Posted: 3:35 pm EDT 08/07/17

Updated: 5:56 pm EDT 08/07/17

Disruption Start Time: 12:00 am EDT 08/07/17

Estimated duration:

Status: Resolved


We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Guests affected,,,,

The Server is back online. All the services are up and running fine. Thank you for your patience and cooperation.

soluscn72xen-sl-sanjose :: Emergency maintenance

Posted: 12:01 pm EDT 08/07/17

Updated: 12:03 pm EDT 08/07/17

Maintenance Start Time: 11:58 am EDT 08/07/17

Estimated duration: 4 hours

Status: In Progress


We will be performing emergency maintenance on the soluscn72xen-sl-sanjose virtualization node. The following hosts will be moved to another machine which will allow better performance among all the guests that are hosted.

There is currently no ETA with this process but we greatly appreciate your patience in this matter.