r1-atlanta.webserversystems.com

Posted: 1:52 am EDT 04/25/18

Updated: 4:57 am EDT 04/25/18

Maintenance Start Time: 1:50 am EDT 04/25/18

Estimated duration: 1 hour

Status: Resolved

We are currently doing an emergency maintenance on r1-atlanta.webserversystems.com which may make all/most services on this server inaccessible either completely or sporadically.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Scheduled Reboot : soluscn114xen.accountservergroup.com

Posted: 5:33 am EDT 04/24/18

Updated: 5:37 am EDT 04/24/18

Maintenance Start Time: 1:00 am EDT 04/25/18

Estimated duration: 20 minutes

Status: Pending

We will be rebooting the server soluscn114xen.accountservergroup.com on tomorrow. During this time, VMs under node will go down and access to the websites,emails,files,databases in the VMs will not be accessible. We apologize for this inconvenience.

emeregency maintenance :: r1-atlanta.webserversystems.com

Posted: 9:42 pm EDT 04/23/18

Updated: 10:46 am EDT 04/24/18

Maintenance Start Time: 9:40 pm EDT 04/23/18

Estimated duration: 16 hours

Status: In Progress

We are currently doing an emergency maintenance on r1-atlanta.webserversystems.com which may make all/most services on this server inaccessible either completely or sporadically.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

s7-singapore.accountservergroup.com | Reboot

Posted: 11:21 am EDT 04/19/18

Updated: 11:33 am EDT 04/19/18

Maintenance Start Time: 11:18 am EDT 04/19/18

Estimated duration: 30 minutes

Status: Resolved

s7-singapore.accountservergroup.com need a reboot as RAM is upgraded

Emergency Maintenance:: reseller2.mysitehosted.com

Posted: 3:10 pm EDT 04/12/18

Updated: 3:27 pm EDT 04/12/18

Maintenance Start Time: 3:09 pm EDT 04/12/18

Estimated duration: 4 hours

Status: Resolved

We are bringing the server reseller2.mysitehosted.com down at this time in order to perform emergency maintenance . During this time sites hosted on this will be inaccessible. Once we have further updates we will update this post accordingly.

Emergency Maintenance :: uscentral455.accountservergroup.com

Posted: 3:29 am EDT 04/10/18

Updated: 3:29 am EDT 04/10/18

Maintenance Start Time: 12:00 am EDT 04/10/18

Estimated duration:

Status: In Progress

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Scheduled Maintenance :: soluscn235xen-sb-atlanta.accountservergroup.com ::soluscn195xen.accountservergroup.com ::soluscn139xen-sb-lax.accountservergroup.com

Posted: 9:10 am EDT 04/06/18

Updated: 9:10 am EDT 04/06/18

Maintenance Start Time: 1:00 am EDT 04/07/18

Estimated duration: 2 hours

Status: Pending

We are bringing the server down at this time in order to perform memory upgrade . During this time sites hosted on this will be inaccessible. Once we have further updates we will update this post accordingly.

Emergency Maintenance ::s7-singapore.accountservergroup.com

Posted: 4:34 am EDT 04/04/18

Updated: 5:05 pm EDT 04/04/18

Maintenance Start Time: 4:34 am EDT 04/04/18

Estimated duration: 2 hours

Status: Resolved

Hello,

We are bringing the following server down at this time in order to perform emergency maintenance. During this time sites hosted on this will be inaccessible. Once we have further updates we will update this post accordingly. "s7-singapore.accountservergroup.com"

Scheduled Maintenance :: soluscn171xen.accountservergroup.com

Posted: 1:27 am EDT 03/22/18

Updated: 1:27 am EDT 03/22/18

Maintenance Start Time: 1:00 am EDT 03/23/18

Estimated duration: 1 hour

Status: Pending

We are bringing the server down at this time in order to perform raid maintenance. During this time sites hosted on this will be inaccessible. Once we have further updates we will update this post accordingly.

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Scheduled reboot: soluscn171xen.accountservergroup.com

Posted: 9:14 am EDT 03/20/18

Updated: 3:47 am EDT 03/21/18

Maintenance Start Time: 1:00 am EDT 03/21/18

Estimated duration: 20 minutes

Status: Resolved

We will need to reboot soluscn171xen.accountservergroup.com at 1:00 EST to check the drive issue in this server. During this work, all sites and services will be unavailable.

Unable to Load Sites on shared38 and shared68

Posted: 7:13 pm EDT 03/19/18

Updated: 6:52 pm EDT 03/20/18

Maintenance Start Time: 12:00 am EDT 03/19/18

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

All services are accessible now

s7-london.accountservergroup.com

Posted: 9:52 am EDT 03/16/18

Updated: 10:02 am EDT 03/16/18

Disruption Start Time: 12:00 am EDT 03/16/18

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This has been resolved. All the services are up and running fine. Thank you for the patience and cooperation.

s9-singapore.accountservergroup.com

Posted: 1:41 pm EST 03/07/18

Updated: 1:50 pm EST 03/07/18

Maintenance Start Time: 12:00 am EST 03/07/18

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Server r2-lax :: Emergency Maintenance

Posted: 8:26 am EST 03/07/18

Updated: 8:26 am EST 03/07/18

Maintenance Start Time: 12:00 am EST 03/07/18

Estimated duration:

Status: In Progress

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it. Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP. During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

r1-atlanta.webserversystems.com

Posted: 3:39 pm EST 03/05/18

Updated: 4:12 am EST 03/06/18

Maintenance Start Time: 12:00 am EST 03/05/18

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update:: This has been resolved. All the services are up and running fine. Thank you for the patience and cooperation.

Disruption of Service: r2-lax.webserversystems.com

Posted: 4:42 am EST 03/03/18

Updated: 5:21 am EST 03/03/18

Disruption Start Time: 12:00 am EST 03/03/18

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This has been resolved. All the services are up and running fine. Thank you for the patience and cooperation.

Disruption of Service: r8-dallas.gteinterlink.com

Posted: 1:21 am EST 03/03/18

Updated: 4:33 pm EST 03/04/18

Issue Start Time: 12:00 am EST 03/03/18

Estimated duration:

Status: Resolved

We are currently facing issues with the MySQL service on this server. We are working to identify the issue relating to the service.

Services affected include the MySQL at this time. Services not affected include HTTPD, SSH and, IMAP and POP and FTP.

During this outage, access to MySQL based websites will be slow or unavailable. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.


