Disruption of Service: uscentral416

Posted: 1:30 pm EDT 10/12/16

Updated: 3:07 pm EDT 10/19/16

Disruption Start Time: 1:29 pm EDT 10/12/16

Estimated duration: 2 days

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update: Filesystem repairs are still in progress as of 21:00 CDT

Update: Based on the current rate of progress, the estimated resolution is 12 hours from this update. We thank you for your patience as we work to resolve this.

Update: Filesystem repairs are still in progress as of 09:20 CDT

Update: As of 9:40AM CDT repairs are still in progress.

Update: As of 7:30 AM CDT 10/17 Repairs are finishing up. Most sites should be up now, with the remaining sites to follow.

Update: As of 10:20AM CDT 10/17 Repairs have been completed, please contact our support if you are continuing to see issues.

Update: As of 2:00PM CDP 10/19 The majority of the remaining issues have been resolved. Sites should be online, and FTP should be accessible. Please contact Live Support if you continue to experience issues

We apologize for this inconvenience and we will continue providing updates on progress. Thank you for your patience as we continue to work to resolve this.