soluscn145xen.accountsupportgroup.com | Emergency Maintenance

Posted: 11:15 am EST 02/25/17

Updated: 10:27 am EST 03/01/17

Maintenance Start Time: 12:00 am EST 02/25/17

Estimated duration:

Status: In Progress

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP. During this outage, access to your websites, email, files, databases, will not be possible.

We apologize for this inconvenience and we will continue providing updates as soon as possible.

UPDATE: 02/26/17 - This maintenance is still ongoing, we do appreciate your patience while we work to resolve this issue.

UPDATE: 02/27/17 - We regret to inform you that this maintenance is still ongoing. At this time the repairs to the node have completed, and we are working to bring up each individual VM. We appreciate your patience while we work to get these VMs back online.

UPDATE: 03/01/17 - This maintenance is still ongoing, we do appreciate your patience while we work to resolve this issue.