In order to prevent issues with the file system on this server, we will be bringing this server down which will make all/most services on this server inaccessible either completely or sporadically, and performing a file system check on the servers partitions reporting errors.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

Disruption of Service : soluscn256xen-sb-atlanta.accountservergroup.com

Posted: 3:02 pm EST 03/02/18

Updated: 3:12 pm EST 03/02/18

Disruption Start Time: 12:00 am EST 03/02/18

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Effected guests: beattyrobotics.accountservergroup.com, imstilljosh.accountservergroup.com, allenuniversity.accountservergroup.com, delmar.webserversystems.com r2-atlanta.webserversystems.com, s2-atlanta.accountservergroup.com

Disruption of Service : soluscn127xen-sl-amsterdam.accountservergroup.com

Posted: 7:46 pm EST 03/01/18

Updated: 2:59 am EST 03/02/18

Issue Start Time: 7:45 pm EST 03/01/18

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Affected Servers: r4-amsterdam.webserversystems.com
pompup1.accountservergroup.com vapaataajuus.webserversystems.com benassuli.accountservergroup.com itvc.webserversystems.com rebuildgroundzero.accountservergroup.com getfaircoin.accountservergroup.com redfedora.accountservergroup.com

Except r4-amsterdam.webserversystems.com all the above mention servers are back online.

We are still working on r4-amsterdam.webserversystems.com. This is due to a influx in connections from multiple IP addresses which we are currently working to mitigate. Further updates will be posted. Thank you for your understanding, and do apologize for any inconveniences this has caused.

This has been resolved. All the services on r4-amsterdam.webserversystems.com are up and running fine. Thank you for your patience and cooperation.

Emergency Maintenance: r8-dallas.gteinterlink.com

Posted: 4:41 am EST 03/01/18

Updated: 4:41 am EST 03/01/18

Maintenance Start Time: 12:00 am EST 03/01/18

Estimated duration:

Status: In Progress

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

02/28/2018 @ 21:00 EST :: Scheduled Power Maintenance

Posted: 12:37 pm EST 02/27/18

Updated: 12:08 am EST 03/01/18

Maintenance Start Time: 9:00 pm EST 02/28/18

Estimated duration:

Status: Resolved

Hello, 

We will be bringing the following servers offline for a short period of time on February 28, 2018 at 21:00 EST so that a scheduled power maintenance can be completed.

soluscn141xen
soluscn116xen
soluscn93xen
r3-montreal
r4-montreal
s2-montreal
r1-montreal
s1-montreal

Once we do have further updates we will update this post accordingly.

This has been resolved. All the services on mention servers are up and running fine. Thank you for your patience and cooperation.

soluscn256xen-sb-atlanta.accountservergroup.com

Posted: 6:16 pm EST 02/26/18

Updated: 6:42 pm EST 02/26/18

Maintenance Start Time: 12:00 am EST 02/26/18

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Effected guests:
s2-atlanta.accountservergroup.com r2-atlanta.webserversystems.com delmar.webserversystems.com allenuniversity.accountservergroup.com imstilljosh.accountservergroup.com beattyrobotics.accountservergroup.com

Disruption of Service : soluscn139xen-sb-lax.accountservergroup.com

Posted: 12:56 pm EST 02/25/18

Updated: 1:42 pm EST 02/25/18

Disruption Start Time: 12:30 pm EST 02/25/18

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Effected guests: silverstar.webserversystems.com aniplex.webserversystems.com bmpmweb.accountservergroup.com sitesdb.accountservergroup.com birdboxstudio.accountservergroup.com and r2-lax.webserversystems.com

Disruption of Service: r2-lax.webserversystems.com

Posted: 3:40 am EST 02/23/18

Updated: 4:53 am EST 02/23/18

Disruption Start Time: 12:00 am EST 02/23/18

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This has been resolved. All the services are up and running fine on the servers. Thank you for your patience and cooperation.

Disruption of Service:

Posted: 12:32 am EST 02/23/18

Updated: 1:03 am EST 02/23/18

Issue Start Time: 12:00 am EST 02/23/18

Estimated duration:

Status: Resolved

We are currently facing issues with the server(s) s5-miami.accountservergroup.com and s4-miami.accountservergroup.com, which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This has been resolved. All the services are up and running fine on the servers. Thank you for your patience and cooperation.

Disruption of Service: Network Issue

Posted: 9:33 pm EST 02/21/18

Updated: 10:36 pm EST 02/21/18

Disruption Start Time: 12:00 am EST 02/21/18

Estimated duration:

Status: Resolved

We are currently facing network issues across at least one of our facilities The packet loss is disrupting service to multiple servers.

All services are affected, including HTTPD, SSH and, IMAP and POP and FTP.

During this period, access may be slow or unavailable all together. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Affected Hosts: r1-miami.webserversystems.com, s4-miami.accountservergroup.com, s5-miami.accountservergroup.com , r2-miami.webserversystems.com, r3-miami.webserversystems.com, s1-miami.accountservergroup.com, s2-miami.accountservergroup.com, s3-miami.accountservergroup.com

ahome.webserversystems.com
atlantabloghosting.accountservergroup.com
corporatevps.webserversystems.com
elearning.accountservergroup.com
flex.webserversystems.com
mbelatam.accountservergroup.com
paradox.webserversystems.com
vshunited.webserversystems.com
yadrosinter.accountservergroup.com
z1multimedia2.accountservergroup.com
NorthFloridaNorthStar.accountservergroup.com
SelectMiamiCondos.accountservergroup.com
azvmra.accountservergroup.com
blacksheep.webserversystems.com
firstchoice.accountservergroup.com
gulfcoastsupply.accountservergroup.com
healthgains.accountservergroup.com
ieghosting.webserversystems.com
macfineart.accountservergroup.com
marcduroe.accountservergroup.com miamiaeropuerto.accountservergroup.com
ptycloud.accountservergroup.com
spangvps.accountservergroup.com
styleoutofthecity.accountservergroup.com
superlinkca.accountservergroup.com
afaborlando.accountservergroup.com
mdo.accountservergroup.com

This has been resolved. All the services are up and running fine. Thank you for your patience and cooperation.

Disruption of Service: soluscn33xen-sb-toronto.accountservergroup.com

Posted: 3:48 am EST 02/21/18

Updated: 9:34 pm EST 02/21/18

Maintenance Start Time: 12:00 am EST 02/21/18

Estimated duration:

Status: Resolved

We are currently facing issues with the the node: soluscn33xen-sb-toronto.accountservergroup.com which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible

Servers affected:

casaloma.accountservergroup.com cdom30086.accountservergroup.com OSW.webserversystems.com adultea.accountservergroup.com defconpaintball.accountservergroup.com mrcpds.webserversystems.com purefire.webserversystems.com

This has been resolved. Thank you for your patience and cooperation.

We do understand your concern regarding the issue you are facing. However, we are working to resolve the issue and will update this as soon as we have more information.

