EMERGENCY MAINTENANCE -bcr02.sjc01 / fcr02.sjc01 - Firmware Upgrade

Posted: 6:08 am EDT 05/17/17

Updated: 9:07 am EDT 05/17/17

Maintenance Start Time: 3:00 am EDT 05/17/17

Estimated duration: 30 minutes

Status: Resolved

During this maintenance, customer servers will not be reachable on the public network. Private connectivity will not be effected by this maintenance. While the maintenance window is set for 3 hours, we expect no more than 3 minutes of downtime. Should we encounter an unexpected issue, the disruption could extend to as much as 30 minutes. However, since we worked with the router's manufacturer on optimizing the maintenance procedure, the downtime should be no more than 3 minutes. Again, NO downtime is expected on the private network.

137023 justinmazzi-db-2.site5.com 198.11.223.20 10.91.33.199 Bare Metal Server 144858 justinmazzi-db-1.site5.com 198.11.223.19 10.91.33.196 Bare Metal Server 163843 backup01-sj.accountsupportgroup.com 198.11.223.18 10.91.33.194 Bare Metal Server 238916 shared3.accountservergroup.com 198.11.223.22 10.91.33.217 Bare Metal Server