Emergency maintenance- shared42.accountservergroup.com

Posted: 12:46 am EST 02/21/20

Updated: 11:45 pm EST 02/26/20

Maintenance Start Time: 11:30 pm EST 02/20/20

Estimated duration: 12 hours

Status: Resolved

Hello,

While investigating an issue with the InnoDB table engine on the server "shared42.accountservergroup.com", we found that several databases were not able to be recovered in the process. We were however able to restore the database from a backup we retrieved from our automated backups. This database may be dated and may be missing some data since the time the backup was made.

We apologize for the inconvenience that this may cause. Please note that the backup services provided are a courtesy to our customers and are not guaranteed. If you have a backup of this database that you would like us to restore, please upload it to your account and provide us the location. We will be happy to restore the backup for you at that time.

If you have any questions, concerns, or comments regarding this matter please let us know. We will be more than happy to assist you further.

Emergency maintenance- shared42.accountservergroup.com

Posted: 12:46 am EST 02/21/20

Updated: 11:45 pm EST 02/26/20

Maintenance Start Time: 11:30 pm EST 02/20/20

Estimated duration: 12 hours

Status: Resolved

Hello,

While investigating an issue with the InnoDB table engine on the server "shared42.accountservergroup.com", we found that several databases were not able to be recovered in the process. We were however able to restore the database from a backup we retrieved from our automated backups. This database may be dated and may be missing some data since the time the backup was made.

We apologize for the inconvenience that this may cause. Please note that the backup services provided are a courtesy to our customers and are not guaranteed. If you have a backup of this database that you would like us to restore, please upload it to your account and provide us the location. We will be happy to restore the backup for you at that time.

If you have any questions, concerns, or comments regarding this matter please let us know. We will be more than happy to assist you further.

Emergency maintenance || uscentral402.accountservergroup.com

Posted: 2:33 am EST 02/20/20

Updated: 11:41 pm EST 02/26/20

Maintenance Start Time: 2:30 am EST 02/20/20

Estimated duration: 2 days

Status: Resolved

Hello,

We are performing emergency maintenance activity on uscentral402.accountservergroup.com . We've identified some issues with the drives which caused data loss and are currently working on getting the data restored.

The service will be unavailable during the maintenance. We apologize for this inconvenience.

Currently, we are restoring the domains. Hopefully, it will get complete in next few hours.