Scheduled Filesystem Maintenance : s7-singapore

Posted: 11:59 am EST 02/20/18

Updated: 11:38 am EST 02/25/18

Maintenance Start Time: 9:00 am EST 02/25/18

Estimated duration: 6 hours

Status: Resolved

Hello, On 02/25/2018 at 09:00 EST we will be taking s7-singapore offline for scheduled filesystem maintenance. During this time the server will be inaccessible and sites hosted on this server will be offline. As we have further information we will update this post accordingly.

soluscn133xen-sb-miami.accountservergroup.com | Scheduled Maintenance

Posted: 7:25 pm EST 02/18/18

Updated: 4:16 am EST 02/20/18

Maintenance Start Time: 2:00 am EST 02/20/18

Estimated duration:

Status: Resolved

We will be performing scheduled Hardware maintenance on this server on February 2018 at 02:00:00 EST which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

Guests will effect: browndots.accountservergroup.com, superlinkca.accountservergroup.com, miamiaeropuerto.accountservergroup.com, ahome.webserversystems.com, styleoutofthecity.accountservergroup.com, ptycloud.accountservergroup.com, NorthFloridaNorthStar.accountservergroup.com, vshunited.webserversystems.com, elearning.accountservergroup.com

and r2-miami.webserversystems.com

File system check | r8-dallas.gteinterlink.com

Posted: 4:58 am EST 02/18/18

Updated: 5:22 am EST 02/18/18

Maintenance Start Time: 12:00 am EST 02/18/18

Estimated duration:

Status: Resolved

In order to prevent issues with the filesystem on this server, we will be bringing this server down which will make all/most services on this server inaccessible either completely or sporadically, and performing a file system check on the servers partitions reporting errors.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible

soluscn332xen-sb-lax.accountservergroup.com | Emergency Maintenance

Posted: 5:12 pm EST 02/17/18

Updated: 5:36 pm EST 02/17/18

Maintenance Start Time: 5:10 pm EST 02/17/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible. Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP. During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible. Effected guests: englishtutoronline.accountservergroup.com mokshafe.accountservergroup.com s1-lax.accountservergroup.com s2-lax.accountservergroup.com

soluscn308xen-wa-nyc.accountservergroup.com | Emergency Maintenance

Posted: 1:34 pm EST 02/17/18

Updated: 7:55 pm EST 02/17/18

Maintenance Start Time: 1:32 pm EST 02/17/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible. Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP. During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

ernest.webserversystems.com, ns-path.webserversystems.com, geekadelphia.accountservergroup.com, transmitid.webserversystems.com, r4-nyc.webserversystems.com, charlesbivona.accountservergroup.com

Emergency Maintenance :: Sydney and Vancouver servers

Posted: 5:23 am EST 02/16/18

Updated: 5:23 am EST 02/16/18

Maintenance Start Time: 12:00 am EST 02/16/18

Estimated duration:

Status: In Progress

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible. Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP. During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

Servers affected: s6-sydney.accountservergroup.comuncached
r10-sydney.webserversystems.com
uncached
s9-sydney.accountservergroup.comuncached
r6-sydney.webserversystems.com
uncached
r11-sydney.webserversystems.comuncached
s10-sydney.accountservergroup.com
uncached

s6-vancouver.accountservergroup.comuncached
r5-vancouver.webserversystems.com
uncached

File System Check: shared8.accountservergroup.com

Posted: 8:06 am EST 02/11/18

Updated: 4:57 am EST 02/18/18

Maintenance Start Time: 2:00 am EST 02/12/18

Estimated duration: 3 hours

Status: Resolved

In order to prevent issues with the filesystem on this server, we will be bringing this server down which will make all/most services on this server inaccessible either completely or sporadically, and performing a file system check on the servers partitions reporting errors.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologise for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible

Disruption of Service: soluscn240xen-sb-toronto.accountservergroup.com

Posted: 5:06 am EST 02/09/18

Updated: 11:52 pm EST 02/09/18

Maintenance Start Time: 11:00 pm EST 02/09/18

Estimated duration:

Status: Resolved

We will be performing a maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates once it's started.

Servers affected: goodermarketing.webserversystems.com
scorpionone.webserversystems.com
benson.webserversystems.com
RyanRoberts.accountservergroup.com
frankmag.accountservergroup.com
excellonline.accountservergroup.com
s8-toronto.accountservergroup.com
duptronics.webserversystems.com
r4-toronto.webserversystems.com
kgdesign.webserversystems.com

This has been completed. All the services are up and running fine. Thank you for the patience and cooperation.

File System Check: s6-nyc.accountservergroup.com

Posted: 2:37 am EST 02/08/18

Updated: 9:07 pm EST 02/08/18

Maintenance Start Time: 12:00 am EST 02/08/18

Estimated duration:

Status: Resolved

In order to prevent issues with the file system on this server, we will be bringing this server down which will make all/most services on this server inaccessible either completely or sporadically, and performing a file system check on the servers partitions reporting errors.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible

uscentral302.accountservergroup.com

Posted: 12:37 pm EST 02/07/18

Updated: 1:03 pm EST 02/07/18

Maintenance Start Time: 12:00 am EST 02/07/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

r7-dallas.gteinterlink.com :: Emergency Maintenance

Posted: 5:32 am EST 02/06/18

Updated: 9:04 am EST 02/15/18

Maintenance Start Time: 12:00 am EST 02/15/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible. Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP. During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

soluscn269xen.accountservergroup.com | Emergency Maintenance

Posted: 12:27 am EST 02/05/18

Updated: 2:34 am EST 02/05/18

Maintenance Start Time: 12:00 am EST 02/05/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible. Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible. Servers affected:

m878.accountservergroup.com
elections.webserversystems.com
vps.3wlab.net
uvps.teseopress1.com
livingtv.accountservergroup.com
vps.hughesrealestategroup.com
cluthadevelopment.accountservergroup.com
bangkokluxurious.accountservergroup.com
gtse.geoskyalert.com
vps.rvdata.us
FuelChek.accountservergroup.com
aqep.accountservergroup.com
www.ocnstaging.com
seeinghand.accountservergroup.com
furnigo.accountservergroup.com
dpstrategies.accountservergroup.com

r7-london.webserversystems.com Emergency Maintenance

Posted: 6:53 am EST 02/02/18

Updated: 7:37 am EST 02/02/18

Maintenance Start Time: 6:51 am EST 02/02/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible. Servers affected r11-sydney.webserversystems.com and r6-sydney.webserversystems.com

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

soluscn323xen-sl-washington.accountservergroup.com Emergency Maintenance

Posted: 6:52 am EST 02/02/18

Updated: 10:00 am EST 02/02/18

Maintenance Start Time: 6:51 am EST 02/02/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible. Servers affected r11-sydney.webserversystems.com and r6-sydney.webserversystems.com

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

Effected guests: hildene.webserversystems.com, redrobingroup.webserversystems.com, inkspirations.accountservergroup.com, ultimatesportsandtraining.accountservergroup.com, itskey.accountservergroup.com, americom.accountservergroup.com, s6-dc.accountservergroup.com, websrv02.webserversystems.com, totalnetnh.webserversystems.com, mediaworks.accountservergroup.com, vps3wm1.webserversystems.com

s8-toronto.accountservergroup.com

Posted: 12:55 pm EST 02/01/18

Updated: 2:30 pm EST 02/01/18

Issue Start Time: 12:00 am EST 02/01/18

Estimated duration:

Status: Resolved

We are currently facing issues with the web service on this server. We are working to identify the issue relating to the web service.

