for your cooperation and patience.

s10-vancouver.accountservergroup.com | Emergency Maintenance

Posted: 4:48 am EST 03/10/17

Updated: 7:44 am EST 03/10/17

Maintenance Start Time: 12:00 am EST 03/10/17

Estimated duration:

Status: Resolved

Hello, We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it. Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP. During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.