Disruption of Service: dallastc1.arvixeshared.com

Posted: 5:38 am EDT 10/16/17

Updated: 5:55 am EDT 10/16/17

Issue Start Time: 12:00 am EDT 10/16/17

Estimated duration:

Status: Resolved

We are currently facing issues with the Tomcat service on this server. We are working to identify the issue relating to the web service.

Services affected will be tomcat. Services not affected include MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This has been resolved. Thank you for your patience and cooperation.

Disruption of Service: useast8.myserverhosts.com

Posted: 1:20 am EDT 10/16/17

Updated: 3:11 am EDT 10/16/17

Disruption Start Time: 1:19 am EDT 10/16/17

Estimated duration: 1 hour

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

Outgoing Email Issues: Multiple Servers

Posted: 12:33 am EDT 10/16/17

Updated: 10:18 pm EDT 10/16/17

Disruption Start Time: 12:33 am EDT 10/16/17

Estimated duration:

Status: Resolved

We are currently facing issues with outgoing email messages on multiple servers which is causing all/most emails sent on those servers to result in an error. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it. We will keep you updated further through this thread. Thank you for your understanding and patience.

Apologize for the inconvenience caused. We are still working on this issue and making every effort to get this fixed as quickly as possible. We will keep further updates posted here.