Services affected include HTTPD and Webmail access. Services not affected include MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

The web service is up and running fine. Thank you for the patience and cooperation.

c1n3.accountsupportgroup.com and c1n1.accountsupportgroup.com | Emergency Maintenance

Posted: 5:19 am EST 01/30/18

Updated: 8:00 am EST 01/30/18

Maintenance Start Time: 5:18 am EST 01/30/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

Effected guests: contactmonkey.accountservergroup.com, opiferumopensource.accountservergroup.com, swiftcreditit.accountservergroup.com, coopersoftware.accountservergroup.com, oraapp.accountservergroup.com, gtvtech.accountservergroup.com, fireflimedia.accountservergroup.com , cr2-amsterdam.accountservergroup.com , cs2-amsterdam.accountservergroup.com , littletribes.accountservergroup.com , noonpost.accountservergroup.com, bestsemester.accountservergroup.com, mbetter.accountservergroup.com, ashbaland.accountservergroup.com, oneplanetloveit.accountservergroup.com

soluscn244xen-dp-sydney.accountservergroup.com | Emergency Maintenance

Posted: 4:29 am EST 01/30/18

Updated: 12:29 pm EST 01/31/18

Maintenance Start Time: 12:00 am EST 01/30/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible. Servers affected r11-sydney.webserversystems.com and r6-sydney.webserversystems.com

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

regionalonline1.webserversystems.com
miromaahost.webserversystems.com
vetres.accountservergroup.com
funsyd.webserversystems.com
rebul.accountservergroup.com
bbqsandoutdoor.webserversystems.com
s9-sydney.accountservergroup.com
r10-sydney.webserversystems.com
themangotree11.webserversystems.com

Update::Apologize for the inconvenience caused. We are still working on this issue and making every effort to get this fixed as quickly as possible. We will keep further updates posted here.

Update: This has been resolved. All the services are up and running fine. Thank you for your patience and cooperation.

soluscn325xen-dp-sydney.accountservergroup.com | Emergency maintenance

Posted: 4:24 am EST 01/30/18

Updated: 6:35 pm EST 01/30/18

Maintenance Start Time: 12:00 am EST 01/30/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible. Servers affected r11-sydney.webserversystems.com and r6-sydney.webserversystems.com

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

Affected guests: s10-sydney.accountservergroup.com
bobnet.accountservergroup.com

soluscn312xen-dp-sydney.accountservergroup.com | Emergency Maintenance

Posted: 4:16 am EST 01/30/18

Updated: 5:47 pm EST 01/30/18

Maintenance Start Time: 4:15 am EST 01/30/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible. Servers affected r11-sydney.webserversystems.com and r6-sydney.webserversystems.com

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

soluscn269xen.accountservergroup.com

Posted: 12:47 pm EST 01/29/18

Updated: 3:44 pm EST 01/29/18

Maintenance Start Time: 12:47 pm EST 01/29/18

Estimated duration:

Status: Resolved

We are facing performance issues on this node. VMs hosted on this node are responding slow and may go unresponsive intermittently.

We are actively working on this issue and will keep you updated about the progress through this thread. Thank for your patience.

Effected Guests: m878.accountservergroup.com,elections.webserversystems.com,vps.3wlab.net,uvps.teseopress1.com,livingtv.accountservergroup.com vps.hughesrealestategroup.com,cluthadevelopment.accountservergroup.com,bangkokluxurious.accountservergroup.com,gtse.geoskyalert.com vps.rvdata.us,FuelChek.accountservergroup.com,aqep.accountservergroup.com,www.ocnstaging.com,seeinghand.accountservergroup.com furnigo.accountservergroup.com,dpstrategies.accountservergroup.com

Update:The issue that we had with the server has been resolved and network response is back to normal now. All the services are up and responding fine.

This alert will now be closed. If you continue to have any issues, please feel free to contact our 24/7 support department via Live Chat or ticket.

Thank you for your patience while this alert was active.

soluscn328xen-sh-chicago.accountservergroup.com :: Maintenance

Posted: 6:49 am EST 01/28/18

Updated: 4:08 am EST 01/29/18

Maintenance Start Time: 2:00 am EST 01/29/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible. Servers affected germaniasociety.accountservergroup.com glutenfreegeek.accountservergroup.com zimis.accountservergroup.com parkhelp.webserversystems.com schwartzperformance.accountservergroup.com finscholar.accountservergroup.com familymaps.accountservergroup.com muv.webserversystems.com smartassfitness.accountservergroup.com ems.webserversystems.com universal.accountservergroup.com meridous.webserversystems.com twobitop.accountservergroup.com stonemetasocialmedia.accountservergroup.com sppslex.accountservergroup.com nightowl.accountservergroup.com mwgvps.webserversystems.com vanessa.webserversystems.com 23h59.webserversystems.com

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

soluscn328xen-sh-chicago.accountservergroup.com :: Emergency Maintenance

Posted: 1:49 am EST 01/27/18

Updated: 4:57 am EST 01/27/18

Maintenance Start Time: 12:00 am EST 01/27/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible. Servers affected germaniasociety.accountservergroup.com glutenfreegeek.accountservergroup.com
zimis.accountservergroup.com
parkhelp.webserversystems.com
schwartzperformance.accountservergroup.com
finscholar.accountservergroup.com
familymaps.accountservergroup.com
muv.webserversystems.com
smartassfitness.accountservergroup.com
ems.webserversystems.com
universal.accountservergroup.com
meridous.webserversystems.com
twobitop.accountservergroup.com stonemetasocialmedia.accountservergroup.com sppslex.accountservergroup.com
nightowl.accountservergroup.com mwgvps.webserversystems.com vanessa.webserversystems.com
23h59.webserversystems.com

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

r2-nyc.webserversystems.com :: Emergency Maintenance

Posted: 10:18 pm EST 01/26/18

Updated: 11:49 pm EST 01/26/18

Maintenance Start Time: 12:00 am EST 01/26/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible. Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP. During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible. The server is back online. All the services are up and running fine on the guests Vms. Thank you for the patience and cooperation.

soluscn294xen.accountservergroup.com Emergency Maintenance

Posted: 5:38 am EST 01/26/18

Updated: 6:17 am EST 01/26/18

Maintenance Start Time: 5:35 am EST 01/26/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

Effected Guests: tontobarandgrill.accountservergroup.com, jarkkolaine.accountservergroup.com, tlawebhost.accountservergroup.com, tailfish5.accountservergroup.com , acij.accountservergroup.com, todocole.accountservergroup.com dallas-headshots.accountservergroup.com, starmetal.accountservergroup.com, kungphoo.accountservergroup.com, bionicentrepreneur.webserversystems.com

shared4.accountservergroup.com :: Emergency Maintenance

Posted: 4:17 am EST 01/26/18

Updated: 4:57 am EST 01/27/18

Maintenance Start Time: 12:00 am EST 01/27/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

soluscn333xen.accountservergroup.com Emergency Maintenance

Posted: 4:03 am EST 01/26/18

Updated: 4:35 am EST 01/26/18

Maintenance Start Time: 4:03 am EST 01/26/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

Effected Guests: gamerssphere.accountservergroup.com, itwgb2.webserversystems.com, ndsed.accountservergroup.com, priyashah.accountservergroup.com, amiph.webserversystems.com, scarybad.accountservergroup.com, chocosolutions.accountservergroup.com, dsmoz.webserversystems.com, arnoldit.accountservergroup.com, appstudi.accountservergroup.com, embajadoresperu.accountservergroup.com, klam.accountservergroup.com, internetfolio.accountservergroup.com, arabcomics.accountservergroup.com, helios.webserversystems.com, actiglob.webserversystems.com, blueacrobat.webserversystems.com, apro.accountservergroup.com, smartavi.accountservergroup.com, loondesign.webserversystems.com

soluscn58xen.accountservergroup.com Emergency Maintenance

Posted: 3:26 am EST 01/25/18

Updated: 5:31 am EST 01/25/18

Maintenance Start Time: 12:00 am EST 01/25/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

Effected Guests: cathysavage.accountservergroup.com, khost.webserversystems.com, awarepoint.accountservergroup.com, agenciainfluencia.accountservergroup.com, rightherein.accountservergroup.com, movehappyorg.webserversystems.com, fluiditydesign.accountservergroup.com, elliotcondon.webserversystems.com, graphicalforce.webserversystems.com, rfullam.accountservergroup.com, takbovps.accountservergroup.com, insspira.accountservergroup.com

The server is back online. All the services are up and running fine on the guests Vms. Thank you for the patience and cooperation.

soluscn291xen.accountservergroup.com

Posted: 7:32 pm EST 01/24/18

Updated: 8:55 pm EST 01/24/18

Maintenance Start Time: 12:00 am EST 01/24/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

Effected Guests: peytoninvestments.webserversystems.com, serverusa.webserversystems.com, listenbe.accountservergroup.com, abletunes.webserversystems.com, techgearcloud.accountservergroup.com, quarkeducationmoodle.accountservergroup.com, redhogar.accountservergroup.com, gcp.webserversystems.com, edelmanargentina.accountservergroup.com, redhogar.accountservergroup.com, kuta.webserversystems.com, axioweb.accountservergroup.com, abcore-inc.accountservergroup.com, wackypup.webserversystems.com, aafford.accountservergroup.com, abcore-inc.accountservergroup.com,

soluscn212xen-an-bucharest.accountservergroup.com Emergency maintenance

Posted: 6:02 am EST 01/24/18

Updated: 2:18 pm EST 01/24/18

Maintenance Start Time: 6:01 am EST 01/24/18

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

Effected Guests: apr.webserversystems.com, gssintvps.accountservergroup.com, vpsro.accountservergroup.com, bucharest.placeholder.com, r1-bucharest.webserversystems.com, s1-bucharest.accountservergroup.com

The server is back online. All the services are up and running fine on the guests Vms. Thank you for the patience and cooperation.

shared13.accountservergroup.com

Posted: 7:51 pm EST 01/22/18

Updated: 9:25 pm EST 01/22/18

Disruption Start Time: 7:51 pm EST 01/22/18

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the MySQL service on this server. We are working to identify the issue relating to the service.

Services affected include the MySQL at this time. Services not affected include HTTPD, SSH and, IMAP and POP and FTP.

During this outage, access to MySQL based websites will be slow or unavailable. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

The server is back online. All the services are up and running fine. Thank you for your patience and cooperation.

Emergency Maintenance: [s5-amsterdam.accountservergroup.com]

Posted: 10:48 pm EST 01/21/18

Updated: 4:48 am EST 01/22/18

Maintenance Start Time: 12:00 am EST 01/21/18

Estimated duration:

Status: Resolved

This Server Has Become Unresponsive. During This Outage, All Connections To This Server Will Not Be Able To Be Completed. Services Affected: HTTP (Web), Email, MySQL (Databases), FTP, SSH Services NOT Affected: NONE The server is back online. All the services are up and running fine. Thank you for your patience and cooperation. If you've any further questions, please do contact support and we will help you out.

bs1-singapore.accountservergroup.com Scheduled Maintenance

Posted: 5:07 pm EST 01/20/18

Updated: 7:21 pm EST 01/21/18

Maintenance Start Time: 11:00 am EST 01/21/18

Estimated duration: 15 minutes

Status: Resolved

Hello,

We will be rebooting the server at 10:00AM CST tomorrow. We expect the process to be straightforward and nothing unexpected. Thank you for your patience in this matter.

r2-lax.webserversystems.com

Posted: 7:54 pm EST 01/19/18

Updated: 8:46 pm EST 01/19/18

Disruption Start Time: 12:00 am EST 01/19/18

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

The server is back online. All the services are up and running fine. Thank you for your patience and cooperation.

s11-london.accountservergroup.com

Posted: 4:01 pm EST 01/19/18

Updated: 4:42 pm EST 01/19/18

Disruption Start Time: 12:00 am EST 01/19/18

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible

The server is back online. All the services are up and running fine. Thank you for your patience and cooperation.

soluscn258xen-dp-sydney.accountservergroup.com :: Emergency maintenance

Posted: 6:50 am EST 01/17/18

Updated: 7:54 am EST 01/17/18

Maintenance Start Time: 7:00 am EST 01/17/18

Estimated duration: 2 hours

Status: Resolved

We'll need to take soluscn258xen-dp-sydney offline for a scheduled maintenance at the given time. All sites and services will be offline while this work is in progress.

r8-dallas.gteinterlink | Emergency Maintenance

Posted: 4:55 am EST 01/17/18

Updated: 6:59 am EST 01/17/18

Maintenance Start Time: 4:54 am EST 01/17/18

Estimated duration:

Status: Resolved

Services Affected: HTTP (Web), Email, MySQL (Databases), FTP, SSH Services NOT Affected: NONE This Server Needs To Come Down For Emergency Maintenance. During This Outage, All Connections to this server will not be able to be completed. We Apologize for the Inconvenience.

r8-dallas.gteinterlink | Emergency Maintenance

Posted: 2:53 am EST 01/16/18

Updated: 6:57 am EST 01/16/18

Maintenance Start Time: 12:00 am EST 01/16/18

Estimated duration:

Status: Resolved

Services Affected: HTTP (Web), Email, MySQL (Databases), FTP, SSH Services NOT Affected: NONE This Server Needs To Come Down For Emergency Maintenance. During This Outage, All Connections to this server will not be able to be completed. We Apologize ror this Inconvenience.

s2-lax.accountservergroup.com

Posted: 2:18 am EST 01/11/18

Updated: 4:43 am EST 01/11/18

Maintenance Start Time: 12:00 am EST 01/11/18

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible

dal1.cloud Cloud Command | Scheduled Maintenance

Posted: 4:05 pm EST 01/04/18

Updated: 10:55 am EST 01/08/18

Maintenance Start Time: 9:00 pm EST 01/05/18

Estimated duration:

Status: Resolved

dal1.cloud Cloud Command will be undergoing planned maintenance. The maintenance may result in dal1.cloud Cloud Command being inaccessible temporarily. This maintenance will NOT affect any customer VPS's on dal1.cloud.

We apologize for any inconvenience this may cause. Thanks for your patience and understanding!

shared9.accountservergroup.com | Emergency Maintenance

Posted: 11:24 pm EST 01/03/18

Updated: 11:55 pm EST 01/03/18

Maintenance Start Time: 11:23 pm EST 01/03/18

Estimated duration:

Status: Resolved

We will be performing MySQL maintenance on server shared9.accountservergroup.com . During this period,MySQL services on this server will be inaccessible. We apologies for this inconvenience and we will providing updates as soon as possible.

r8-dallas.gteinterlink.com

Posted: 2:07 am EST 01/01/18

Updated: 3:26 am EST 01/01/18

Maintenance Start Time: 12:00 am EST 01/01/18

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Disruption of service | uscentral455.accountservergroup.com

Posted: 8:10 pm EST 12/30/17

Updated: 10:29 pm EST 12/30/17

Issue Start Time: 12:00 am EST 12/30/17

Estimated duration:

Status: Resolved

We are currently facing issues with the web service on this server. We are working to identify the issue relating to the web service.

Services affected include HTTPD and Webmail access. Services not affected include MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Service Disruption :: r2-nyc.webserversystems.com

Posted: 1:51 pm EST 12/29/17

Updated: 3:05 pm EST 12/29/17

Maintenance Start Time: 12:00 am EST 12/29/17

Estimated duration:

Status: Resolved

Services Affected: HTTP (Web), Email, MySQL (Databases), FTP, SSH Services NOT Affected: NONE

This Server Has Become Unresponsive. During This Outage, All Connections To This Server Will Not Be Able To Be Completed.

We Are Now Performing Maintenance on this Server In Order To Bring It Back Online. Once Again, During This Outage, You Will Be Not Be Able To Connect To This Server. We Apologize For This Inconvenience And We’ll Continue To Provide Updates As Soon As Possible

All services are back online. Thank you for your patience.

Service Disruption: shared5.accountservergroup.com

Posted: 2:22 pm EST 12/28/17

Updated: 5:07 pm EST 12/28/17

Maintenance Start Time: 12:00 am EST 12/28/17

Estimated duration:

Status: Resolved

Service Affected: MySQL (Databases) Services NOT Affected: Email, HTTP (Web), FTP, SSH At This Time, The Database Service On This Server Has Stopped Responding. During This Outage, Your Site May Display Database Errors And Connections To Your Databases Will Be Unavailable.

All services are back online.

bs2-singapore.accountservergroup.com

Posted: 10:03 am EST 12/28/17

Updated: 12:02 pm EST 12/28/17

Disruption Start Time: 10:03 am EST 12/28/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update:: The server is back online and all the service are up and running fine. If you are still facing any issue please get in touch with our support department. Thank you for your patience and cooperation.

shared20.accountservergroup.com

Posted: 4:44 am EST 12/26/17

Updated: 11:25 am EST 12/26/17

Maintenance Start Time: 12:00 am EST 12/26/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the web service on the server. This is due to an influx in connections from multiple IP addresses which we are currently working to mitigate.

Services affected include HTTPD and Webmail access.

During this outage, access to your websites will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

The server is back online and all the service are up and running fine. If you are still facing any issue please get in touch with our support department. Thank you for your patience and cooperation.

rcentral527.webserversystems.com

Posted: 8:00 am EST 12/20/17

Updated: 9:32 am EST 12/20/17

Disruption Start Time: 8:00 am EST 12/20/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the web service on the server. This is due to an influx in connections from multiple IP addresses which we are currently working to mitigate.

Services affected include HTTPD and Webmail access.??Services not affected include MySQL, POP/IMAP, SQL and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Update::The server and all of its services are back online. This alert will now be closed. If you continue to have any issues please feel free to contact your 24/7 Support department via Live Chat, phone, or ticket.

Thank you for your much appreciated patience while this alert was active.

r8-dallas.gteinterlink.com

Posted: 2:06 am EST 12/18/17

Updated: 4:47 am EST 12/18/17

Maintenance Start Time: 12:00 am EST 12/18/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server soluscn249xen-hd-saopaulo.accountservergroup.com which are making all/most services on the below mention hosted VM's this node inaccessible either completely or sporadically.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible

soluscn249xen-hd-saopaulo.accountservergroup.com

Posted: 9:45 pm EST 12/17/17

Updated: 11:48 pm EST 12/17/17

Maintenance Start Time: 12:00 am EST 12/17/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server soluscn249xen-hd-saopaulo.accountservergroup.com which are making all/most services on the below mention hosted VM's this node inaccessible either completely or sporadically.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible

Effected servers: lbee.accountservergroup.com and sites-de-apostas.accountservergroup.com

soluscn145xen.accountservergroup.com Emergency Maintenance

Posted: 3:42 am EST 12/07/17

Updated: 8:51 pm EST 12/08/17

Maintenance Start Time: 3:42 am EST 12/07/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server soluscn145xen.accountservergroup.com which are making all/most services on the below mention hosted VM's this node inaccessible either completely or sporadically.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible

Effected servers: federacioncolombianadeciclismo.accountservergroup.com
knowinnovation.accountservergroup.com amiph.webserversystems.com curleydesign.webserversystems.com kiosky.accountservergroup.com chidiacrealty.accountservergroup.com gymtropolis.accountservergroup.com tailfish3.accountservergroup.com cravewin.accountservergroup.com borissmirnov.accountservergroup.com gothamvolleyball.accountservergroup.com helios.webserversystems.com mugdata.webserversystems.com ablazehosting.webserversystems.com browndog.webserversystems.com

This has been resolved and VM's are up and running fine. If you are still facing any issue please get in touch with our support department. Thank you for your patience and cooperation.

soluscn211xen.accountservergroup.com Emergency Maintenance

Posted: 2:10 pm EST 12/05/17

Updated: 5:47 pm EST 12/05/17

Maintenance Start Time: 2:10 pm EST 12/05/17

Estimated duration:

Status: Resolved

We are currently facing issues with the soluscn211xen-sl-singapore.accountservergroup.com which are making all/most services on the below mention hosted VM's this node inaccessible either completely or sporadically.

s4-singapore.accountservergroup.com

myuvps.myphotobook.com.sg, test.cloudsidetech.com, nota.accountservergroup.com, jockmarshallreserve.com.au, myanmarxpress.accountservergroup.com, dqg2.accountservergroup.com, nicolishoes.accountservergroup.com, server.aidanvps.com, server1.angeltveitfun.com, sagecapital.accountservergroup.com, swiftbrownfox.webserversystems.com, SGVPS.webserversystems.com, lithium.webserversystems.com, oroshin.webserversystems.com,

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This has been resolved. All the services are up and back online. Thank you for your patience and cooperation.

Emergency Maintenance: cloudstor03.accountsupportgroup.com

Posted: 12:34 am EST 12/05/17

Updated: 12:58 pm EST 12/05/17

Maintenance Start Time: 12:00 am EST 12/05/17

Estimated duration:

Status: Resolved

Emergency maintenance is on-going on the node cloudstor03.accountsupportgroup.com and we are actively working on this. Below listes vpses are affected:

computerhelpers.webserversystems.com
publichess01.accountservergroup.com
shortsalegenius.accountservergroup.com
nicolesclasses.accountservergroup.com
fcd4.webserversystems.com
horouf.accountservergroup.com
myinterpretersite.accountservergroup.com
jstar.accountservergroup.com
mantera.accountservergroup.com
shortsalegenius.accountservergroup.com
wadjase.webserversystems.com
nancyschwartz.accountservergroup.com
lhs.accountservergroup.com

During this period, access may be slow or unavailable. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Urgent Maintenance :: s2-hongkong

Posted: 10:14 am EST 12/02/17

Updated: 3:03 pm EST 12/02/17

Maintenance Start Time: 12:00 am EST 12/02/17

Estimated duration:

Status: Resolved

Hello, We will be performing emergency maintenance on this server and we are working to restore services. Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP. During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

r7-london.webserversystems.com

Posted: 2:42 pm EST 11/29/17

Updated: 4:27 pm EST 11/29/17

Maintenance Start Time: 12:00 am EST 11/29/17

Estimated duration:

Status: Resolved

Hello,

We will be performing emergency maintenance on this server and we are working to restore services.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible..

soluscn308xen :: Scheduled Maintenance

Posted: 9:02 am EST 11/26/17

Updated: 9:02 am EST 11/26/17

Maintenance Start Time: 10:00 am EST 11/26/17

Estimated duration: 4 hours

Status: Pending

Greetings,

The soluscn308xen node will be brought down for storage maintenance and the guests' services will be down during this time. This maintenance is an effort to correct problems that have been occurring with the storage controller. We really appreciate your patience in this matter.

Scheduled Maintenance Multiple servers

Posted: 8:31 am EST 11/24/17

Updated: 2:13 am EST 11/25/17

Maintenance Start Time: 1:00 am EST 11/25/17

Estimated duration: 1 hour

Status: Resolved

We will be bringing the following servers down in a timeframe between 1a - 2a EDT tomorrow for preventive maintenance.

reseller1.webserversystems.com
shared20.accountservergroup.com
reseller2.webserversystems.com

Update::The maintenance has been completed and the servers are back online. This alert will now be closed. If you continue to have any issues, please feel free to contact our 24/7 support department via Live Chat or ticket. Thank you for your patience while this alert was active.

Emergency Maintenance: soluscn307xen-sb-miami.accountservergroup.com

Posted: 11:34 pm EST 11/20/17

Updated: 3:36 am EST 11/21/17

Maintenance Start Time: 12:00 am EST 11/20/17

Estimated duration:

Status: Resolved

We are currently facing issues with the node:soluscn307xen-sb-miami.accountservergroup.com which are making all/most services on the below mention hosted VM's this node inaccessible either completely or sporadically.

s4-miami.accountservergroup.com s5-miami.accountservergroup.com z1multimedia2.accountservergroup.com

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This has been resolved. All the services are up and back online. Thank you for your patience and cooperation.

Disruption of Service: s4-dc.accountservergroup.com

Posted: 8:37 pm EST 11/20/17

Updated: 3:35 am EST 11/21/17

Issue Start Time: 12:00 am EST 11/20/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

The server is back online. All the services are up and running fine. Thank you for your patience and cooperation.

s9-london.accountservergroup.com | Emergency Maintenance

Posted: 8:53 pm EST 11/19/17

Updated: 11:07 pm EST 11/20/17

Maintenance Start Time: 8:51 pm EST 11/19/17

Estimated duration:

Status: Resolved

Hello,

We will be performing emergency maintenance on this server and we are working to restore services.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible..

r8-amsterdam.webserversystems.com | Maintenance

Posted: 12:37 pm EST 11/18/17

Updated: 12:44 pm EST 11/18/17

Maintenance Start Time: 12:00 am EST 11/18/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the performance on this server. The performance is being impacted by a network issue.

All services may be affected, including cPanel, HTTPD, SSH and, IMAP and POP and FTP.

During this period, access may be slow or unavailable. We apologize for this inconvenience and we will continue providing updates as soon as possible.

soluscn132xen.accountservergroup.com | maintenance

Posted: 3:18 pm EST 11/15/17

Updated: 12:36 pm EST 11/18/17

Maintenance Start Time: 3:18 pm EST 11/15/17

Estimated duration:

Status: Resolved

Hello, We are currently facing issues with the performance on this server. The performance is being impacted by a drive issue on this server which is currently under maintenance. All services may be affected, including cPanel, HTTPD, SSH and, IMAP and POP and FTP. During this period, access may be slow or unavailable. We apologize for this inconvenience and we will continue providing updates as soon as possible. Affected servers: emd-it.webserversystems.com sdrcomputers.webserversystems.com digitaldeceptions.webserversystems.com wordflirt.accountservergroup.com beautyjunkiesunite.accountservergroup.com hey-wp3.webserversystems.com The maintenance was complete and servers are back online. Please do contact support if you've any further queries.

soluscn308xen-wa-nyc:: Hardware maintenance/testing

Posted: 4:27 pm EST 11/14/17

Updated: 11:07 pm EST 11/20/17

Maintenance Start Time: 10:00 am EST 11/15/17

Estimated duration: 2 hours

Status: Resolved

Hello,

We will be bringing the soluscn308xen-wa-nyc server down in a timeframe between 10a - 12p EDT tomorrow for hardware testing/maintenance. We expect the process to be straightforward and nothing unexpected. Thank you for your patience in this matter

Affected servers: ernest.webserversystems.com, ns-path.webserversystems.com, geekadelphia.accountservergroup.com, transmitid.webserversystems.com, pefvps4.webserversystems.com, r4-nyc.webserversystems.com, charlesbivona.accountservergroup.com.

soluscn90xen-sl-singapore.accountservergroup.com :: Scheduled Hardware Maintenance

Posted: 4:57 am EST 11/12/17

Updated: 5:47 pm EST 11/12/17

Maintenance Start Time: 12:00 pm EST 11/12/17

Estimated duration:

Status: Resolved

We will need to take soluscn90xen-sl-singapore.accountservergroup.com offline for a scheduled drive swap at the given time. All sites and services will be down during this work.

vm - s1-singapore.accountservergroup.com,r2-singapore.webserversystems.com,itvet-host.webserversystems.com,phumilakorn.accountservergroup.com,jccacmate4.accountservergroup.com, saundersde.webserversystems.com,angelsdvd.accountservergroup.com

Drive swap is complete and its rebuilding , server is back online.

r8-dallas.gteinterlink.com | maintenance

Posted: 4:48 am EST 11/12/17

Updated: 6:09 am EST 11/12/17

Maintenance Start Time: 12:00 am EST 11/12/17

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible..

r8-dallas.gteinterlink.com :: Urgent Maintenance

Posted: 3:16 am EST 11/07/17

Updated: 8:06 am EST 11/07/17

Maintenance Start Time: 12:00 am EST 11/07/17

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible..

soluscn312xen-dp-sydney.accountservergroup.com :: Scheduled Hardware Maintenance

Posted: 4:22 am EST 11/06/17

Updated: 11:08 am EST 11/06/17

Maintenance Start Time: 10:30 am EST 11/06/17

Estimated duration: 2 hours

Status: Resolved

We will need to take soluscn312xen-dp-sydney.accountservergroup.com offline for a scheduled drive swap at the given time. All sites and services will be down during this work.

texas.bluefur.com :: Scheduled Hardware Maintenance

Posted: 1:27 pm EDT 11/04/17

Updated: 3:16 am EST 11/06/17

Maintenance Start Time: 2:00 am EST 11/06/17

Estimated duration: 40 minutes

Status: Resolved

We will be shutting down texas.bluefur.com for scheduled hardware maintenance at the following date/time:

11/6/17 01:00 - 04:00 CDT (GMT -0500)

There is no ETA for this process, but we will update this status post when more information is available.

11/01/2017 @ 22:00 EDT :: Scheduled Reboots :: shared1

Posted: 11:02 am EDT 11/01/17

Updated: 11:02 am EDT 11/01/17

Maintenance Start Time: 10:00 pm EDT 11/01/17

Estimated duration: 30 minutes

Status: Pending

On 11/01/2017 @ 22:00 EDT we will be bringing the server shared1 offline for a scheduled reboot. During this time the servers will not be accessible.

shared-node10.site5.com:: Emergency Maintenance

Posted: 2:33 pm EDT 10/23/17

Updated: 3:22 pm EDT 10/23/17

Maintenance Start Time: 2:33 pm EDT 10/23/17

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible..

Guests of shared-node10.site5.com:
reseller4.webserversystems.com
reseller5.webserversystems.com
reseller6.webserversystems.com
reseller7.webserversystems.com

We apologise for the inconvenience. Thank you for your patience and cooperation.

Update: The server and all of its services are back online. This alert will now be closed. If you continue to have any issues please feel free to contact your 24/7 Support department via Live Chat or ticket.

Thank you for your much appreciated patience while this alert was active.

r7-amsterdam :: Emergency Maintenance

Posted: 4:15 am EDT 10/23/17

Updated: 6:12 am EDT 10/23/17

Maintenance Start Time: 12:00 am EDT 10/23/17

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible..

Server and services are back online. Please contact support if you've any further questions

shared-node4.site5.com :: Scheduled Maintenance

Posted: 1:38 am EDT 10/21/17

Updated: 10:37 pm EDT 10/21/17

Maintenance Start Time: 11:00 pm EDT 10/21/17

Estimated duration: 1 hour

Status: Resolved

Hello,

We will be conducting scheduled reboots on the server shared-node4.site5.com on October 21st 23:00 EDT. During this outage, access to your websites, email, files, databases, will not be possible.

Guests of shared-node4.site5.com: shared9.accountservergroup.com shared10.accountservergroup.com Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

We apologise for the inconvenience. Thank you for your patience and cooperation.

Servers are accessible. There will be no downtime. If you have any issues, please feel free to contact Site5 support and we will be helping you out further.

Emergency MySQL maintenance :: shared9 and shared10

Posted: 11:52 pm EDT 10/20/17

Updated: 1:17 am EDT 10/21/17

Maintenance Start Time: 12:00 am EDT 10/20/17

Estimated duration:

Status: Resolved

Hello, We are currently facing issues with the MySQL service on shared09.accountservergroup.com and shared10.accountservergroup.com. Services affected include the MySQL at this time. Services not affected include HTTPD, SSH and, IMAP and POP and FTP. We are already working to identify the issue relating to the service. During this outage, access to MySQL based websites will be slow or unavailable. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible. Update::The Mysql service is back online on the server now. This alert will now be closed. If you continue to have any issues, please feel free to contact our 24/7 support department via Live Chat or ticket. Thank you for your patience while this alert was active.